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Is it unreasonable to expect a full tank of gas on delivery?

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Old May 7, 2014 | 01:36 PM
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Mine had a full tank.
 
Old May 7, 2014 | 01:45 PM
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Some cars have window stickers that even call it out and say "full tank of gas".
 
Old May 7, 2014 | 02:05 PM
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Originally Posted by keeperofbeasts
dealer says that since the car was shipped - they did not fill up the tank with gas
That's a load of crap! My car was shipped to me from FL all the way to Los Angeles and it had a full tank of gas when it came off the truck...

And, actually...a CPO car is required to be clean and be delivered with a full tank of gas (per Porsche).

Fill up the tank, send them a copy of the receipt and have them reimburse you.

Good luck!
 
Old May 7, 2014 | 02:07 PM
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Originally Posted by scatkins
Cars are always shipped with minimum fuel just for fire/safety reasons. But any dealer should fill it up. Mine was...

But that being said, If I bought a car off the lot and it wasn't at 10 miles, then yeah I'd expect that it might have a bit less than a full tank just from being test driven.. But for a delivered build, they should fill the damn thing...
Not sure where you heard this from, but it is wrong. I am in the transportation end of the movie business and we ship cars with full tanks, half tanks, whatever...makes no difference.
 
Old May 7, 2014 | 02:07 PM
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Make sure you fill out that customer satisfaction survey.
 
Old May 7, 2014 | 06:47 PM
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I too believe it should come with a full tank of gas.
 
Old May 7, 2014 | 07:33 PM
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They gave us a $100 Shell card and the car was filled on delivery of the new 14' Audi Q5 TDI we recently purchased. Plus when we picked up the vehicle after the initial 5K service it was filled up again courtesy of the sales rep.
 
Old May 7, 2014 | 07:51 PM
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Originally Posted by CALGUY
They gave us a $100 Shell card and the car was filled on delivery of the new 14' Audi Q5 TDI we recently purchased. Plus when we picked up the vehicle after the initial 5K service it was filled up again courtesy of the sales rep.
Nice touch
 
Old May 7, 2014 | 08:27 PM
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I think you are being totally unreasonable. Didn't you know, it was an option that you had to order! You can get in many colors of leather though!
 
Old May 7, 2014 | 09:27 PM
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Upon delivery the sales guy made me drive up to the closest Shell and topped it up.
 
Old May 7, 2014 | 11:27 PM
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Full tank on delivery here.
 
Old May 8, 2014 | 03:08 AM
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Not an unreasonable request at all.

The car should come with a full tank of the most premium gas available.

Mine came with a full tank though I'm not sure what kind of gas they put in but since my P-Car dealer also owns a Petron Station, I'm assuming its the good stuff.
 
Old May 8, 2014 | 07:42 AM
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Originally Posted by NutNut
Not an unreasonable request at all.

The car should come with a full tank of the most premium gas available.

Mine came with a full tank though I'm not sure what kind of gas they put in but since my P-Car dealer also owns a Petron Station, I'm assuming its the good stuff.
On that note - what kind of gas do you put in? whats funny is, one of my local dealers said and I quote "this car will also work with 87 octane just as good as with 93" - honestly I was stumped when I heard that ...and this coming from a certified Porsche brand ambassador

the manual clearly says that premium fuel is required (although it does not mention an octane rating)
 
Old May 8, 2014 | 09:05 AM
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Most manufacturers give dealers a fuel allowance to offset most of the cost of a tank of gas
 
Old May 8, 2014 | 10:37 AM
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Originally Posted by dux
Porsche have a long way to go with consistent customer service from their dealers.
They really could learn a few basic things from Lexus.

The delivery process for any vehicle should follow a standard checklist and procedure.
In my experience, it really depends on the dealership. I received what I considered excellent customer service from a Porsche dealership that didn't sell me my car...my P4S broke-down on a Saturday; I was able to drive it to this dealership; the Service Department was closed; one of the salesmen drove me home; on the following Monday, the Service Department called to inquire whether I wanted a loaner delivered to me; after the car was repaired they explained they wanted to keep it an extra day to test all the fault codes; after that was done, they delivered my P4S to me at home. By the same token, I once received absolutely lousy service from a Lexus dealership. [I've owned 5 Lexus cars.] I visited this particulat Lexus dealership one Saturday morning to test their GS cars; I arrived in a leased SC400 that was about to end; I waited 45 minutes for a test drive that lasted 5 minutes and was told that I needed to schedule an appointment for a test drive; I left and drove to another Lexus dealership where I bought a GS that same day.
 


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