Unable to purchase subscription
#1
Unable to purchase subscription
I am in the middle of several repairs on my 2015 DB9 and attempted to purchase a subscription to get access to the workshop manual on [https://www.astonmartintechinfo.com. First, I get an error when I attempt to visit the site, this occurred in Chrome, Firefox and Microsoft Edge. The error seems to be due to an expired SSL certificate roughly 13 days ago: https://www.ssllabs.com/ssltest/analyze.html?d=www.astonmartintechinfo.com&latest
Even after bypassing the SSL error (by adding an exception in my browser, or rolling the time back on my computer), I can access the site and login. However, ever time I try to purchase a subscription I get a "Your transaction has been canceled please try again".
Questions:
Thanks for the help!
Shows as canceled, without any interaction from me
error when accessing site. You can bypass by clicking the "Proceed to https://www.6speedonline.com/forums/www.astonmartintechinfo.com]www.astonmartintechinfo.com (unsafe) link"
Even after bypassing the SSL error (by adding an exception in my browser, or rolling the time back on my computer), I can access the site and login. However, ever time I try to purchase a subscription I get a "Your transaction has been canceled please try again".
Questions:
- Is anyone else seeing an error when browsing https://www.astonmartintechinfo.com?
- Has anyone been able to purchase a subscription in the last 2 weeks?
- Any advice on how to notify Aston Martin? I've emailed them 2 times over the past week w/o any response.
Thanks for the help!
Shows as canceled, without any interaction from me
error when accessing site. You can bypass by clicking the "Proceed to https://www.6speedonline.com/forums/www.astonmartintechinfo.com]www.astonmartintechinfo.com (unsafe) link"
Last edited by GT3 Chuck; 08-19-2018 at 10:15 PM. Reason: added hyperlinks
#2
Sorry to hear. The tech support used to be quite responsive to questions and requests. They even refunded me once since some of the links didn't work after I paid. Maybe 3 to 4 months ago I subscribed again and ran into some technical issues. Never quite heard back either. I didn't bother tracking down anymore.
Maybe call AM Americas?
Maybe call AM Americas?
#3
Sorry to hear. The tech support used to be quite responsive to questions and requests. They even refunded me once since some of the links didn't work after I paid. Maybe 3 to 4 months ago I subscribed again and ran into some technical issues. Never quite heard back either. I didn't bother tracking down anymore.
Maybe call AM Americas?
Maybe call AM Americas?
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