Better for the weather we're having too!

 

You know what PCNA will say.
If you ask them, you risk them attaching "suspected ECU tune" notes to your VIN and recieving more scrutiny on every future warranty claim.

 

Along the same line, my worst experience has been with 1-800-PORSCHE. Called them to get towed after an accident during a track day. When I gave the address to the lady on the phone she responded :"Oh, and I need to inform you that tracking your car voids your warranty". She probably did not know what she was talking about -the rest of the conversation clearly showed that she was plain stupid and unfriendly-.

 

I agree. They seem useless and most concerned with getting your car's current mileage as opposed to assisting with the reason you called.

 

I had giac flash on my 997. Installed by local porsche dealer. They said it wouldn't affect warranty. Sold the car before anything ever broke. That said, I dynoed before and after and didn't see or feel any gain. Also, what I hated was it essentially took away sport. It's like having sport on all the time. So nothing really happens when you press sport. I guess that means it doesn't take away sport but it takes away your choice instead

I will never flash another NA Porsche

 

Not at all surprising.
Can we call that tune a "rip-off"?

 

id call them all rip offs

 

Very interesting....my experience on the 991 w x51 was quite the opposite. Can never be sure about the warranty point though.

 

I called them asking if I took my car to an indie shop for an oil change, would it void the warranty...I was told that if the work was not performed by an authorized shop and if something happened to the engine ( oil leak, whatever) then potentially they won't warranty the issue...

 

Did a quick check and here's what I found:

Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer. According to the FTC, “It’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads and inspections.”

As much as I love my car, the brand and my dealership, PCNA stinks

 

Thank you for this! Though it turns out that I bought a 991 that the original owner purchased the maintenance package for 5 years...nice perk!

But, the selling dealer never made this known until after I purchased the car. You would gave thought this would be a great sales point, yes? Sometimes you have to wonder how they even stay in business...

 

YMMV

my 335i had a lot of bolt-ons and cosmetics; went for many warranty claims, none of the dealers had any issue.

it was very obvious the ECU was tampered with too. I had broken clips and a few screws missing here and there.

I think if there is an issue that the techs at the dealer can not handle and require the expertise of HQ, HQ will investigate and at that point the claims are scrutinized much more.

 

I talked with former dealership guys and they typically look the other way when the car comes for maintenance etc. They do not want to mess with their (good) customers who in the end will buy more cars from them.
Hence, I tend to believe that, unless the issue is obviously caused by mods, a workable agreement can be found with dealerships. It is of course different in other countries where dealership are owned by the car manufacturer...

 

While this maybe obvious lets say that service tech puts in the wrong amount of oil and the engine breaks or spills the oil and the car starts on fire. PCNA is not going to honor your warranty and the MMWA is not going to apply.

 

On the 997, there was a lot of noise about PCNA voiding warranties if you put 200-cell cat headers on ... something about the DFI engine needing some backpressure ...
Haven't heard that WRT the 991