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GMG Exhaust = Bad Quality, Terrible Support from Company

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Old Dec 25, 2008 | 01:00 PM
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Rezox is infamous around these parts
Thumbs down GMG Exhaust = Bad Quality, Terrible Support from Company



"Post is withdrawn. Issue is being dealt with directly.

Will post the outcome for those who have been following the thread.

Thank you for your support"
 

Last edited by GT3 Chuck; Dec 30, 2008 at 11:17 AM. Reason: Original post withdrawn at request of OP
Old Dec 25, 2008 | 01:07 PM
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I've dealt with them many times. I have their carbon accessories and their exhausts. Even though there's been the occasional problem (there always is, trust me), they've taken care of it as I have asked. I have the total opposite experience as you, but I hate that you've gone through this and don't question any of it. Just saying my experience too.
 
Old Dec 25, 2008 | 01:16 PM
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this is your first post on 6 speed and you obviously have a problem with GMG (you made your point without the name calling), who happens to be a board sponsor...we would prefer that you solve your problem with GMG off of this forum...your post will remain as info to others but an open flaming session from a first post member that none of us knows is not going to be permitted...there are always two sides to every story and if GMG would like to respond they will be given the opportunity....I would appreciate it if you would pm me if this issue is resolved and I will reopen the thread...thank you for posting and thread closed

Rezox, see your pm's please
 

Last edited by GT3 Chuck; Dec 25, 2008 at 01:32 PM.
Old Dec 26, 2008 | 10:05 AM
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Originally Posted by Fabryce@GMGRacing
Revox

Please contact me direclt regarding your post.


Your approach to this is completely unfair and as far as the truth as can be.

While I understand you are upset we have always had a policy to "take care of the customer in a very fair manner". You were informed you would be sent a new exhaust and you were. I am sorry to see it infact was the wrong one. Nonetheless we will do what it takes to rectify the problem. So you are completely satisfied.

I am in the office today from 10 am PST to 1 pm PST.

Please call me to discuss and resolve this matter.

714-432-1582


Regards

Fabryce
 
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