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2011 Cayenne Transfer case replaced

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Old 09-29-2012, 05:54 PM
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2011 Cayenne Transfer case replaced

My 2011 Cayenne V6 has been having jerking or hesitation upon moderate to hard acceleration. It was quite subtle when the car was new, but is now more noticeable with age at 20k miles. The Cayenne felt like it was slipping gears on climbing up hills. The dealer indicated that it was a "transfer case" issue, and that it was not uncommon in the type 958 Cayenne. So, this was replaced under warranty. Problem solved! My dealership has replaced several transfer cases for the type 958 Cayenne.

I was not able to find much on the web or other forum sites on the new Cayenne model, though there are references to this issue on older models. Has anyone else experienced this problem?

Despite this, the Porsche Cayenne is an awesome handling SUV, that instills great confidence on the road.

Last edited by GT3 Chuck; 02-24-2017 at 11:52 AM.
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Old 09-30-2012, 07:59 AM
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Haven't noticed this yet on my V6 but am just at 9k miles. Hopefully it won't happen but nice to know it is covered by warranty
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Old 09-30-2012, 08:23 AM
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Quote:
Originally Posted by Magnetic K View Post
The dealer indicated that it was a "transfer case" issue, and that it was not uncommon in the type 958 Cayenne.
Manual tranny, or Tiptronic?

//greg//
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Old 09-30-2012, 11:56 AM
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Originally Posted by greg_g View Post
Manual tranny, or Tiptronic?

//greg//

Tiptronic.

After the transfer case replacement, no problems with the sensation of gears slipping. The Cayenne now accelerates smoothly. Seems like a not uncommon problem with SUVs. My old Jeep also needed a replacement of the transfer gearbox.

Thank goodness for the Porsche warranty.
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Old 10-01-2012, 12:17 AM
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I had the same problem with my 11' S, it felt like some engine missfiring issue but turned out to be the transfer case, had it replaced under warranty at only 4000km (2500 miles).
I loved it to death but also gave me a lot of problems. I got rid of it as soon as the warranty expired.

Last edited by galion; 10-01-2012 at 12:23 AM.
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Old 10-01-2012, 06:33 AM
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Quote:
Originally Posted by galion View Post
I had the same problem with my 11' S, it felt like some engine missfiring issue but turned out to be the transfer case, had it replaced under warranty at only 4000km (2500 miles).
I loved it to death but also gave me a lot of problems. I got rid of it as soon as the warranty expired.
Hi Galion,sorry you had these problems
Makes me feel even luckier to have one of the flawless ones
What do you mean by"warranty expired" on your '11 S???
Isn't it valid for 5yrs/50K miles?
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Old 10-01-2012, 10:25 AM
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Originally Posted by pepper09tt View Post
Hi Galion,sorry you had these problems
Makes me feel even luckier to have one of the flawless ones
What do you mean by"warranty expired" on your '11 S???
Isn't it valid for 5yrs/50K miles?
Hey Peppper, we only get 2 years / unlimited miles in this part of the world.
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Old 10-01-2012, 10:59 AM
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Hey Peppper, we only get 2 years / unlimited miles in this part of the world.
Oh did not know that
I understand your decision much better now
We do have it pretty good in the US
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Old 10-05-2012, 08:11 AM
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Quote:
Originally Posted by galion View Post
I had the same problem with my 11' S, it felt like some engine missfiring issue but turned out to be the transfer case, had it replaced under warranty at only 4000km (2500 miles).
I loved it to death but also gave me a lot of problems. I got rid of it as soon as the warranty expired.

Galion:

What other problems did you have with your Cayenne '11S besides the transfer case issue? My vehicle seems fine now that the transfer gearbox has been replaced. Really no other issues with our Cayenne '11.

Wow. Did not know that the warranty in Brazil is only 2 years. Bummer.

Still, the Cayenne is one of the best handling SUVs out there. Drawbacks are the price of the Porsche, high maintenance costs, and limited rear storage space.
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Old 07-07-2015, 12:41 PM
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Hi,

My 2011 CayenneS is now out of warranty and I'm experiencing the same symptoms. Went to the dealer and they mentioned that transfer case needs to be replaced. Charging $4300..

Anyone know of any third-party warranty that can cover such repairs?

Thanks
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Old 07-07-2015, 02:24 PM
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Are you the original owner, did you buy it from that dealer, and how far out of warranty is it?

If yes, yes, and not much you might go back and tell them that you are hearing that this isn't an uncommon issue. Better still if you can get Magnetic's dealer info to pass on as well. You might be able to convince them to take it back to PCNA and get part/all of it covered via good will.

As far as adding a warranty company at this point, you would have to read the fine print closely both for what is/isn't covered as well as pre-existing conditions. If they have such a clause (and I would be shocked if they didn't) then when they talk to the dealer if it slips out "he first came to us last month" then at best they'll deny the claim and leave you on the hook but they could get ugly and sue you for fraud or breech of contract. You can lay money that a $4800 claim right after you purchase a warranty is going to make them look very closely at the claim too.
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Old 12-21-2015, 09:59 AM
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Just had the same issue w my '11 C-S. T-case replaced under CPO thank God!! The tech took a ride in the car and knew what it was after 40 feet. It was obvious this is a fairly common issue... did some add'l research and it seems the chain inside the case is typically the reason. If you get to the issue early enough (when you feel some chugging upon acceleration, almost feels like a missfire) they can be rebuilt for ~2k. New case from a dealer here in the NE will run 4500-6k. In my case there was no fault codes, but I brought it in pretty soon after I realized what it could be.
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Old 01-28-2016, 10:09 PM
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Quote:
Originally Posted by Imcoz View Post
Just had the same issue w my '11 C-S. T-case replaced under CPO thank God!! The tech took a ride in the car and knew what it was after 40 feet. It was obvious this is a fairly common issue... did some add'l research and it seems the chain inside the case is typically the reason. If you get to the issue early enough (when you feel some chugging upon acceleration, almost feels like a missfire) they can be rebuilt for ~2k. New case from a dealer here in the NE will run 4500-6k. In my case there was no fault codes, but I brought it in pretty soon after I realized what it could be.


I was worried it might be a easy fix but I believe I have a similar symptom in my 13' Base V6. I was looking for threads with similar issues but did not until I saw this.


At low speeds around 13-28mph, doesn't matter which gear I'm in, I get multiple knocking noises until I reach a higher speed and I also feel a quick forward/backward jerk with each knocking noise. Is that what you guys experienced?


Would it hurt the vehicle if I keep driving with this issue unfixed?


So do they require you to replace the entire transfer case? Why not just the chain?


Looks like this problem is quite common if we already got a handful of people with similar issues. I am glad I purchased a third party warranty with my Cayenne.
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Old 01-29-2016, 06:00 AM
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This is definitely a concerns, my 2011 Cayenne V6 warranty is out next year jan.
How can I tell?
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Old 01-29-2016, 08:48 AM
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Quote:
Originally Posted by ohnoyuji View Post
This is definitely a concerns, my 2011 Cayenne V6 warranty is out next year jan.
How can I tell?
Try to see if your cars have symptoms mentioned above (like gear slipping, like misfiring, chugging upon acceleration, etc.). I don't want to say its hard to miss as it all depends on how bad it has become.


If you are worried, start looking out for an extended warranty that will cover the transfer case.


Can someone who has got the transfer case replaced tell me how long they have driven the Cayenne after the fix? TIA
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