Dont Buy Evoms Performance Parts Used...you Dont Have Warranty!!!
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From: Arlington, VA
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Originally Posted by Nate@EVO
In terms of Supercharger warranty, here is how it works. Our supercharger systems come with a 2 year limited warranty valid only on the first car the kit is installed on. So you can sell the car 100X and the kit will still be under warranty. However, if you un-install the kit and re-install it on another car, the warranty will be void. The reason for this is that the kit is designed to be installed on one car. If the kit is un-installed there are some components that will most certainly be damaged or totally destroyed. Those components are critical to the supercharger functioning correctly and could cause a catastrophic failure if damaged. Now keep in mind that we don't make that rule, it is made by VF-Engineering (our tuning partner in the supercharger) and Vortech the supercharger manufacturer. This rule isn't there to take advantage of our customers, it is there to make sure that our reputation and product line is protected.
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Originally Posted by bbywu
While I'm not surprised they would not extend a warranty to a second owner, I am very surprised that they did not offer some sort of return/trade-in/refund for compensation. From your previous posts, it appears you were fairly patient in trying to resolve the issues with the SC. For tuners, their livelihood depends not only on the quality of their product, but also the service they provide. It seems EVOMS could be criticized for lacking both.
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Evoms bla bla bla....
every time somebody here ask for Evoms performance parts in the future I will talk again and again about my beautyfull story with them....
Sorry Evoms....
every time somebody here ask for Evoms performance parts in the future I will talk again and again about my beautyfull story with them....
Sorry Evoms....
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Originally Posted by Paris_CarreraS
Evoms bla bla bla....
every time somebody here ask for Evoms performance parts in the future I will talk again and again about my beautyfull story with them....
Sorry Evoms....
every time somebody here ask for Evoms performance parts in the future I will talk again and again about my beautyfull story with them....
Sorry Evoms....
You dont have much of a story to tell, other than you bought someones used stuff that doesn't work properly.
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Originally Posted by lsbe36
You dont have much of a story to tell, other than you bought someones used stuff that doesn't work properly.
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Originally Posted by Paris_CarreraS
Evoms bla bla bla....
every time somebody here ask for Evoms performance parts in the future I will talk again and again about my beautyfull story with them....
Sorry Evoms....
every time somebody here ask for Evoms performance parts in the future I will talk again and again about my beautyfull story with them....
Sorry Evoms....
As far as your supercharger, you rolled the dice taking it outside the EVO dealer network. We have no idea the level of expertise your mechanic did or did not have. Not to mention, it sounds like Nate tried getting your ECU flashed, but you decided to be panicky Pete and dump your car before he could get it right. I had my supercharger initially installed at a Porsche dealer who was also an EVO dealer. They really f'd up the install. However, EVO made it right and sent my car to the next closest EVO dealer (Suncoast Porsche) and they took care of everything. Smooth as butter now. Suncoast fixed the mess that my intial installer made. Like I tell everyone that asks about the supercharger.... It's all about the install. The kits works, plain and simple. It's proven with well over a hundred cars running around with the supercharger. Some very high mileage, others are tracked and hammered on a regular basis. It's all about the install. Get someone who isn't the best mechanic or can't follow directions properly and you end up with my initial situation. Get someone who knows what they're doing and no issues (knock on wood
)If you were half as bad on the phone as you have been on your posts, I don't think I would have even returned your calls.
Last edited by deputydog95; Jun 24, 2007 at 09:47 PM.
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Originally Posted by deputydog95
Waaaahh. Quit whining already. You've made your point. You sound like a pain in the *** customer anyway. Go ship your car over to RUF and quit *****ing already. So they screwed up your parts order. Big deal. Like that hasn't happened with every other retailer on the planet at some point or another.
As far as your supercharger, you rolled the dice taking it outside the EVO dealer network. We have no idea the level of expertise your mechanic did or did or did not have. Not to mention, it sounds like Nate tried getting your ECU flashed, but you decided to be panicky Pete and dump your car before he could get it right. I had my supercharger initially installed at a Porsche dealer who was also an EVO dealer. They really f'd up the install. However, EVO made it right and sent my car to the next closest EVO dealer (Suncoast Porsche) and they took care of everything. Smooth as butter now. Suncoast fixed the mess that my intial installer made. Like I tell everyone that asks about the supercharger.... It's all about the install. The kits works, plain and simple. It's proven with well over a hundred cars running around with the supercharger. Some very high mileage, others are tracked and hammered on a regular basis. It's all about the install. Get someone who isn't the best mechanic or can't follow directions properly and you end up with my initial situation. Get someone who knows what they're doing and no issues (knock on wood)
If you were half as bad on the phone as you have been on your posts, I don't think I would have even returned your calls.
As far as your supercharger, you rolled the dice taking it outside the EVO dealer network. We have no idea the level of expertise your mechanic did or did or did not have. Not to mention, it sounds like Nate tried getting your ECU flashed, but you decided to be panicky Pete and dump your car before he could get it right. I had my supercharger initially installed at a Porsche dealer who was also an EVO dealer. They really f'd up the install. However, EVO made it right and sent my car to the next closest EVO dealer (Suncoast Porsche) and they took care of everything. Smooth as butter now. Suncoast fixed the mess that my intial installer made. Like I tell everyone that asks about the supercharger.... It's all about the install. The kits works, plain and simple. It's proven with well over a hundred cars running around with the supercharger. Some very high mileage, others are tracked and hammered on a regular basis. It's all about the install. Get someone who isn't the best mechanic or can't follow directions properly and you end up with my initial situation. Get someone who knows what they're doing and no issues (knock on wood
)If you were half as bad on the phone as you have been on your posts, I don't think I would have even returned your calls.
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Originally Posted by Paris_CarreraS
Evoms bla bla bla....
every time somebody here ask for Evoms performance parts in the future I will talk again and again about my beautyfull story with them....
Sorry Evoms....
every time somebody here ask for Evoms performance parts in the future I will talk again and again about my beautyfull story with them....
Sorry Evoms....
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From: Buenos Aires
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Originally Posted by neijia
I'm starting to see why you think you got screwed. You don't F'ing listen.
I read your previous posts; concerns about your SC and so forth... Has meth hit Buenos Aires? I can see that you might be a bit impatient. This is not a lesson learned for us, this is a lesson learned for you. Common sense would dictate several things about your "story"
1. Purchasing an aftermarket part second hand will not carry a warranty
2. People on the Internet can't physically fix your car
3. Swapping the computer from a 996 to 997 wont work
4. When the company offers to ship you the proper parts for the SC to work, you should wait a couple of days to let it happen
5. Throwing a fit doesn't help anybody, even a 2-year-old
6. Bashing a Corporation because you can type, very bad idea
Sounds like really, you had buyers remorse; fairly common.
Used Super Charger from Miami, $12,000
Shipping various parts from the US to Argentina by DHL $3,000
Fuel cost driving your car to test the SC $32
The look on your face when you get served papers for International slander, priceless
I can never say a bad thing about EVOM's, they stand behind everything they sell, period. I have spoken with Nate more than a dozen times in the past; he has never been any less than professional. They would never stand behind a used product someone else sold, who would? Nate tells us by his post that he offered to correct all mistakes, and that you wouldn't give him one day. I believe him, end of story.
"None of your business" you said. This issue becomes all 6 speeders interest when you post this horse****. You stated you don't want to talk about the past a few post's up, so STFU
I read your previous posts; concerns about your SC and so forth... Has meth hit Buenos Aires? I can see that you might be a bit impatient. This is not a lesson learned for us, this is a lesson learned for you. Common sense would dictate several things about your "story"
1. Purchasing an aftermarket part second hand will not carry a warranty
2. People on the Internet can't physically fix your car
3. Swapping the computer from a 996 to 997 wont work
4. When the company offers to ship you the proper parts for the SC to work, you should wait a couple of days to let it happen
5. Throwing a fit doesn't help anybody, even a 2-year-old
6. Bashing a Corporation because you can type, very bad idea
Sounds like really, you had buyers remorse; fairly common.
Used Super Charger from Miami, $12,000
Shipping various parts from the US to Argentina by DHL $3,000
Fuel cost driving your car to test the SC $32
The look on your face when you get served papers for International slander, priceless
I can never say a bad thing about EVOM's, they stand behind everything they sell, period. I have spoken with Nate more than a dozen times in the past; he has never been any less than professional. They would never stand behind a used product someone else sold, who would? Nate tells us by his post that he offered to correct all mistakes, and that you wouldn't give him one day. I believe him, end of story.
"None of your business" you said. This issue becomes all 6 speeders interest when you post this horse****. You stated you don't want to talk about the past a few post's up, so STFU
read proporly!
.....good for you Evom´s BOY!
Last edited by Paris_CarreraS; Jun 25, 2007 at 04:11 PM.
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Originally Posted by Nate@EVO
Here is the other side to this story:
1. First, there were some installation issues that needed to be addressed that were not. One issue was that we made a bracket update on our 997 S Supercharger system that Paris did not receive because he ordered his kit before we made the update.
2. Now in all fairness Paris does have some legitimate complaints about his previous orders. I can't deny that our shippers royally screwed up all of his orders.
3. I would guess that the majority of you would give us at least the opportunity to fix any issues you had with our product before you took it off and just gave up on the whole deal. Especially when you are talking about a $12K component.
1. First, there were some installation issues that needed to be addressed that were not. One issue was that we made a bracket update on our 997 S Supercharger system that Paris did not receive because he ordered his kit before we made the update.
2. Now in all fairness Paris does have some legitimate complaints about his previous orders. I can't deny that our shippers royally screwed up all of his orders.
3. I would guess that the majority of you would give us at least the opportunity to fix any issues you had with our product before you took it off and just gave up on the whole deal. Especially when you are talking about a $12K component.
In reading Paris's threads on the subject, as well as your replies, I tend to believe that everything pretty much happened the way he describes it .
1. You sold him the kit , knowing that it could not be installed properly in his car . When they had trouble with the installation,at first you blamed his Mechanic and told Paris he should go to one that knew what he was doing ,all the while knowing full well that it was your part that was at fault.
Why did you not inform him when he ordered the kit that there was a problem with it and it was in the process of being re-designed ? or was he the "guinea pig " ?
2. You admit that he had legitimate complaints with his previous orders from you.
3. Given his past experience with you screwing up ALL of his orders (your words ) , having to wait weeks, if not months to finally get the correct parts, I don't blame him for not believing you .
What was he supposed to do in the meantime .Leave his car partially disassembled at someone's garage for an indefinite time ?
Btw, regarding your warranty statement :
Are you saying that your compressor, once installed can never be removed without causing it "irreparable" damage ?
Are you for real ? that is about the lamest bulls**t excuse I have come across .
If it cannot be removed without destroying it , how would your
new mounting bracket be installed ?
Don't you have to take it out first and then re-install it ?
If this thing is so fragile , what happens if you hit a bump in the road ?
And to top it all , you sold him a $12,000 component which you represented to be " new ".
He stated that some pieces arrived in "used" condition ( and since you did not challenge his statement, I assume it's true ,as is apparently everything else he has stated )
I would have demanded you take it back for that reason alone .
Given the money and aggravation his experience with you cost him , I think he has shown remarkable constraint in his postings .
Last edited by JCS; Jun 25, 2007 at 07:22 PM.
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+rep, I agree 100%
To add to that, I was looking at purchasing a Gen3 Fabspeed used from another 6speeder. Concerned with warranty, I contacted Fabspeed and they were more than happy to transfer the warranty to me as long as I can provide the original proof of purchase from the previous owner.
now THAT is putting customers ahead of profit.
To add to that, I was looking at purchasing a Gen3 Fabspeed used from another 6speeder. Concerned with warranty, I contacted Fabspeed and they were more than happy to transfer the warranty to me as long as I can provide the original proof of purchase from the previous owner.
now THAT is putting customers ahead of profit.
Originally Posted by gravedgr
I will repeat my previous statement about there are some customers you do not want to have.
To everyone else who thinks that aftermarket vendors should warranty parts when transferred to another vehicle.....WAKE THE F#$& UP! It is standard operating procedure to invalidate warranties for parts when moved. I challenge any of you to call up 10 sponsors and ask if they would honor warranties on their parts if they had been transfered to another car. You will find the number is small if any at all.
There is just too much Gen Y "everyone owes me something" crap on here. I generally keep to myself and don't post much, but I'm the point where if I read another "entitlement" opinion I feel like punching someone in the mouth. There are very few situations in life where someone else OWES you anything, or is OBLIGATED to do jack crap for you.
If you read the terms of a warranty and don't like it, don't buy the product. Otherwise, STFU! If you didn't read the terms and are now mad and think the seller OWES you something, TOO F#$%ING BAD!
Its the same as the dip**** who spills coffee on himself and then thinks McDonalds OWES him because he's too f#$%ing stupid to not spill hot coffee on himself.
To everyone else who thinks that aftermarket vendors should warranty parts when transferred to another vehicle.....WAKE THE F#$& UP! It is standard operating procedure to invalidate warranties for parts when moved. I challenge any of you to call up 10 sponsors and ask if they would honor warranties on their parts if they had been transfered to another car. You will find the number is small if any at all.
There is just too much Gen Y "everyone owes me something" crap on here. I generally keep to myself and don't post much, but I'm the point where if I read another "entitlement" opinion I feel like punching someone in the mouth. There are very few situations in life where someone else OWES you anything, or is OBLIGATED to do jack crap for you.
If you read the terms of a warranty and don't like it, don't buy the product. Otherwise, STFU! If you didn't read the terms and are now mad and think the seller OWES you something, TOO F#$%ING BAD!
Its the same as the dip**** who spills coffee on himself and then thinks McDonalds OWES him because he's too f#$%ing stupid to not spill hot coffee on himself.
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My take....Evoms screwed up and cost Paris $$$ in shipping and customs that they should've picked up. Evom's warranty statement is somewhat F'd up as JCS mentioned, this is a $12K part. Paris...is very impatient and pain in the butt but in all fairness he dropped $26K and I would be too.
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Originally Posted by JCS
In reading Paris's threads on the subject, as well as your replies, I tend to believe that everything pretty much happened the way he describes it .
1. You sold him the kit , knowing that it could not be installed properly in his car . When they had trouble with the installation,at first you blamed his Mechanic and told Paris he should go to one that knew what he was doing ,all the while knowing full well that it was your part that was at fault.
1. You sold him the kit , knowing that it could not be installed properly in his car . When they had trouble with the installation,at first you blamed his Mechanic and told Paris he should go to one that knew what he was doing ,all the while knowing full well that it was your part that was at fault.
