very disappointed with DCTMS, worst way of treating customers...
#1
very disappointed with DCTMS, worst way of treating customers...
i ordered and paid for my steering wheel 4 months ago, untill now i havnt received it yet,. and i keep sending emails, either no reply or the same answer,.. still waiting on the steering wheel cause its being made in europe..
i think if i made an order of a new cayenne i wouldve got the car by now..
any ideas on what to do?? thanks guys..
i think if i made an order of a new cayenne i wouldve got the car by now..
any ideas on what to do?? thanks guys..
#2
Unexpected things happen even for the best company, but 4 months to make a steering wheel???
I ordered from them in the past without any problem but it was a stock steering wheel.
Hopefully your thread will make them react ...
Good luck
I ordered from them in the past without any problem but it was a stock steering wheel.
Hopefully your thread will make them react ...
Good luck
#5
i ordered and paid for my steering wheel 4 months ago, untill now i havnt received it yet,. and i keep sending emails, either no reply or the same answer,.. still waiting on the steering wheel cause its being made in europe..
i think if i made an order of a new cayenne i wouldve got the car by now..
any ideas on what to do?? thanks guys..
i think if i made an order of a new cayenne i wouldve got the car by now..
any ideas on what to do?? thanks guys..
you hide some facts and just state half of the story here
1) First of all, you want a steering wheel found from ebay, which is NOT our listing, we sort it out from our source and placed the order. So this steering wheel is NOT our regular production wheels, we just help you buy from other vendor
2) after we found this vendor not reliable, I offered you FULL REFUND 2 months ago, you didn't want it. Please confirm this is TURE since I have e-mail in file
3) I explained to you again and again, this is not our production wheel, so progress is NOT under our control, you called I pick up the phone and explained to you
4) I keep on offering you full refund or choose our production wheel, you have not decided yet
We work very hard to keep our reputation so please make things clear to a forum community
Regards
Ivan
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