I have a case open with PCNA and in keeping with a forum purpose the sharing of experience/information, I encourage anyone who have found spots under your car's clear coat to also open a case with PCNA. It is obvious to me that they have a problem with their new quarter of a billion dollar paint facility (or whatever they paid for it). It is also obvious they have a problem with their Quality Assurance, Contols and Procedures that is allowing these cars to leave the factory with these defects.

I also encourage all future purchasers and all those waiting for deliveries to inspect their cars carefully. Only a few with the issue have responded to this thread but I imagine there are a lot more who don't even know (and of course there will be those "non-enthusiasts" who don't even care) so please spread the word.

So far the dealership and PCNA have been extremely responsive and helpful.

 

Just wondering -- any resolution here?

 

What I don't get is the fact that they are visible enough for the consumer to notice but apparently overlooked - or ignored - by the Porsche quality control team that is supposed to inspect for such defects.

 

And the dealer during dealer prep.

ChuckJ

 

Add me to the list:

Just had the car professionally detailed yesterday since delivery. My detail specialists called my attention to it. About 6 brown spots under the clear coat on the rear bumper. The car did also go through the dealership pre-delivery detail prep. I had not noticed these brown spots, but also did not go looking for such defects.

Two Things:

1. This car (C2S) cost $155,000.00 with "options"
2. One of the "options": GT Silver (Special Color) for additional $3,200.00

Is it reasonable to expect better than this at this price point?

On another side note to this since taking delivery on this car: I found the home-link module dangling beneath the car (on right underside of front bumper/aerokit cup) after second drive with 75 miles on the odometer. After 1st trip to dealer the guy took the car in the back and after 30 minutes returned (no paperwork) saying all was done. Once home, I found and photographed the repair which consisted of taking a plastic zip-tie and tying it to the underside of the car (No, I am not kidding!!!) After two more trips to the dealer, the harness had to be ordered from Porsche and riveted to the frame after removing the front bumper. Apparently it was NEVER INSTALLED AT THE FACTORY.

So, quality control is already in question, and after seeing the first repair job in my Porsche ownership experience (for a part that was never installed before leaving the factory), the question now is what to do about these lovely brown freckles in the $3,200.00 Special Color paint from Porsche?

Should I just learn to live with it, or demand satisfaction as well? Moreover, how will PCNA deliver that? Sometimes the more they start to mess with what should have been done right the first time, it ends up worse (Wet Sanding). I spent a year building/anticipating the car and The Porsche experience. This is quite a disappointment. Other than these things I still like the car, and the color. Just expect much better from such a car company.

Thoughts?

 

Demand satisfaction in the form of a return of the $3,200 you paid for this "special" paint. Maybe by "special they meant "freckled".

I'm now wishing I had ordered brown.

 

Did you order GT Silver as well?

Seems the issue may exist in other paint colors as well, but maybe just don't show up on darker colors...and obviously the anthracite brown would blend almost perfectly.

In my experience, when issues like this (obvious defect) arise the responsible party is reluctant to resolve it. I "the consumer" and person who parted with the mega-bucks might not want some flunky "wet sanding" my brand new 911 in attempt to correct paint flaws. Concerned it may get botched even worse, or show up as a paint repair in the vehicle history.

Should I just accept my beautiful 911 with a few freckles, like I did my lovely wife?

My detail guy does the spectrum of exotics as well and as consolation says the idea of the "perfect" or flawless paint jobs on ANY cars, regardless of price-tag, these days is futile. They all have issues. The only exceptions...Aston Martin and Bentley. Hand painted, polished and buffed to perfection at the factory.

Curious to know the outcome of the original poster with PCNA.

I have not taken it up with my dealer or PCNA. Just found out yesterday that I too am a recipient of the "mysterious brown freckles"! "Special Paint Color" and all!!!

 

Nope, I ordered Carrera Red. I'll know in about a month if mine is also affected.

 

+1

Unacceptable.
All the "dot" victims should compare their production dates and see if there is a correlation. Perhaps a bad batch of cars caused by a leaky hydraulic line.

The factory must have known about this at some point (even after the fact). QC? Dealer prep? Everyone just missed this?
Or is this a case of Cost - Benefit analysis

 

I'm picking mine up soon and it is flat black. I'll be sure to bring a flashlight before I pluck down over 100k. Not sure how to tell if it has it with black. It will be hard.

 

Mine (Guards Red) entered the body shop on May 24, 2013... (I like the "brown freckles" description...much better than my original "brown dots").

Thanks all for your comments, concerns, and for keeping this thread alive. The more people who read this and take action the better until Porsche fixes this problem. It is critical to let them know (open a case with PCNA, just a quick and easy phone call, 800-PORSCHE).

If I am correct, we have a total of 5 potential cases of "brown freckles" reported so far with 3 of them (including mine) confirmed.

Please inspect your cars if you haven't already and let all of us know if you find the defect. Let's use the power of this forum and work together to get PCNA and the factory's attention.

Thanks again.

 

Bboerit - Any chance of posting pictures of your dots and getting the mods to make this a sticky?

 

I agree - there is strength in numbers. I will inspect mine again tonight and report back. I know I have one for sure on the bumper, and hopefully no others, but . . . Fingers crossed.

Pete - if you have so many, you should definitely demand satisfaction, especially since you paid extra. Totally unacceptable. As for you home link issue, sorry to hear - but unfortunately not surprised - everyone likes to take the short-cuts. It is good you inspected it and took it back to get it done the right way.

 

Never seen a flat black 991. How much did you have to pay for that? I hate it for you guys with the paint defects. That really blows on a car at any price, but especially on one as expensive as the 991. Hope you all get the issues resolved to your satisfaction. I don't think anyone wants a resprayed brand new 120K+ 991.

 

+1....