I know this is kind of technical, but I thought with all the vendors active on this site (which is great, by the way!) perhaps I could get a technical opinion.

First, this is the diagram of the rear adjustment unit for reference:

Now when you adjust these shocks from 1 to 10, the **** B (adjusting head) has a pin that stops when it hits the pin of D (end stop disc). Both parts B and D have set screws. Well, on my rear shocks, the set screws for part D, the end stop disc, were loose. So, when turning the **** by feel (sorry, but the triangular pointer on the shock is black on black--really hard to see) I just kept going . . .
So my question is this. Can any of you help me estimate the original location of "I", the adjusting screw, for either soft or hard so that I can adjust the stop again? Part "I" (adjusting screw) has a limited amount of travel. Just a guess--perhaps all the way in is "10" for stiff?
Tried calling Billstein, but something tells me the people I need to talk to are in Germany . . .

 

So, when you turn it either way, it just keeps going? Turning clockwise is tightening the setting (going up to 10), the opposite way is going softer. It it stops at either end, then you've found 1 or 10 and should be able to go from there.

 

Thanks, I think you are right. It will stop when going tighter.

After just a few calls I got a very helpful person at Billstein. Essentially, you screw down the adjusting screw all the way and set the stop to call this "10" or stiffest. [If anyone else reads this and has corrections, please let me know!]

 

Call this guy:

John Cerveny (858)386-5950 at Bilstein HQ in Cali.