DSC Sport - Tuning Software Discussion Thread
#17
We've got some great news!
The new DSC Sport website went live yesterday.
Here are the two big things to take from this new site:
• We now have ecommerce! At the moment, we're only accepting Paypal as a form of payment, but we will be implementing credit card services in the coming weeks; no specific date for this as of yet.
• The tuning software is now available for download to everybody! It's free of charge; we just ask for a little information about you to help us get to know you all a little better.
Bear in mind...
We are a small operation doing our best to offer you all the greatest resources and services available. The website just went live yesterday, so we may experience some hiccups along the way in the beginning. DSC Sport is committed to providing superior customer service, and we will be working diligently to correct any hiccups if they do occur. As always, any and all feedback is greatly appreciated. If there's anything about the site that is particularly confusing or not intuitive, I encourage you to shoot me an email with your thoughts at jedwards@dscsport.com.
With that said...
I'd like to give a big thank you to all of our users and customers. You all truly do make what we do possible. We've come a long way over the past year, and a lot of developments have been coming along over the past few months that we're very excited about. Since our first few sales, the level of enthusiasm from our customers has been astounding, flattering, and encouraging to say the least.
We look forward to continuing to improve upon all facets of the DSC Sport experience - including product development, tech support, web services, and most importantly establishing and building upon a community of digital suspension tuners!
Many thanks to our customers and users once again, and we look forward to continued growth in 2016 and the years to come!
-Jordan
The new DSC Sport website went live yesterday.
Here are the two big things to take from this new site:
• We now have ecommerce! At the moment, we're only accepting Paypal as a form of payment, but we will be implementing credit card services in the coming weeks; no specific date for this as of yet.
• The tuning software is now available for download to everybody! It's free of charge; we just ask for a little information about you to help us get to know you all a little better.
Bear in mind...
We are a small operation doing our best to offer you all the greatest resources and services available. The website just went live yesterday, so we may experience some hiccups along the way in the beginning. DSC Sport is committed to providing superior customer service, and we will be working diligently to correct any hiccups if they do occur. As always, any and all feedback is greatly appreciated. If there's anything about the site that is particularly confusing or not intuitive, I encourage you to shoot me an email with your thoughts at jedwards@dscsport.com.
With that said...
I'd like to give a big thank you to all of our users and customers. You all truly do make what we do possible. We've come a long way over the past year, and a lot of developments have been coming along over the past few months that we're very excited about. Since our first few sales, the level of enthusiasm from our customers has been astounding, flattering, and encouraging to say the least.
We look forward to continuing to improve upon all facets of the DSC Sport experience - including product development, tech support, web services, and most importantly establishing and building upon a community of digital suspension tuners!
Many thanks to our customers and users once again, and we look forward to continued growth in 2016 and the years to come!
-Jordan
#19
I think you may have to get another module and send back your old one. That was what Harris told me. Still waiting for it.
#20
If you want the 2-mode firmware, best thing to do is to send the box in with all your information.
#21
We were working with our software engineer to develop a downloadable, self-extracting file that would automatically update the firmware. However, it's not looking like this is something we're going to be able to make available any time soon, as it can damage the DSC controller if not executed properly.
If you want the 2-mode firmware, best thing to do is to send the box in with all your information.
If you want the 2-mode firmware, best thing to do is to send the box in with all your information.
Do you guys charge a fee to modify the firmware?
#22
While we'd love to offer free shipping, since we're already doing the updates for free it's just not feasible.
#25
Complete the stuff on the left and it should allow you to download.
#29
Shipping is the only fee! Best thing to do if you can, is just ship it to us with a return label. If you can't provide a return label, then we can coordinate payment arrangements.
While we'd love to offer free shipping, since we're already doing the updates for free it's just not feasible.
While we'd love to offer free shipping, since we're already doing the updates for free it's just not feasible.
Excellent product, top quality service!
...I'll be sending mine in for the new firmware update shortly.
Cheers
Mike
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