996 Turbo / GT2 Turbo discussion on previous model 2000-2005 Porsche 911 Twin Turbo and 911 GT2.

UPDATE: Grant/Damon/Tirerack steps up--great service

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Old Nov 9, 2004 | 04:24 AM
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UPDATE: Grant/Damon/Tirerack steps up--great service

Just wanted to updated everyone on my spring dilemna and give tirerack credit for great service. As many of you know I installed H&R springs on my Turbo Cab. The rear was far too low and camber could not be set with the proper toe. (-2.4 was the best the rear camber could be set at) Tirerack immediately offered to refund the money for the springs, but, had wanted to wait and see what happened with H&R to refund the labor I paid for install and removal of springs. Well, after several conversations, they did the right thing and refunded not only my money for the springs, but, the money for the labor to install and remove the springs and two tire alignments. Great job and great service. I have ordered several items from tirerack and can highly recommend their outstanding service to all.

Lou
 
Old Nov 9, 2004 | 07:07 AM
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awesome to hear!
 
Old Nov 10, 2004 | 04:09 AM
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Originally posted by Soon2be993tt
awesome to hear!
Yea, they really stepped up big and made everything right. Thanks guys.

Lou
 
Old Nov 10, 2004 | 05:33 AM
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Have used Tirerack several times throught the years and always a pleasure to deal with.
 
Old Nov 10, 2004 | 05:38 AM
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I'm so glad to hear that after all of this you are still a satisfied customer. We appreciate not only your patience through all of this, but helping us and H&R to make sure it does not happen again in the future.

You guys all rock.
 
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