Major thanks for Rhonda and Mark at FVD
Thread Starter
|
Former Vendor
Joined: Aug 2005
Posts: 2,888
From: New Jersey
Rep Power: 0
Major thanks for Rhonda and Mark at FVD
I got to say they are first class!
In today's time I believe customer service is a lost art.
I ordered a steering wheel from Rhonda and delivery was 8-9 weeks and I got it way before the eta. Great surprise!
When I needed tech support on a Sat, Mark called me back and left several messages. (Airbag wires) then after some phone tag we finally caught up with each other. Mark was available at 9pm on Monday to answer any of my questions. That was a shock.
Anyway enough babbling I'm here to just say thumbs up to FVD!
In today's time I believe customer service is a lost art.
I ordered a steering wheel from Rhonda and delivery was 8-9 weeks and I got it way before the eta. Great surprise!
When I needed tech support on a Sat, Mark called me back and left several messages. (Airbag wires) then after some phone tag we finally caught up with each other. Mark was available at 9pm on Monday to answer any of my questions. That was a shock.
Anyway enough babbling I'm here to just say thumbs up to FVD!
+1 I also bought a steering wheel from Rhonda amongst other items and she represents customer service at its best.
Phil- Alan told me you had been discharged...hope your feeling better. You gotta come out and have some fun with us on the runs now. Hope to see you soon.
Phil- Alan told me you had been discharged...hope your feeling better. You gotta come out and have some fun with us on the runs now. Hope to see you soon.
Thread Starter
|
Former Vendor
Joined: Aug 2005
Posts: 2,888
From: New Jersey
Rep Power: 0
yeah I'm about 70% there ....for some reason they said no driving till they fix me up completely.
2 weeks in the hospital is just not fun....
anyway yes we should get some steaks and hang soon.
2 weeks in the hospital is just not fun....
anyway yes we should get some steaks and hang soon.
Rhonda is great.. I dealt with her many times...
__________________
2001 996TT 3.6L and stock ECU
9.66 seconds @ 147.76 mph 1/4 mile click to view
160 mph @ 9.77 seconds in 1/4 mile click to view
50% OFF ON PORSCHE ECU TUNING BLACK FRIDAY SPECIAL
2001 996TT 3.6L and stock ECU
9.66 seconds @ 147.76 mph 1/4 mile click to view
160 mph @ 9.77 seconds in 1/4 mile click to view
50% OFF ON PORSCHE ECU TUNING BLACK FRIDAY SPECIAL
Thread
Thread Starter
Forum
Replies
Last Post
Bmw M3 Guy
Automobiles For Sale
2
Feb 21, 2018 09:29 AM
Pbread
Automobiles For Sale
1
Jul 23, 2016 08:00 PM
sdg1871
991 Turbo
267
Dec 24, 2015 12:22 PM
gadgetman
Automotive Parts & Accessories For Sale/Wanted
1
Sep 10, 2015 11:33 AM
