Dealer/Auto Inquiry
The guys at The Collection do great work but the how and why a car ends up in Vegas is anyones guess . there are many independent lots in Miami and Ft Lauderdale and often times used cars do end up for sale there .. Vegas is a long way from home.
I agree Larry and am proceeding with caution. It's just worth looking into further. Luxury Motors is an A- with the BBB. Here are the 5 complaints:
Complaints Concerned:
2 - Service Issues
1 - Failure to provide invoice or estimate for service upon request
1 - General Service Complaint Issues
1 - Delivery Issues
1 - Non-delivery of services
1 - Refund or Exchange Issues
1 - Failure to honor promised refunds, exchanges, or contract
1 - Customer Service Issues
1 - Inappropriate behavior by customer service personnel
The 5 complaint(s) closed in the last 36 months was/were closed as:
3 - Resolved
3 - Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB.
2 - Administratively Closed
2 - BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer.
Complaints Concerned:
2 - Service Issues
1 - Failure to provide invoice or estimate for service upon request
1 - General Service Complaint Issues
1 - Delivery Issues
1 - Non-delivery of services
1 - Refund or Exchange Issues
1 - Failure to honor promised refunds, exchanges, or contract
1 - Customer Service Issues
1 - Inappropriate behavior by customer service personnel
The 5 complaint(s) closed in the last 36 months was/were closed as:
3 - Resolved
3 - Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB.
2 - Administratively Closed
2 - BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer.
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