Can someone from ROTec reply to my multiple emails and PMS?? - Page 3 - 6SpeedOnline

Aug 5, 2013 | 04:17 PM

#31

Jay9722

Registered User

Joined: Oct 2011

Posts: 291

From: Charleston

Rep Power: 26

Quote:

Originally Posted by farfel

I just bought this month, a set of RUFs,had Ray paint them and shipped to me w e-mails in-between and no problems AT ALL.

Let us see those on the car.

Aug 5, 2013 | 04:29 PM

#32

jhbrennan

Registered User

Joined: Apr 2006

Posts: 5,260

From: Austin

Rep Power: 770

Quote:

Originally Posted by ROTtec

Hi guys,

Sorry but we were actually on holiday for two weeks.

We made our way to Laguna Seca for MotoGP and also took some time off.

Please email me if you need anything or have any questions.

Hi Jeff, our website states that this is a made to order piece and takes 1-6 weeks

If you have any questions feel free to email me.

Not too difficult to put an "out of office" reply on your email and something similar to that on your voice mail.

Aug 5, 2013 | 08:17 PM

#33

Jeff SD

Thread Starter

Registered User

Joined: Apr 2005

Posts: 696

From: Sun Diego

Rep Power: 51

I was in Italy on vacation for a week and still maintained communication with my clients. It's what you do when you give a s**t about your business, reputation and customers.

Aug 6, 2013 | 11:21 AM

#34

eurotom

Registered User

Joined: May 2008

Posts: 915

From: SF Bay Area

Rep Power: 111

+1 and BAN. Too many PO'd customers on this Forum alone. You guys have exhausted resources on 6speed with Porsche Customers who thought they were getting a deal. Time of move on to the Vette Forum where you can generate massive profits on your knock off crap! 1-6 weeks, who the hell quotes 1-6 weeks? Are you having issues with your supplier(s) in China.

FYI-I did a bit of research on manufacturing your rear diffuser, (should be renamed valence as it does not diffuse anything, except catch debris) . Any members want details on what the costs would be to manufacture this in the US PM me, I may start a new business, TomTec Carbon.

Disclaimer- I have one of your products on my car and I was happy with it until your Customer service ruined everything, too bad you had a good thing going.