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I had this happen more than once and the dealer replaced the head unit once and the amp twice. I never got the problem after the amp was swapped the second time but got plenty of other oddities. The MOST bus system on the 03-04 Bose system was the glitch. The HiFi system is different than the Bose system and had a lot fewer problems and none that I know of like you will experience with the Bose system. I would start with the amp or just get a dealer to fix it. Probably easier.
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