This saga with my car never seems to end. The 2001 996TT I bought included an aftermarket warranty that the prior owner had purchased and could be transferred to me. I called them the day after the sale and couldn't reach anyone. Kept trying for a couple weeks and still couldn't.

Now they're answering the phone only to report they're undergoing "rehabilitation" which is a euphemism for bankruptcy. They aren't accepting any new policies and they certainly aren't transferring policies. The company is the not so aptly named Ultimate Warranty Corporation.

I have the window sticker from the dealer where he checked the big "Warranty" box instead of the "as is" box. The $3,900 warranty was a major selling point for this car and now it seems it's worthless - and was never worth anything. I feel he shouldn't be able to advertise and sell a car like this with no repercussions.

I have emailed the dealer asking him to make good on this by purchasing a new warranty for me, but I'm not holding my breath. Any suggestions on what to do with this guy? I'm considering buying my own warranty and suing him for the price of it. I realize that the warranty might not have been worth much, but I hate the idea that I bought a car that was suppose to include this, but doesn't.

Should I let it go? Buy a new one? Ask him for half? Sue for it?

 

Holy crap I think I have that one too. But I did buy it, so no transfer ordeal.

 

Not really the dealer's fault though. I'm no lawyer, but I highly doubt you'll get anything suing the dealer.

Most after market warranties are held by Risk Retention Groups (RRG) which is just a fancy name for a group of people with some money that got together.

This is the majority of the extended warranty companies you access through the internet. Those insurers or reinsurers are only backing the people in business, so if they go out of business they have their money, the policy holders on the other end are not protected. They aren't federally regulated.

 

I'd agree with you if the warranty company went away the day after I bought the car, but he was selling a car with a warranty and that wasn't true. It never had a warranty and he advertised the car falsely. He also made claims about the car he was selling that weren't true and using the non-existent warranty as selling point.

 

I had the same thing happen on my 996. I disputed with my credit card company and was able to get a refund. Don't know if this will help.

Aloha

Byron

 

Bummer - that sucks man. Did he put anything in writing? I think that would help greatly. I had a similar disagreement in the past where because the dealer didn't put it in writing, it was my word against his and I got screwed.

 

That's true - though I donno if he would have bought the car from the dealer with a credit card. Hmmm... is that why you can't pay for the full amount of your car on your credit card?

 

Yes, I have the original ad that was on AutoTrader.com which included “…features an Ultimate Extended Bumper to Bumper Warranty that is good for another 2 years or 60K miles!”, but more importantly, I have the window sticker that was on the car where he checked the WARRANTY box and wrote in the car's VIN and "Aftermarket warranty applies". I also have the now worthless warranty paperwork for the policy for the car with the VIN on it.

I don't think there's any doubt he represented that the car had a warranty, and now doesn't.

I have a pretty high limit on my visa, but no the turbo wouldn't fit I would have used it though - would have been killer for airline miles.

 

That's what I was thinking

 

I have recently dealt with TWO extended warranty companies that just folded under. The customers of those companies are, unfortunately, left high and dry.

 

Normally, I would think you would be out of luck? But since you bought the car with a warranty and that was one of the selling points, and you bought it at a dealer I think that the dealer is reponsible all the way! The dealer can't just say oh well! I would tell the dealer look I called to register the warranty and the company is out of business, so I either need another warranty of equal coverage or I need a refund on the car or a refund on the warranty. Its a slam dunk in a court of law so I don't think you really have much of a problem as long as you get on it immediately and don't wait and wait for the dealer to do something. If they stroke you around for a couple of days tell them your attorney advised you if something isn't in place within 10 days you will be forced to take legal action! It probably won't get to that point, but just in case.

 

Sounds like you did about as much as feasible. You got it in writing that there was a third-party warranty. Warranty company flop probably out of dealer's control. If the dealer is sympathetic or feels reputation at stake, they might sell you a new warranty at cost or less than cost, which would be lot less than the typical price of a warranty. Good luck. I am going to check on my warranty company now.

 

No offense Superchicken but if all customers were as laid back as you Dealers would sell blank pieces of paper! The Dealer sold the warranty to you, the company out of business sold the warranty to the Dealer, the Dealer acted as an agent or middle man and made a profit, and they are liable! If they cannot deliver the product as promised they are liable for all cost and incumberances associated with such product. End of story!

I would not negotiate anything you already paid for the warranty as it was included in the price of the car, I wouldn't agree to pay anything, why would you?

 

I'm no lawyer so I honestly don't know what can be done. But it looks like from people with problems with their Porsche warranty after taking their car on a track that if they want to be a dick about it, they can.

 

That may hold some water for a car at a race track with a warranty issue, but your talking about buying the car , driving home, going to bed then waking up in the morning to register your car and there is no place to register? Your talking 24 hrs, total BS!