GT3/GT2 Performance and Track Discussion on the Porsche GT3 and GT2

Is dealer putting 50miles on car for service normal?

Old Oct 9, 2009 | 05:53 PM
  #16  
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Originally Posted by gtr
It looks like Porsche customer service doesnt' care. I may have to move to a different brand that actually cares about thier customers. Perhaps an Audi R8 or something else in the near future.
Trust me... having owed three Audi's, they care even less - at least my dealership did anyway.
 
Old Oct 9, 2009 | 06:35 PM
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Yeap, the only reason I never bought a RS4 was because I was so disgusted with all the dealers I dealt with. Love their cars but if you think Porsche is bad, you haven't seen nothing yet...

I would do what VSE Chuck suggested above, get an overrev report and see how hard the car was driven. Sad but these things happen..

http://www.youtube.com/watch?v=ZfwfSzbr5Ac
 
Old Oct 9, 2009 | 06:55 PM
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absolutely, and I would be looking for a different dealership

Originally Posted by VSE Chuck
tell the service manager what happened to your gas mileage as well and ask for a courtesy overrev readout...it will show the hours if the engine was abused...and if abuse was very recent you will know it was the dealer and you can go from there...
 
Old Oct 9, 2009 | 07:15 PM
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unacceptable!!!
 
Old Oct 9, 2009 | 07:25 PM
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This video has me worried about the car I have on order. When my car come in from the port on the truck, how much driving should I expect the dealer to do as part of the PDI process before giving me the car? What is involved in the PDI process?

What prevents the factory or the people at the port from raging out the car before it gets on the truck and goes to the dealer?

I don't realty want the jack legs at teh dealer doing any more that need be.


-Troy
 
Old Oct 10, 2009 | 08:33 AM
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Way back when I had an NSX I took it in for a simple interior problem. When I got it back after, they kept it over the weekend, it had an addition 200 miles on it. Obviously some tech had a really cool weekend ride.

I raised HUGE hell with everyone at the dealership. Service manager, my salesman's manager and the general manager. They finally agreed to give me my next major service for free.
 
Old Oct 10, 2009 | 08:48 AM
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You may want to review your service order. I remember thinking my car had been driven 50 miles. What happened was I brought my car in they took the mileage and used the same SO when I returned (they didn't have a part and it was the second time I brought it in). The mileage was the time I drove the car between services.
 
Old Oct 10, 2009 | 09:15 AM
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Originally Posted by Glock Guru
This video has me worried about the car I have on order. When my car come in from the port on the truck, how much driving should I expect the dealer to do as part of the PDI process before giving me the car? What is involved in the PDI process?

What prevents the factory or the people at the port from raging out the car before it gets on the truck and goes to the dealer?

I don't realty want the jack legs at teh dealer doing any more that need be.


-Troy
My car had 5 miles on it when I picked it up from the dealer. Normal delivery should have 15 miles or less, no more. As a side, I was speaking to a salesman in Reno, they have a new unsold GT3 at the dealership. Apparantly the motor failed which is odd for an unsold car. Porsche replaced the motor with a new motor but would not disclose what caused the failure. The salesman said they plan to trade the car for a turbo Panamera, so the car may show up at a new dealership somewhere. Who knows if the motor issue will be disclosed and the bigger issue is what caused the failure in the first place. If anyone plans to buy a new GT3 from any dealer and the delivery dealer is listed in Reno, not the dealership where you are buying the car from, buyer beware.
 
Old Oct 10, 2009 | 12:28 PM
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Originally Posted by sjgreco
My car had 5 miles on it when I picked it up from the dealer. Normal delivery should have 15 miles or less, no more. As a side, I was speaking to a salesman in Reno, they have a new unsold GT3 at the dealership. Apparantly the motor failed which is odd for an unsold car. Porsche replaced the motor with a new motor but would not disclose what caused the failure. The salesman said they plan to trade the car for a turbo Panamera, so the car may show up at a new dealership somewhere. Who knows if the motor issue will be disclosed and the bigger issue is what caused the failure in the first place. If anyone plans to buy a new GT3 from any dealer and the delivery dealer is listed in Reno, not the dealership where you are buying the car from, buyer beware.
I am in Reno and have seen the GT3 you are talking about several times. I was in there recently and they told me they traded it for a 2010 997.2 TT coupe. There was no mention of the engine swap, but I will ask. I called today to see if I could get some more information, but the SA, tech and salesman I know are all out. I wonder if it just might have been one of those ever so rare tall tales by the salesman. I am pretty sure the car was posted on one of the forums recently. Regardless, I will get the scoop and post a follow-up.

Originally Posted by Glock Guru
What prevents the factory or the people at the port from raging out the car before it gets on the truck and goes to the dealer?
I believe the cars arrive in port in some sort of limp mode, with the max speed and RPM's severely restricted. The dealer removes the limp mode as part of the PDI.

If you are worried about PDI mileage just ask the dealer to see the car when it arrives, before it is unwrapped to note the mileage before and after PDI. If you are really worried ask to ride along during the PDI. I think that is overkill though, your tech works on these cars all day long and drives them regularly so I doubt they have much interest in hammering your new car. And even if they do hammer it a bit, it will probably just get your rings seated and save you oil consumption issues down the road. These cars were meant to be driven and can be driven out of the box. Who knows what happened with the original poster's car but I think it was an aberration rather than a common occurrence.
 

Last edited by sparkhill; Oct 10, 2009 at 12:32 PM.
Old Oct 10, 2009 | 01:29 PM
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Wow. They took your car for a joy ride.
 
Old Oct 10, 2009 | 03:09 PM
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Wow please do keep us updated on what goes down!
 
Old Oct 10, 2009 | 03:25 PM
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Thanks for the insite. I will call my salesmen and just let him know I will be keeping the PDI process on a short leash.

-Troy
 
Old Oct 10, 2009 | 07:51 PM
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ask to take a car for a test drive and beat the **** outta it and put 100 miles on it

if a salesman comes with you drive as far away to another town as you can, get out and throw the keys in a lake, and have a buddy waiting near by to give you a ride home. Let them deal with getting the car back, keys, and milage. Maybe they will have some idea how you felt
 
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