Quote:
Originally Posted by robertp
I disagree.
We are all intelligent people and can deduce what is valid, convincing or legitimate and what is bull. Squashing every post that may have an unfavorable shadow over some product or tuner is worse than allowing a cars owners opinion or view as to what happen. Is this forum for car owners or tuners? Without both, we all lose.
Remember, they are your customers (or potential customers) and now see that you are interested in silencing them if anything goes wrong. Not a good position or stance to take. You should have come back with something like the following; “I am sorry to hear about your issue. Let me help you rectify this problem with a rebuild and upgrade”.
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This will be my last post on the subject, that is an extreme leap of logic to even infer that I am attempting to silence someone who has had a problem with a product that I didn't even supply. You have your stance on the subject and that's fine... but to imply what you have is completely off base. I've helped an uncountable number of 6speeder's figure out problems with not only my own products, but others as well and I'm extremely offended by your opinion that I am now, or have ever attempted to do otherwise. Had the OP posted something along the lines of "This is my problem, what do you think caused it?" Then my view on the thread would be completely different, but to jump straight to "Company 'X' blew up my engine... people told me so" is a completely different tone. Thats where my problem lies, not with the product or lack of support.
Thank you for the personal attack and chance to clarify Robert. Some of us make our living doing this and reputations are very important.