Hello everyone. Sorry about my English, not my first language and I am here on work duty and will be returning to SA in months. I have a 2012 911 Carrera that I was rear ended earlier. It was light damage, decided to have the other person paid for me to repair. I had take the car to a local shop and they said they will repair the small dent and repaint the rear and reput the lettering for the Porsche and Carrera emblem.

I picked up the car from the shop but am not happy with result at all. There are corners that cannot be seen quality, it looks like paint has dried and was not smooth. All around you can see 'orange peel' and many swirl marks because I think they did orbiter polish. Also the letters Porsche and Carrera are with black rubber or glue? that you can actually see coming out from under emblem. not a clean job at all and I am saddened.

What are recommendations from 6speedonline community? I will take back to shop and show owner and see if they are willing to please redo work quality. But I am even afraid that the end-ressult may be the same again. It it maybe worth taking the car to a Porsche dealership such as Downtown Los Angeles or Rusnak to have them repaint bumper quality and re-paste clean badges without glue? Would dealerships shop be any better? I hope so and would think so for dealer to do a cleaner job? I am just upset that the job wasn't done quality from the beginning. I guess I am part at fault I should have taken to a better shop.Thank you everyone.

 

I agree that step one is to take it back to the shop. Maybe a good wetsand will correct the issue. I would just have them keep the decal off the back. Sounds like they are not going to replace with a new decal, and a lot of us remove them anyways

Good luck sir

Mike

 

If you are in CA the shop has to warranty its work for as long as you own the car.

So one course of action would be to take the car back and have it redone. I had to take my Turbo back to a body shop after it was repaired to have some issues addressed. The shop kept the car another 30 days and all issues were corrected.

The problem is the shop has to be at least capable of doing a good job to begin with.

If where you took your car has a good rep take it back.

If not you have to consider possibly footing the cost of having this redone or improved at some other shop.

The dealer can't help you as they seldom do any real body work and paint work, though sometimes the dealer will have a body/paint shop it uses and can recommend.

 

If you don't get satisfaction from the body shop, take it to these guys:

http://elisautobody.com

They are the body shop that Beverly Hills Porsche recommends. I have gone there and they pretty much do nothing else but repair smashed Porsches.

Good luck!

 

Do not let that crap shop touch your car again.
Take pictures of all the flaws they left.
Find a good shop and get it redone.
Collect the cost of repairs from the person that hit you.
Let them deal with getting a refund from the crap shop.
There is no excuse for delivering a car with bad work.
The fact they did is proof they cant be trusted.

 

Agree that you probably should have taken the car to a shop that knows and understands Porsches in the beginning.
I was rear ended ever so lightly last year - the person rolled into me from a stop a few feet away - the damage was almost imperceptible and looked purely cosmetic if at all. In fact if I were in any other car I would have walked away. Anyway, I took her insurance details (no police report) and went to a reputable shop that I trust. Original insurance estimate for the repair was $1.7k (repair of bumper cover and respray). Over two weeks later the car came back perfect but with a revised repair bill approved by insurance of just over $6k!!!
The decision was to replace the bumper shell (which I really wanted since I knew it's near impossible to fix a plastic cover properly once nicked or somehow bent), and then there was the little but nevertheless visible damage to the aluminum supports beneath/behind the bumper cover!
These cars have parts in these areas that are made of very light pliable (read: collapsible, aluminum) metals made to absorb shock from impact. The inspection after removing the bumper cover revealed that some of these were also damaged lightly and additional parts needed replacement, despite the lightness of the impact.
As for the repaint, my shop did matching to the rest of the car and a super thorough job. I think the toughest part for them was in fact re-applying the decals since they did not have the template required to position the letters perfectly that dealers do.
I would suggest you take your car to a reputable shop that knows these cars, and ask for a full inspection and assessment of the damage - and see if you need the bumper shell cover replaced too.
If you sell your car I don't think you'll have a car fax, but if you ever tell anyone you had repair work on the rear, they may ask to have it inspected properly and may discover additional damage.
After I was hit I remembered this thread that scared the bjezuz out of me and I sent it to my shop - a similar case that includes photos of the rear damage with the bumper off:
https://www.6speedonline.com/forums/...r-job-huh.html

 

Best thing is to go back to the shop and show them your concern. More importantly, politely ask if it's "normal" procedure for them to leave the areas of concern the way they did. Then, if they're open to it, ask what is their remedy. Go with your gut. If you feel their answer is wishy washy, then they're probably not the right shop to work on your Porsche. Emblems should ALWAYS be replaced using new ones...in grand scheme of a repair, they're not that expensive and the proper adhesive will hold much better. There are rare cases where the emblem is no longer made and the old one must be re-used..993 turbo comes to mind.

Sorry for your inconvenience. I hear about stuff like this and it makes the situation worse. It's like you got hit twice. But buyer be aware. Always do your homework before taking your 911 to any shop. Google the shop and you'll find most of the answers you'll need for a reputable shop. Go to the shop, look around. Is it clean, are there other Porsches there, check out their paint booth. A simple walk around will also tell you if the shop is right for you.

Hope this helps.

 

Be aware that there is a new system required for properly painting the new waterborne paints that are now being used by many auto companies.

It's a great expense for body shops to switch over to the new paint booths and other equipment required to work with this new type of paint. This is precisely why it's a good idea to see if a body shop meets Porsche's paint requirements before having any work done to your car.

 

Probably too late for the OP, but when you need a bodyshop to take care of your p-car, check out this web page that will provide you the list of Porsche certified collision centers. I have been fortunate to have one less than 10 miles from where I live and the job was perfect.

//https://www.porschecollisioncenter.com/pa/porsche/index.html

 

This and do it through the insurance company.

ChuckJ