Happy with Fletcher Jones Porsche Customer Service
Happy with Fletcher Jones Porsche Customer Service
Hi everyone,
Last month when I purchased my 991 my salesman promised me a couple of items but since parts was closed when I signed on the dotted line he said he'd take care of it at my 60 day followup appt.
I called the dealer earlier in the week to discuss the color wheel caps and other item and I found that he no longer worked there.
I asked to speak to a manager and let them know the situation and without hesitation David said he would honor the agreement. It wasn't on the due bill.
What great service! I very much appreciate David and this dealership.
thanks Fletcher Jones. I fully recommend you.
Last month when I purchased my 991 my salesman promised me a couple of items but since parts was closed when I signed on the dotted line he said he'd take care of it at my 60 day followup appt.
I called the dealer earlier in the week to discuss the color wheel caps and other item and I found that he no longer worked there.
I asked to speak to a manager and let them know the situation and without hesitation David said he would honor the agreement. It wasn't on the due bill.
What great service! I very much appreciate David and this dealership.
thanks Fletcher Jones. I fully recommend you.
Yes, these guys rock. I shopped around and just due to David and his staff customer service and no pressure attitude, I went with them. Wait until you get to their service department and work with Gunter, the service manager. This is an A-Team!
PS: stay away from AJ in finance. I paid cash for mine yet had some not so good experiences with his service on a couple of items.
PS: stay away from AJ in finance. I paid cash for mine yet had some not so good experiences with his service on a couple of items.
Last edited by Fester; Jul 27, 2013 at 03:50 PM.
Yes, these guys rock. I shopped around and just due to David and his staff customer service and no pressure attitude, I went with them. Wait until you get to their service department and work with Gunter, the service manager. This is an A-Team!
PS: stay away from AJ in finance. I paid cash for mine yet had some not so good experiences with his service on a couple of items.
PS: stay away from AJ in finance. I paid cash for mine yet had some not so good experiences with his service on a couple of items.
As for "the finance guy", ask for Shaun, *much* better than AJ!
what is the 60 day follow-up appointment?
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