I have been calling and emailing for two months and still can't get a response to my many emails and repeated calls if my Evo 996 turbo air box and my GT2 turbos are in and have shipped yet? Anyone else having any problems reaching them. I get the receiptionsist, but no one is ever in and then I get transferred to someone's voicemail.

 

While I don't have any personal experience with EVO, if I had ordered those parts and not received them after 2 months......I would cancel the order and give Todd at Protomotive a call. I have never heard a negative comment about his customer service.

Chris

 

Join the club

 

Who have you been dealing with over there?

 

I had the same problem, I did not have anything ordered, it did not get that far. Left many messages, never heard from anyone

Christian

 

Sounds like he has been dealing with the receptionist. No one else will take his call.

OP, if they have already charged your credit card for those parts, you need to dispute the charge before it is too late. Then file a complaint against them with the Better Business Bureau. Companies will never learn to treat their customers with respect if there are no consequences for not doing so.

 

I was asking myself this same question. I guess if you arent dropping 35K on a GT700 kit then you dont matter.

 

Call Stephen at Imagine Auto if you want to get the K24's and EVO box. He will take care of you! If not give Protomotive a call and get setup with some K24/18g's

 

Man. if can cancel your order, do it... Either cancel your check or have your credit card company reverse charges and move on..To many other great tuners out there that believe in customer service...

 

Vince, we are here and your parts are on there way! Last time I talked to you, I was told you were headed to SEMA. I have given you my cel phone number to call me any time..... Please call me at the shop 480-317-9911 and when Victoria answers the phone you tell her to track me down.

Ben check your E- mail!

Mike

 

My experience with EVO is similar. Good guys with a whole lot of business.

 

Thank you Mike, I appreciate the support...all is good

I am very interested in the 3.8

Ben

 

Mike,

I've also tried calling you multiple times and left messages for return call. What up?

 

As have I, just want to order wastegates, no call back, no email back.

 

Nelson, I apoligize but I have recieved no message both on my voicemail or from one of my receptionists. I will call you right now!

Cohare please give me a call right now! If you have K16s, they boost kit will not work.

Mike