Cayenne coolant line class action lawsuit
#276
04-16-2014, 09:08 AM
Registered User
Join Date: Jun 2008
Location: Evergreen, Colorado
Posts: 2,272
Rep Power: 115 
The coil reimbursement was based on the VIN of your vehicle, not on the coil part numbers. If your Cayenne falls into the covered VIN range and you can document that a dealer performed repairs, then you may be eligible for reimbursement.
#277
08-05-2015, 12:52 PM
Can I get reimburse
I live in north Carolina, I want to know how I can get reimbursed for having to replace the plastic coolant pipes. Also because they blew I am now having to replace the Torque Convertor Pump seal. Please let me know I would appreciate it.
Extremely interested since I have been shaking in my boots about these breaking on my CPO 2005 CT. Porsche North America and Porsche dealerships (at least my local one) seem to be all about milking us for all they can get.
On this forum I have heard of bills as high at $9,000 in repairs due to the failure of those time bombs atop our engines. It is insane of PNA to neglect this known aspect since it places so much more at risk should and when the pipes fail.
I have decided that I will replace them at my expense when my CPO warranty expires June 2011 if they haven't failed during the warranty. However, I will have the work done at a reputable independent shop with a master Porsche mechanic NOT at the only dealership in my area.
My local dealer drove the poor fellow off. They've a habit of not treating their mechanics--or customers--well.
I will never buy a new Porsche and I won't buy another used CPO one. I will buy used and take mine to a more reasonable fellow who knows more than the area dealership and its staff. I don't want to be strapped by a CPO warranty to the dealer again.
I hate the fact that the dealer chooses not to honor Porsche's own parts warranty of two years.
They have just about lost my business and it's obvious they don't care.
While they push me claiming 'buy a new one and everything will be covered,' future performance is best guaged by past performance and current behavior. Since they are shaming themselves [and me] right now, there's no sense hoping for better performance by (unnecessarily) rewarding them. They've taught me my lesson.
However, getting those pipes fixed and preventing costly repairs is paramount. Every time I accelerate my rear window vision becomes obscured and I worry my pipes have broken.
While they assure me it doesn't happen in colder climates. My car spent it's first four years in the desert. Besides, the dealer had one CayenneS in the shop for a few days fixing the blown pipes on it.
Why wait?
On this forum I have heard of bills as high at $9,000 in repairs due to the failure of those time bombs atop our engines. It is insane of PNA to neglect this known aspect since it places so much more at risk should and when the pipes fail.
I have decided that I will replace them at my expense when my CPO warranty expires June 2011 if they haven't failed during the warranty. However, I will have the work done at a reputable independent shop with a master Porsche mechanic NOT at the only dealership in my area.
My local dealer drove the poor fellow off. They've a habit of not treating their mechanics--or customers--well.
I will never buy a new Porsche and I won't buy another used CPO one. I will buy used and take mine to a more reasonable fellow who knows more than the area dealership and its staff. I don't want to be strapped by a CPO warranty to the dealer again.
I hate the fact that the dealer chooses not to honor Porsche's own parts warranty of two years.
They have just about lost my business and it's obvious they don't care. While they push me claiming 'buy a new one and everything will be covered,' future performance is best guaged by past performance and current behavior. Since they are shaming themselves [and me] right now, there's no sense hoping for better performance by (unnecessarily) rewarding them. They've taught me my lesson.
However, getting those pipes fixed and preventing costly repairs is paramount. Every time I accelerate my rear window vision becomes obscured and I worry my pipes have broken.
While they assure me it doesn't happen in colder climates. My car spent it's first four years in the desert. Besides, the dealer had one CayenneS in the shop for a few days fixing the blown pipes on it.
Why wait?
#279
08-05-2015, 03:25 PM
any helpful info
hey there. thanks for the reply that is crazy you filled that out that long ago and have gotten nothing.. any ideal how I can go about contacting someone and seeing about getting reimburse for the repairs I've had to have done because of the faulty plastic pipes?
#280
08-06-2015, 12:16 PM
Kinda scary reading this.......I am new to Porsche is why I am here, just joined today after test driving the Cayenne Turbo and The Cayenne GTS....The GTS body that I drove was my favorite, enjoyed the drive too I am a current owner of My BMWX5 that I had built in 2007. I test drove the newX5 M-Sport (Wish I could buy the M but not in my price range) and was considering buying a new X5 MSport but was not for sure after driving the Cayenne. I am so confused because I have always been a BMW Girl. It is scary trying to decide but I am not going to rush making my decision until I learn more about both the them. The GTS that I drove was a 2013 came home told my husband how beautiful and nice the certified GTS is. He thought I was crazy because of the price of this GTS He said I can buy you a New X5 MSport for that price. But in the long run I know he will do whatever I want to do.......I am not so sure about buying the used GTS but possibly looking into the New Ones and the pricing. I do realize the Porsche is going to be a little more pricey. I just want to know the pros and cons of both brands, guess you get problems with all of them eventually which is truly sad considering the cost of European cars and loosing the value on them after 7-8 years.
#282
08-12-2015, 05:18 AM
I have heard many stories about getting reimbursed from Porsche or getting them to replace them. I think as a Porsche community we should not expect much out of them. I know its horrible but it is what it is.
#284
10-15-2015, 10:16 AM
There was one person who appealed the ruling... that appeal was denied by the courts but it extended the timeline for additional appeals to be placed. That ended this week so if no further appeals are filed then I would expect this to close and settlements sent out within the next 6-8 weeks hopefully. 
Been a long wait for me (I am one of the main plaintiff's in the case)
David
Been a long wait for me (I am one of the main plaintiff's in the case)
David
#285
10-15-2015, 02:38 PM
There was one person who appealed the ruling... that appeal was denied by the courts but it extended the timeline for additional appeals to be placed. That ended this week so if no further appeals are filed then I would expect this to close and settlements sent out within the next 6-8 weeks hopefully.
Been a long wait for me (I am one of the main plaintiff's in the case)
David
Been a long wait for me (I am one of the main plaintiff's in the case)
David