I recently had a problem with a DV on my turbo and Alex and James stepped up to help me resolve the issue. They sent me a new set even though they had not received the old parts. James even called me at home to inform me that they tested the new ones and they were in transit to me.
Now I don`t know about you guys but I have had trouble getting other vendors to call me back or email me and while their communication skills are virtually non-existant, Sharkworks continues to go beyond the bounderies of customer support. I don`t want to sound dramatic here but I am actually blown away with their service!

 

I started dealing with Alex and James since I got my 04 996TT. People may tell me others are good, but why go to others when you found the best.

 

+100 on that!!

 

i agree.. they helped me out when i was on vacation.... stopped what they were doing and helped me out with a MAF and intake issues!!

great guys!

 

Great to hear!

MK

 

If I lived on the west coast.. I would only take my car to Alex!
cheers
Robert

 

Hi Mike, wow.. thanks for the kind words and honestly don't think much of it at all. Before I was doing this (2001-2003) I honestly had so many different people help me in similair (and more) ways... The truth is up until 2002/3 I was a customer too and the experiences I had were good so hopefully I'm using those to a degree. I really have always felt like one of "the guys" and because I do share the same car(s), passion, issues and frustrations just the same...

I know you didn't get them from us but the evo dealers are good at covering each other (that's sort of the point I think/hope). Give us a call if you need. I know James was explaining that you had an issue that might be beyond that;( (although when you get them if you want to use red loc-tite let it set for a while first) Frustrating!

 

They really are amazing....Nothing but prompt courteous service from them always!!

Lou

 

"SHARK WERKS"
I have heard nothing but great things about that operation and have had the opp to briefly meet Alex, great guy. GL and wishing you the best.

 

great review of a great company!

btw guys - i created a sharkwerks review on yelp.com recently. I was shocked there wasn't one already! Pls feel free to add your compliments to it!

http://www.yelp.com/biz/sharkwerks-fremont

 

I've had my car to Sharkwerks several times. They really know their stuff and given great advice and done excellent work.

 

Again, thank you boys... It's a real privaledge/honor to do this for the 6speeders and bay area folks. I've done a lot of different things in my (short I suppose?) time on this planet (even retired after the dot.com stuff heh) but I can't ever think of being more happy and energized... We've made so many good friends and had the opportunity to play with some fun toys!

 

dont forget us long distance customers from vancouver canada!!

 

Thank you and I remember! That was quite a hot day around here too? How'd the rest of the trip go? We've actually built a couple of cars for Vancourver'ans... One GT700 I can certianly remember

James is Canadian so we've got that base covered

 

i loved the trip soooooo much that i am now planning my escape and move to your part of the world... hopefully late this year or early 09!

i love California... and best thing.. so does my fiance!!


but i am going to have to work my but off to make it happen!!