I had the full 2 year service done last Spring here in Vancouver. Included brake fluid flush, windshield wipers and those pollen filters. Cost, with PCA discount was about $850 CDN (which is about $600 US).

 

Just dropped my 13 C2S off at Porsche of Nashville. I am at 13K miles. Service advisor says I'm due for 2 year service and asked me if anything was wrong with the car. I said the car is fantastic, just need oil/filter and brake flush. He punches in 2 year service on his iPad and hands it to me to sign. I look down and see $1450. I say that seems a bit steep for oil and brake flush. He says there are other things they do in the 2 year service mainly "cleaning the carbon from the injectors and pistons". I said I doubt I need my carbon cleaned with only 13K on the clock. So he proceeds to subtract that service and hands me the iPad again while saying that will save you $400. About this time I see that there is a January special on brake fluid flush $147. I then ask when did the oil change double in price? He looks puzzled and then I explain that given the January deal on brake flush I'm paying $800 for an oil change. He takes the iPad back and begins punching randomly it appears at the screen and comes back with $600 for the oil/filter and brake flush. Now we are talking. I am sure the overwhelming majority of Porsche owners never question let alone think twice about paying whatever is put before them to sign for service, but I just can't be one of them. I am sure the service advisor is just doing his commission based job and I totally get it.

 

They really used that line? Unless they rip the engine apart nothing will clean the carbon out of a direct injected engine. I bet they just dump in fuel treatment.

One time I stopped in for a warranty item and he came at me with that ipad as well with suggested services. I almost told him to stick that ipad somewhere.

I stopped in yesterday and I'm saddened that the service advisors I had a good relationship with no longer work there.

 

This was posted on another site and would be great if every service department would put something together like this.

911_Service_Brochure (1).pdf

Plus be educated on what your car needs not what the dealer whats to sale you.

911-S-2012-maintenance-checklist.pdf

 

This pricing brochure is awesome! I always tell my wife how much money I save by doing all my own maintenance. Now I have proof! (Then I apply those saved funds to something fun I wish to buy!)

 

I enjoy DIY'ing, the money saved pays for insurance and tires.

 

Why is this not considered to be fraud?

 

Don't call the the stealership for nothing!

 

Just had my "4" year done on my 2012 991 at Autobahn, Ft Worth. They don't stock Mobil 1 but will use yours if you bring it. I bought 2, 5 qt bottles at Walmart ($45 total) and brought it to them for the service. They did not change the cabin filter or flush brakes as that was not needed and they charged me $154.99 including oil filter and parts. Zach (manager - 817 390-3824) is easy to work with.

ChuckJ

 

Nice.

Just wondering - why did they feel they did not need to flush brakes at 4 year maintenance. I thought it was supposed to be bled every 2 years.

 

Dealer oil change $279. Trophy Performance oil change $99. Same parts.

 

PorschecCrazy:
I changed it at 2 years and I only have 17K miles on the car and I don't track the car. There was only 1% moisture in the fluid. I asked if we could postpone it to next year and they agreed.

ChuckJ

 

Cool. Thanks for the info.

 

How did they know on the percentage of moisture? Are there some strips or something you could by to check it at home?

 

It's an actual moister meter with read-out. Needs to stay at equal to or less than 2%.

ChuckJ