Shop tech wrecks my car on joyride!!!
#46
09-06-2006, 06:05 AM
I didn't realize that giving you advice to keep quiet and get an attorney was bad advice...
Mr. GM, you might have followed my advice as well.
Mr. GM, you might have followed my advice as well.
#47
09-06-2006, 07:49 AM
Registered User
Join Date: Nov 2003
Location: Bangladesh/Herndon VA & DC
Posts: 7,050
Rep Power: 321 
Originally Posted by M3Paul-E
OK, I got my car back last week from a very respectable repair shop. They did a great job fixing the car with a total bill of over $16,500, which the dealership paid. The dealership also paid for my car rental and, when necessary, gave me a loaner off their lot.
I immediately had a DV report completed on the car, which will be available for me in about 2-3 days. Initial estimates are over $10K. I will present this to the dealership, along with other reasonable expenses that have been incurred, and see what their reaction is. Based on that this whole episode will either be over or will escalate to a formal suit for increasing damages and a full-blown Consumer Protection Act violation - seeking treble damages, plus all attorney's fees, which is allowable under the Act. This whole escapade could, if I prevail, cost this BMW dealership tens of thousands of dollars.
Hopefully, they will solicit good advice from their attorney and settle this reasonably, as my attorney is simply waiting to get started with them. I think I've been extremely patient thus far, as I basically lost a whole summer with my car (you gotta take what you can get, weather-wise, in Washington).
I'll keep you updated as things develop. Oh, BTW, the GM of the dealership says he is reading these threads and thinks you are all giving me terrible advice and totally wrong!!!
Just wish you the best my man.
#48
09-07-2006, 10:47 PM
Join Date: May 2006
Location: Seattle
Posts: 10
Rep Power: 0
Yes, perhaps keeping quiet is best, but my only motivations have been:
(1) make sure I'm not crazy...M3 owNers agree, a wrecked one is NOT worth what one never wrecked is NO MATTER how good the repair is.
(2) See if there were any similar storiesd out there, get advice, etc (there was..see Stuka on another forum...over 100K views and still going...same car, same accident, same excuse, same BS).
(3) a little empathy from other car guys (got it, appreciate it, truly...thanks).
You are correct, I've never mentioned the car dealerships specific name or location. I've never mentioned any names of specific employees. I've never said anything defamatory. Truly, I've never even raised my voice to the GM...but I have said what I will do, and when, if he doesn't comply with my requests. I'm not a tough guy, but I know what's right, I can afford legal advice, I understand the law, and most of all....
I'M PISSED OFF!!!
(1) make sure I'm not crazy...M3 owNers agree, a wrecked one is NOT worth what one never wrecked is NO MATTER how good the repair is.
(2) See if there were any similar storiesd out there, get advice, etc (there was..see Stuka on another forum...over 100K views and still going...same car, same accident, same excuse, same BS).
(3) a little empathy from other car guys (got it, appreciate it, truly...thanks).
You are correct, I've never mentioned the car dealerships specific name or location. I've never mentioned any names of specific employees. I've never said anything defamatory. Truly, I've never even raised my voice to the GM...but I have said what I will do, and when, if he doesn't comply with my requests. I'm not a tough guy, but I know what's right, I can afford legal advice, I understand the law, and most of all....
I'M PISSED OFF!!!
#49
09-07-2006, 10:52 PM
Originally Posted by M3Paul-E
Yes, perhaps keeping quiet is best, but my only motivations have been:
(1) make sure I'm not crazy...M3 owNers agree, a wrecked one is NOT worth what one never wrecked is NO MATTER how good the repair is.
(2) See if there were any similar storiesd out there, get advice, etc (there was..see Stuka on another forum...over 100K views and still going...same car, same accident, same excuse, same BS).
(3) a little empathy from other car guys (got it, appreciate it, truly...thanks).
You are correct, I've never mentioned the car dealerships specific name or location. I've never mentioned any names of specific employees. I've never said anything defamatory. Truly, I've never even raised my voice to the GM...but I have said what I will do, and when, if he doesn't comply with my requests. I'm not a tough guy, but I know what's right, I can afford legal advice, I understand the law, and most of all....
I'M PISSED OFF!!!
(1) make sure I'm not crazy...M3 owNers agree, a wrecked one is NOT worth what one never wrecked is NO MATTER how good the repair is.
(2) See if there were any similar storiesd out there, get advice, etc (there was..see Stuka on another forum...over 100K views and still going...same car, same accident, same excuse, same BS).
(3) a little empathy from other car guys (got it, appreciate it, truly...thanks).
You are correct, I've never mentioned the car dealerships specific name or location. I've never mentioned any names of specific employees. I've never said anything defamatory. Truly, I've never even raised my voice to the GM...but I have said what I will do, and when, if he doesn't comply with my requests. I'm not a tough guy, but I know what's right, I can afford legal advice, I understand the law, and most of all....
I'M PISSED OFF!!! I wish you the best and hope you get compensated for the depreciation from the damage , or something along those lines!
Martin
#50
09-08-2006, 11:12 AM
you know IMHO, Paul has been very good to them thus far. He is telling the absolute truth in that he has never even raised his voice at them! I know if I was put in the same place, I would not have had such control! It just floors me though that up to this point, they have not admitted that they've done anything wrong (on or off the record) and have not man'ed up. There's a lot of professional and business folks on this forum and I would wager that all of us have fumbled at least once. In my opinion, it's not the fumble that defines you as a man, it's what you do to fix it! What's funny (not) about this situation is that they STILL have the opportunity to do the right thing and save face... I guess we'll have to wait and see.
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