997 2005-2012 911 C2, C2S, C4, C4S, GTS, Targa and Cabriolet Model Discussion.
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Should I start the battle to return my 2009 997.2 C4 cab

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Old Nov 11, 2009 | 09:47 PM
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Originally Posted by ShawnBoston
I have just returned (without my car) from the dealership due to the latest mechanical/system failures with my car and I would like some input before I start to seek redress from the dealer and/or PCNA.

In the past 50 days, the following things have failed/broken on my car (5600 miles, purchased 6 months ago):

- High pressure fuel pump - without car for 17 days
- Right rear tire - replaced, without car for 4 days
- Right rear tire (yes, the one that I just replaced) - repaired
- Windshield cracked - replaced
- Drive off assistant - at dealer, still being diagnosed. the dealer says the car is not safe to drive because the failure can keep the car from going into gear (not sure how that is possible since it is a manual)
- Air conditioning system failure - at dealer, still being diagnosed
- Radiator fan control failure - at dealer, still being diagnosed

On average, it has taken 4 - 5 days alone for parts to arrive so that repairs can be attempted and the dealer currently has no ETA on when they will know the source of the latest three problems.

Like most of you, I consider myself an auto enthusiast and I felt tremendous pride when I was finally able to buy my first 911. Needless to say, my disappointment in the quality of the car, it's fragility (tires/glass), and Porsche's parts inventory/shipping practices is extremely high.

I now have zero confidence in this particular vehicle and my confidence in Porsche quality overall is quite low.

What do all of you think, have I reached sufficient critical mass to be justified in seeking to return my vehicle? If so, what process would you suggest I take? I have not yet involved the GM at my dealership or called PCNA (I am planning to do both ).
sorry to hear that, this is one of the first times hearing all these thing happening right off the lot.... good luck with the car....hope everything works out for your benefit...
 
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