No offense, but there's always 2 sides to every story. And this one smells like there's much more than you seem to present. And from your use of language and smiley face at the end, you've certainly convinced me that your intentions here have much more ill-intent than they should. Between various wheel designs, offsets, widths, etc., it's nearly impossible for ANYONE to guarantee a wheel will clear brakes without the use of a spacer, for example, or without having ALL the proper measurements or just physically trying it. And if anybody knows this, Evosport does. Also, I would be careful with your libel accusations calling people "liars" on public forums. There are many correct ways to pursue recourse for your claimed experience. Bashing people on this thread the way you have isn't one of them.

 

 

Here's a link to the Evosport CLK63 Black Series Project thread on MBWorld...

http://forums.mbworld.org/forums/sho....php?p=2611958

 

I’m actually presenting the story to you the way it was. There is nothing wrong with a calling a person a liar on a public forum especially after I said it to his face. Your right about it being nearly impossible to know if a BBK is going to fit behind a wheel, however Evosport is the regional distributor for Rotora and should have been the one to help me out after I gave him the exact wheel design, diameters, size of the lip, and offset of the wheel. I even told him “listen everyone is telling me its not going to fit but your saying it will and if it doesn’t you’ll take them back”, and he says “of course, I would never do that to a customer leaving them with brakes that won’t fit on the car”. I posted this in a public forum because I wish when I was doing my research something like this came up, and after telling my story in other forums it turned out that this wasn’t the first time they’ve pulled something like this. I didn’t say anything about the products they sell or the quality of their work; I just simply brought up their work ethics. I would just want people on this forum to be aware, and to know that when doing business with Evosport make sure you get the managers or owners word on anything because if I save one person from getting screwed then this post was worth it. I don’t know what time of affiliation you have with Evosport but this was no way intended to attack you or the product your trying to show other members on this forum, I’m just simple sharing my experiences.

 

wow... so any actual hp figures on the headers yet?

 

Here is one we put the HRE Monoblok

 

Like I said, there's always 2 sides to every story. If anything, Evosport is one of THE most ethical companies in this industry. Shame you had a bad experience regardless of what all the actual facts are. I still don't think it makes it right to go around on a vendetta bashing and making absolute claims about people's work ethics and integrity, especially when I know what you are suggesting is not the way they do business. Enough said.

 

I am pretty sure that the Evosport Black Series roll cage would fit the Black Series. Comparing that to your situation is comparing apples to oranges.

 

Hello, I am one of the founders and owners of evosport. I also spoke with you when you called upset. We talked and I explained to you that USED parts as policy (you had installed them on the car) could not be returned.

I think that is very reasonable and industry standard. The issue was not that they did not fit your car, as they did fit (in fact they are still on your car as I understand, so they clearly fit). The issue was that they did not fit your custom wheels (which I think were 20" Maya - if I have that wrong I am sorry, it was a while ago). We would have no way to tell you ahead of time if that wheel would fit with a larger brake caliper. There is a way to measure (which in hindsight should have been done), but the time-table for delivery made that challenging.

What I can tell you is that we went out of our way to get you taken care of. You ordered the product and wanted it within 4 business days. We did not have it in stock, yet we arranged for Rotora to produce the kit and have it ready. We also arranged for you to do a will call so you could get them on a Friday from Rotora. This was all done so that you could get them before a show that you had on that weekend. The most important thing that you emphasized was the timing and the question if they would fit the car.

I think this is the mis-understanding between you and our salesman, Dale. You did ask if they would fit, and Dale guaranteed they would. And in fact they do. They just do not fit your wheels. You know in every disagreement, the truth is in the middle. I would bet dollars to dough nuts that you and Dale both thought you have communicated, but were both saying different things.

So, move forward to the following week. You called very upset, and I spoke to you for the first time. We went over everything, and the net/net was that I told you directly that I would make an exception and accept the return as long as they were in PERFECT condition. I also stated that I would have to charge a re-stoking fee as I could not sell them as new to anyone else. They would have to be sold as used. I told you that could be as little as 5 or 10% or as much as 20% depending on what I saw.

Next I heard, you had spoken with Dale and you elected to buy new wheels rather then bring the brakes to the shop. If this was such an important issue for you to return the wheels, why would you (A) never come to the shop with the brakes, (B) never even call or email me with a follow up and (C) freely buy new wheels that fit the car and wheels? We certainly had left the door open to you with regards to working something out.

• So, was there a misunderstanding - I would say yes.
• Was there any ill will - ABSOLUTELY NOW.
• Did we attempt to rectify the situation and in fact offer to take the brakes back - YES.

I am sorry you are not happy, and it is clear that you have a grudge and are on a mission to make libelous comments (and YES, there is legal recourse we can seek if we elected). This is just unfortunate. I have no belief that we will change your mind, but for those reading this, I think that people will be able to understand the situation a little better and be able to judge for themselves.

Now as a life lesson, I would leave you with this. Mis-understandings DO occur. Had you worked through it with our company, you would certainly have been treated to extra attention and discounts on future orders. However, turning to the net to "extort" your punishment from a good company is a sad and disappointing way to handle your issues.

Again, I offer you our sincerest apologies. Regardless of fault or cause, it is very bothersome to everyone at evosport to have any customer with less then a spectacular experience.

Thanks
Brad
___________
Brad Otoupalik
evosport

 

Props to EvoSport, GREAT POST. This is a very responsible way to handle a problem.

 

Here are pics of the completed rollbar in the...it looks 100% like it came from the factory!

More pics in official MBWorld thread:
http://mbworld.org/forums/showpost.php?p=2631418&postcount=47

 

Bob, the rollbar look's good padded. The question I have is how the customer is going to take the babes on a thrill ride ! I called you today. Steve









[/quote]

 

We just finished two sets of carbon interior trim for a customer. One set for him the other a gift for a friend! We did the door strips, window control surrounds and the glove box trim. These are the only non-carbon or leather bits in the interior. Hopefully the customer will have them installed next week and supply some photos.

 

Looking forward to pics of the carbon fiber interior. I'm actually considering having some custom CF parts made for a future project (C63). Would it be possible to have a custom CF grille as shown on the Bullit made? Brabus won't sell this piece individually, so it looks the only way to get something like this is custom. I'd also be interested in a CF trunk spoiler and perhaps some interior bits as well. Sorry to stray off topic!

 

We tend to stick to the interior. I like the owner to see his parts rather than have them on the outside for others. Interesting that they won't sell the grill on its own. I hear Gemballa is the same way with their CGT stuff. That must mean the money is in the engine tuning!