:: ECS Tuning:: New Live Chat Features!!
:: ECS Tuning:: New Live Chat Features!!
- New Live Chat Features -
Who loves it when the person you're talking to says. "I need to transfer you to another department"? Nobody? That's what we thought.
As you begin your live chat session, you can now select the department you need to talk to so you can get your answers faster! Whether it's an order status query, or if your package arrived damaged or you want to make a return, or if you just need to know what part(s) you require, you can go straight to the correct department. Choose from these four:
- What part/parts do I need? Select Sales.
- My shipment arrived damaged. Select Customer Service.
- When will my order ship? Select Order Status.
- I need to make a return. Does this part have a warranty? Select Returns/Warranty.
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