Feedback on Dallas Performance Twin Turbo Gallardo Build. Beware!!
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Joined: Jun 2012
Posts: 205
From: USA
Rep Power: 62
I agree with moderator, this entire vendor vs. vendor wasgetting out of hand and sadly – it was pretty pathetic. 
I knew from the get go that there was going to be other vendorstrolling around ready to pounce on DP because of this.
Heck man, I’ve seen and heard of mechanical/customer servicedrama-issues from some of the very vendors and their cronies who were trollingthis tread. The point is, when dealingwith the public, especially in this type of business/service, you will never everbat a 1.000…things will happen because we are humans. We just fix it and move on…dayum!
Like I said earlier in this tread, maybe I’m old school. I’m all about dealing with this type ofsituations face to face like a grown azz man vs. putting crap on blast behind akeyboard. It is unfortunate that it gotthis point, and frankly, I place the blame on both sides based on thetread/blog postings.
The way I summed it up: initially, one side wanted to go300mph fast after only spending 100mph money. The other side should have madeit clear from the get go and from all angles that going 300pmh fast without allthe require pieces can only spell disaster. And even then, IF Mr. want to go fast does notheed the advice; I would have put it all in writing on the invoice and what-have-youfor ALL to sign and date. Shoot, perhapsI would have had it all notarized so that way nothing comes back on me. Maybe this would have stopped all this he saidshe said crap.
Remember, I don’t know or have all the details and Icertainly don’t have an orange this so called proverbial fruit bowl; I am justsumming it up based on the postings/blog. This is a lot of money we are dealing with here…it is not like it was a $149.00money for a Pontiac Fiero cold air kit. From a customer standpoint, I would have played it safe and listen to itall without a bone of power greed, and from the service provider standpoint, Iwould have CYA myself like a **** and defused the situation in some of those issuesstages a lot better.
Thanks,
E-Gear
I knew from the get go that there was going to be other vendorstrolling around ready to pounce on DP because of this.
Heck man, I’ve seen and heard of mechanical/customer servicedrama-issues from some of the very vendors and their cronies who were trollingthis tread. The point is, when dealingwith the public, especially in this type of business/service, you will never everbat a 1.000…things will happen because we are humans. We just fix it and move on…dayum!
Like I said earlier in this tread, maybe I’m old school. I’m all about dealing with this type ofsituations face to face like a grown azz man vs. putting crap on blast behind akeyboard. It is unfortunate that it gotthis point, and frankly, I place the blame on both sides based on thetread/blog postings.
The way I summed it up: initially, one side wanted to go300mph fast after only spending 100mph money. The other side should have madeit clear from the get go and from all angles that going 300pmh fast without allthe require pieces can only spell disaster. And even then, IF Mr. want to go fast does notheed the advice; I would have put it all in writing on the invoice and what-have-youfor ALL to sign and date. Shoot, perhapsI would have had it all notarized so that way nothing comes back on me. Maybe this would have stopped all this he saidshe said crap.
Remember, I don’t know or have all the details and Icertainly don’t have an orange this so called proverbial fruit bowl; I am justsumming it up based on the postings/blog. This is a lot of money we are dealing with here…it is not like it was a $149.00money for a Pontiac Fiero cold air kit. From a customer standpoint, I would have played it safe and listen to itall without a bone of power greed, and from the service provider standpoint, Iwould have CYA myself like a **** and defused the situation in some of those issuesstages a lot better.
Thanks,
E-Gear
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Joined: Mar 2012
Posts: 121
From: Katy, TX
Rep Power: 23
(1) the quality of the workmanship (regardless of whether 100mph or 300mph fast, in your words), and
(2) the durability of the parts to handle the horsepower (billet v stock).
The explanation that he didn't spend enough money to build the car right is a fair point on the durability of parts issue. But it does not address the workmanship issue.
The pictures depicted what I would consider poor workmanship. The explanation offered was the OP did that himself, which is unverifiable and-given the extent of the documentation-seems unlikely to be correct for each item documented. And the fact that some (or even all) other builds don't look that bad may help demonstrate that the OP's build is not the standard of workmanship in all case, it isn't proof to the consumer that this build itself wasn't that bad or that it hasn't happened before, even if it was caused by just one bad employee.
The fact is that the consumers will never know if OP was responsible for all or some of the workmanship in the picture. Will never know if a rogue employee was responsible. And will never know if there was some division of responsibility.
And that sucks because DP, or any other business, trying to struggle against the allegations in the original post are struggling against quicksand. The harder you fight, the deeper you get drug into it.
If this happened to me, I would not have gone about this the way OP went about it. It spiderwebs into too many issues, some long lasting. How do customers deal with it and how does DP deal with it?
For existing customers, they are pretty much on notice that they need to have their car inspected for the things identified in OPs photos. As an owner, you just can't drive at these horsepower levels and be consciously indifferent to the OPs photos of potentially dangerous workmanship.I would feel differently if the OP recanted, or admitted the photos weren't real or were his fault. But he didn't.
Customers also need to ask themselves and DP if they need to upgrade to more durable parts based on their HP levels.
And for DP, it means they will probably take more detailed pictures of wiring, welds and installation as they document each customer's build process so that they have documentation in the future to defend themselves if necessary. And a benefit of doing that will probably be a much tighter oversight of quality control and more attention to detail by the employees who know the process is being documented thoroughly. But it's going to be a bigger administrative burden and, if not implemented correctly, potentially a morale issue for the guys wrenching.
And unfortunately OP's post raises potential liability issues if something goes wrong with a car in the future. You can be sure an insurance company or person involved will bring OP's post and pictures back up and argue it wasn't driver error, it was the build that failed.
smh
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Joined: Mar 2012
Posts: 70
From: SF
Rep Power: 18
And for DP, it means they will probably take more detailed pictures of wiring, welds and installation as they document each customer's build process so that they have documentation in the future to defend themselves if necessary. And a benefit of doing that will probably be a much tighter oversight of quality control and more attention to detail by the employees who know the process is being documented thoroughly. But it's going to be a bigger administrative burden and, if not implemented correctly, potentially a morale issue for the guys wrenching.
Registered User
Joined: Mar 2012
Posts: 121
From: Katy, TX
Rep Power: 23
DP doesn't owe it to anyone to show what they do or don't do. no other shops provide shots of wiring harnesses after install. and let's be honest - everyone (including myself) has made up their mind of how they feel about DP before the "billy incident" hit. this incident has simply made an already polarized forum just that more charged in the polarization. taylor could show pics and provide proof until the cows come home, but you and your buddies will never change your mind about him. you fellas just like watching others that are not on your "team" get dragged thru the mud.
As for your generalization that I like seeing people being dragged through the mud, I do not. Frankly I prefer for DP to be successful because competition between DP, UR and Heffner on the builds I am interested in benefits me as a consumer by driving down prices. I wish DP would sell stand alone billet axels, gears, parts and intakes at a price that undercuts UR and Heffner and that I could order and have my regular Lambo dealer install without having to ship my car to Dallas or North Carolina. It would be great for pricing if they would throw down a 1000hp build for $50k and a 1250hp build for $70k and break into the customer tier that doesn't want to spend 6 figures on a build. That price pressure would wind its way through the market and competitors would have to respond.
So, no I didn't enjoy it. I think OP's tactic hurt pricing in the market, created a headache for DP customers, and put a business owner in a difficult to defend situation that he probably didn't deserve to be in at that point in their negotiation. A demand letter with those photos and a mechanic's report sent privately would have probably advanced the ball with less collateral damage.
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Joined: Mar 2013
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From: Fairfax, VA
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^^^^This makes me salivate!
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Joined: Feb 2008
Posts: 212
From: Dallas
Rep Power: 36
Seems like two separate categories of issues to me:
(1) the quality of the workmanship (regardless of whether 100mph or 300mph fast, in your words), and
(2) the durability of the parts to handle the horsepower (billet v stock).
The explanation that he didn't spend enough money to build the car right is a fair point on the durability of parts issue. But it does not address the workmanship issue.
The pictures depicted what I would consider poor workmanship. The explanation offered was the OP did that himself, which is unverifiable and-given the extent of the documentation-seems unlikely to be correct for each item documented. And the fact that some (or even all) other builds don't look that bad may help demonstrate that the OP's build is not the standard of workmanship in all case, it isn't proof to the consumer that this build itself wasn't that bad or that it hasn't happened before, even if it was caused by just one bad employee.
The fact is that the consumers will never know if OP was responsible for all or some of the workmanship in the picture. Will never know if a rogue employee was responsible. And will never know if there was some division of responsibility.
And that sucks because DP, or any other business, trying to struggle against the allegations in the original post are struggling against quicksand. The harder you fight, the deeper you get drug into it.
If this happened to me, I would not have gone about this the way OP went about it. It spiderwebs into too many issues, some long lasting. How do customers deal with it and how does DP deal with it?
For existing customers, they are pretty much on notice that they need to have their car inspected for the things identified in OPs photos. As an owner, you just can't drive at these horsepower levels and be consciously indifferent to the OPs photos of potentially dangerous workmanship.I would feel differently if the OP recanted, or admitted the photos weren't real or were his fault. But he didn't.
Customers also need to ask themselves and DP if they need to upgrade to more durable parts based on their HP levels.
And for DP, it means they will probably take more detailed pictures of wiring, welds and installation as they document each customer's build process so that they have documentation in the future to defend themselves if necessary. And a benefit of doing that will probably be a much tighter oversight of quality control and more attention to detail by the employees who know the process is being documented thoroughly. But it's going to be a bigger administrative burden and, if not implemented correctly, potentially a morale issue for the guys wrenching.
And unfortunately OP's post raises potential liability issues if something goes wrong with a car in the future. You can be sure an insurance company or person involved will bring OP's post and pictures back up and argue it wasn't driver error, it was the build that failed.
smh
(1) the quality of the workmanship (regardless of whether 100mph or 300mph fast, in your words), and
(2) the durability of the parts to handle the horsepower (billet v stock).
The explanation that he didn't spend enough money to build the car right is a fair point on the durability of parts issue. But it does not address the workmanship issue.
The pictures depicted what I would consider poor workmanship. The explanation offered was the OP did that himself, which is unverifiable and-given the extent of the documentation-seems unlikely to be correct for each item documented. And the fact that some (or even all) other builds don't look that bad may help demonstrate that the OP's build is not the standard of workmanship in all case, it isn't proof to the consumer that this build itself wasn't that bad or that it hasn't happened before, even if it was caused by just one bad employee.
The fact is that the consumers will never know if OP was responsible for all or some of the workmanship in the picture. Will never know if a rogue employee was responsible. And will never know if there was some division of responsibility.
And that sucks because DP, or any other business, trying to struggle against the allegations in the original post are struggling against quicksand. The harder you fight, the deeper you get drug into it.
If this happened to me, I would not have gone about this the way OP went about it. It spiderwebs into too many issues, some long lasting. How do customers deal with it and how does DP deal with it?
For existing customers, they are pretty much on notice that they need to have their car inspected for the things identified in OPs photos. As an owner, you just can't drive at these horsepower levels and be consciously indifferent to the OPs photos of potentially dangerous workmanship.I would feel differently if the OP recanted, or admitted the photos weren't real or were his fault. But he didn't.
Customers also need to ask themselves and DP if they need to upgrade to more durable parts based on their HP levels.
And for DP, it means they will probably take more detailed pictures of wiring, welds and installation as they document each customer's build process so that they have documentation in the future to defend themselves if necessary. And a benefit of doing that will probably be a much tighter oversight of quality control and more attention to detail by the employees who know the process is being documented thoroughly. But it's going to be a bigger administrative burden and, if not implemented correctly, potentially a morale issue for the guys wrenching.
And unfortunately OP's post raises potential liability issues if something goes wrong with a car in the future. You can be sure an insurance company or person involved will bring OP's post and pictures back up and argue it wasn't driver error, it was the build that failed.
smh
I didn't say that they owe it, I said they may start doing it in order to have in their files in case they have to defend themselves later. In this instance if they had had pictures of OP's wiring when it left the shop they would have a rebuttal to his pictures. But because they do not, there is a fact issue for everyone reading OP's post and DP's rebuttal to decide based on what they see, read and how they assess the credibility of the posters.
As for your generalization that I like seeing people being dragged through the mud, I do not. Frankly I prefer for DP to be successful because competition between DP, UR and Heffner on the builds I am interested in benefits me as a consumer by driving down prices. I wish DP would sell stand alone billet axels, gears, parts and intakes at a price that undercuts UR and Heffner and that I could order and have my regular Lambo dealer install without having to ship my car to Dallas or North Carolina. It would be great for pricing if they would throw down a 1000hp build for $50k and a 1250hp build for $70k and break into the customer tier that doesn't want to spend 6 figures on a build. That price pressure would wind its way through the market and competitors would have to respond.
So, no I didn't enjoy it. I think OP's tactic hurt pricing in the market, created a headache for DP customers, and put a business owner in a difficult to defend situation that he probably didn't deserve to be in at that point in their negotiation. A demand letter with those photos and a mechanic's report sent privately would have probably advanced the ball with less collateral damage.
As for your generalization that I like seeing people being dragged through the mud, I do not. Frankly I prefer for DP to be successful because competition between DP, UR and Heffner on the builds I am interested in benefits me as a consumer by driving down prices. I wish DP would sell stand alone billet axels, gears, parts and intakes at a price that undercuts UR and Heffner and that I could order and have my regular Lambo dealer install without having to ship my car to Dallas or North Carolina. It would be great for pricing if they would throw down a 1000hp build for $50k and a 1250hp build for $70k and break into the customer tier that doesn't want to spend 6 figures on a build. That price pressure would wind its way through the market and competitors would have to respond.
So, no I didn't enjoy it. I think OP's tactic hurt pricing in the market, created a headache for DP customers, and put a business owner in a difficult to defend situation that he probably didn't deserve to be in at that point in their negotiation. A demand letter with those photos and a mechanic's report sent privately would have probably advanced the ball with less collateral damage.
Registered User
Joined: Jun 2012
Posts: 205
From: USA
Rep Power: 62
I didn't say that they owe it, I said they may start doing it in order to have in their files in case they have to defend themselves later. In this instance if they had had pictures of OP's wiring when it left the shop they would have a rebuttal to his pictures. But because they do not, there is a fact issue for everyone reading OP's post and DP's rebuttal to decide based on what they see, read and how they assess the credibility of the posters.
As for your generalization that I like seeing people being dragged through the mud, I do not. Frankly I prefer for DP to be successful because competition between DP, UR and Heffner on the builds I am interested in benefits me as a consumer by driving down prices. I wish DP would sell stand alone billet axels, gears, parts and intakes at a price that undercuts UR and Heffner and that I could order and have my regular Lambo dealer install without having to ship my car to Dallas or North Carolina. It would be great for pricing if they would throw down a 1000hp build for $50k and a 1250hp build for $70k and break into the customer tier that doesn't want to spend 6 figures on a build. That price pressure would wind its way through the market and competitors would have to respond.
So, no I didn't enjoy it. I think OP's tactic hurt pricing in the market, created a headache for DP customers, and put a business owner in a difficult to defend situation that he probably didn't deserve to be in at that point in their negotiation. A demand letter with those photos and a mechanic's report sent privately would have probably advanced the ball with less collateral damage.
As for your generalization that I like seeing people being dragged through the mud, I do not. Frankly I prefer for DP to be successful because competition between DP, UR and Heffner on the builds I am interested in benefits me as a consumer by driving down prices. I wish DP would sell stand alone billet axels, gears, parts and intakes at a price that undercuts UR and Heffner and that I could order and have my regular Lambo dealer install without having to ship my car to Dallas or North Carolina. It would be great for pricing if they would throw down a 1000hp build for $50k and a 1250hp build for $70k and break into the customer tier that doesn't want to spend 6 figures on a build. That price pressure would wind its way through the market and competitors would have to respond.
So, no I didn't enjoy it. I think OP's tactic hurt pricing in the market, created a headache for DP customers, and put a business owner in a difficult to defend situation that he probably didn't deserve to be in at that point in their negotiation. A demand letter with those photos and a mechanic's report sent privately would have probably advanced the ball with less collateral damage.
What IF this and what IF that....
Running with Jomama statement, I don't know of any performance shops who takes pictures of their wiring work when doing some sort of a build-up so they can cover themselves later.
Personally, I questioned some of those pictures, but hey, I don't want to assume too much. I'm wondering if there are some little hidden agendas here & there from the OP aaaannnd perhaps from his new shop
One would never know; I've seen how cut throat this type of business could beAs far as prices, they [vendors] ALL hiked their service prices; ALL of them! The "Lambo tax" mark-up is fully implemented here boys & girls...implemented like a ****
Not only DP, but they should ALL revisit their pricing, but then again why? If some one is willing to pay more, why not charge more
Thanks,
E-Gear
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Joined: Aug 2009
Posts: 17
From: Orlando, Fl.
Rep Power: 0
What IF this and what IF that.... E-gear=Taylor ?
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Joined: Mar 2012
Posts: 70
From: SF
Rep Power: 18
It would be great for pricing if they would throw down a 1000hp build for $50k and a 1250hp build for $70k and break into the customer tier that doesn't want to spend 6 figures on a build. That price pressure would wind its way through the market and competitors would have to respond.
I think [billy's] tactic hurt pricing in the market, created a headache for DP customers, and put a business owner in a difficult to defend situation that he probably didn't deserve to be in at that point in their negotiation. A demand letter with those photos and a mechanic's report sent privately would have probably advanced the ball with less collateral damage.
Registered User
Joined: Jun 2012
Posts: 205
From: USA
Rep Power: 62
Now, that's a funny one
E-Gear = equal me, myself and I. Believe that homie!!!
I am not a vendor crony. Not accusing you of one, but one has to wonder especially when your tag has a UGR vehicle listed....mmmkaaay
BTW, I too used to own a '87 GN back in the day - I sometimes missed that car.
Thanks,
E-Gear
Last edited by E-Gear; Aug 1, 2014 at 02:08 PM.