Just a quick question as they have completely ruined my 997 turbo S.

 

Sorry to hear...how did they ruin your car?

 

Well they got bird mess on the car and left it on there for days & then washed the car with dirty sponge and scratched the whole car, the sunroof got dented from a drivers window mechanism that they rested on my roof during repair.
Rear quarter got scratched when the removed the rear bumper - they replaced a turbo and carried out a software update now the boosts 1.5 bar down low and 0.5 bar at the top. complete circus dealership.
Possibly the worst Porsche garage in the country.

 

I thought Reading was the main head office for Porsche UK?

sorry to hear about your car

put a complaint in

 

sorry for you mate sounds like bulls**t service.
And yes they are the main centre for uk so that is surprising.

Your best bet is to put in full complain in writing and demand full repairs or compensation

Good luck!!