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-   Cayenne 955/957 (https://www.6speedonline.com/forums/cayenne-955-957-13/)
-   -   Can't open rear hatch on cayenne? (https://www.6speedonline.com/forums/cayenne-955-957/221392-cant-open-rear-hatch-cayenne.html)

atp160 Aug 25, 2010 12:29 PM

Can't open rear hatch on cayenne?
 
Hello All,

Have a 2004 Cayenne S. Came out of the store today and tried to open the rear hatch and it won't open. Used the button on the key remote and switch on the drivers door. I can hear hatch making a noise as usual like its going to open but it won't. Any suggestions? Thank you.

2muchtime Aug 25, 2010 01:46 PM

I had that, rear sensor at the cable release is shot, to temporary open, open the rear glass 1st, inside remove small square plastic cover at the bottom center of the tailgate, stick finger in mid center bottom feel lever and lift up , Not to expensive to fix, need part though. GL

jr1966 Aug 26, 2010 03:03 AM

Quote:

Originally Posted by 2muchtime (Post 2955483)
I had that, rear sensor at the cable release is shot, to temporary open, open the rear glass 1st, inside remove small square plastic cover at the bottom center of the tailgate, stick finger in mid center bottom feel lever and lift up , Not to expensive to fix, need part though. GL

Unlike OP who can't open the glass hatch with both the remote and the button on the driver's door, my CTT glass hatch opens with the former but not the latter. Same rear sensor at the cable release?

2muchtime Aug 26, 2010 06:59 AM

Quote:

Originally Posted by jr1966 (Post 2956115)
Unlike OP who can't open the glass hatch with both the remote and the button on the driver's door, my CTT glass hatch opens with the former but not the latter. Same rear sensor at the cable release?

I haven't had both but it could possibly be the same electronic sensor that opens both? I'll ask my tech guy and let you know.

atp160 Aug 26, 2010 08:53 AM

Thank you 2muchtime, your recommendation worked. I open the glass and crawled in, popped the cover off and used a screwdriver to push the latch to open the hatch. Am ordering the sensor, any recommendations where to order from? Thank you again, Fred

2muchtime Aug 26, 2010 09:05 AM

Try Suncoast (on this board) or local P dealer

nelsonmx Aug 27, 2010 10:38 AM

Quote:

Originally Posted by 2muchtime (Post 2956182)
I haven't had both but it could possibly be the same electronic sensor that opens both? I'll ask my tech guy and let you know.

I have essentially the same issue but it is intermittent. The hatch works fine for months and then all of a sudden it won't open.

I use the manual release and when I close the hatch it starts working again. I have the workshop manual for the car but there isn't much info on the hatch electronics.....I would be very interested to learn where the sensor is if your tech guy could let us know......Also a part number would be great!

Just one other piece of info: My 2004 CS has an actuator at the lower latch. I believe it is referred to as a retraction actuator. There is nothing on this in my manual.....

Bob

2muchtime Aug 27, 2010 02:05 PM

Quote:

Originally Posted by nelsonmx (Post 2957677)
I have essentially the same issue but it is intermittent. The hatch works fine for months and then all of a sudden it won't open.

I use the manual release and when I close the hatch it starts working again. I have the workshop manual for the car but there isn't much info on the hatch electronics.....I would be very interested to learn where the sensor is if your tech guy could let us know......Also a part number would be great!

Just one other piece of info: My 2004 CS has an actuator at the lower latch. I believe it is referred to as a retraction actuator. There is nothing on this in my manual.....

Bob

The window latch and the lift gate hatch are 2 different switches, the switch for the handle on the lift gate is attached to the sides of the handle and can be replaced removing the rear carpet panel, cost less than $50 for the handle part. Probably the same but different location for the window latch as well? Part number depends on year of vehicle?

nelsonmx Aug 27, 2010 03:05 PM

Thanks 2muchtime....I've checked the release switch at the handle it is good...even when the hatch won't open. It's accessible from the outside by the way...

The glass release always works...I have the part numbers for both release switches... When you said sensor I assumed you were referring to a position or limit sensor that I am unaware of...

Bob

jetmax Aug 9, 2011 08:51 AM

Yesterday my hatch would not work either. The instructions below were great. I only had to move the lever to the left (right if you are in the car) instead of lifting up.

Now I need to know what part number(s) i need and instructions on how to replace.

04 Cayenne S - 128K miles


Quote:

Originally Posted by 2muchtime (Post 2955483)
I had that, rear sensor at the cable release is shot, to temporary open, open the rear glass 1st, inside remove small square plastic cover at the bottom center of the tailgate, stick finger in mid center bottom feel lever and lift up , Not to expensive to fix, need part though. GL


2muchtime Aug 9, 2011 09:01 AM

Quote:

Originally Posted by jetmax (Post 3281959)
Yesterday my hatch would not work either. The instructions below were great. I only had to move the lever to the left (right if you are in the car) instead of lifting up.

Now I need to know what part number(s) i need and instructions on how to replace.

04 Cayenne S - 128K miles

https://www.suncoastparts.com/mm5/me...de=95561327100
;)

Mrgags Aug 16, 2011 12:37 AM

This basically means ur lock system actuator is failing. Happened on my 09' turbo s on a trip to New York. gas door n trunk release both failed, while the rest of the car was fine, I made it from ny to va on less than half a tank of gas, was replaced under warranty

cmoore1 Aug 19, 2011 05:41 PM

MRGAGS: In case you're not aware--there is a manual release for the gas door behind the removeable panel on the inside of the car opposite the gas door. It tells where to find it in the manual. It's behind the cd changer.

ohboy Sep 23, 2011 03:26 PM

I have this problem too. The release button on the door and on the key fob does'nt work but the button on the hatch works. any ideas?

Saviguel Aug 25, 2014 01:34 PM

I am having same issue. However I can't open the hatch manually! Attempted moving lever to the right (When facing door from inside) as well as up and left. I think I have applied enough force or I am not doing it correctly. Help


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