996 Turbo / GT2 Turbo discussion on previous model 2000-2005 Porsche 911 Twin Turbo and 911 GT2.

My Repair Experiance with Stuttgart Performance

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Old Mar 26, 2009 | 04:59 PM
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My Repair Experiance with Stuttgart Performance

For the last few weeks it was getting tougher and tougher to shift. At first I though it was a clutch but after a little more digging I decided it was the accumulator. I decided to take tha car over to Stuttgart Performance in Costa Mesa. I had never worked with them before but I saw them on the board so I thought I would give them a try.
From my first minute dealing with Mike and the rest of the guys I couldn't have been happier. First of all I broke down a few blocks from their shop. They happily grabbed the shops guys and a friend with a tow and loaded me up and got me to the shop safe and sound(didnt charge me). Once they got the car apart we found that I needed a pump and resevior in addition to the accumulator...after getting that in place...we found that the slave needed to be done as well...that was done and the car is now ready to go. A few other points... Mike kept in touch with me by email with regular updates...in addition I had a extended warrenty company that Mike had to deal with in order to get my repairs covered...he did that as well. He never tried to over sell me on anything extra and was always very professional. He did make a few recomendations in regard to setup that I will be doing in the near future. In addition to the free tow Mike fixed a broken battery box at no charge as well...thanks guys..
Keep in mind I am the GM of a Toyota dealership...so I oversee a large shop myself and understand good service. Anyone in the OC/Long Beach/LA area who needs a good shop won't go wrong with the guys at Stuttgart. I'm very happy....
JB
 

Last edited by JohnnyBeatles; Mar 26, 2009 at 05:03 PM.
Old Mar 26, 2009 | 05:19 PM
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Nice story and for sure... They're really, really good guys (mike, greg, bryan, geoff and of course Anthony!) and just treat people the right way. Glad it worked out!
 
Old Mar 26, 2009 | 06:30 PM
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Good report! Always glad to hear positive things!
 
Old Mar 26, 2009 | 07:01 PM
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Thumbs up

Yes I agree!! They have a great team and the shop is awesome!! I needed a set turbo flanges, I went up there and they made them for me right on the spot on a Saturday morning!!
 
Old Mar 26, 2009 | 07:23 PM
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I have my car going in on Monday for a few little things. I really enjoyed the tour of the shop.
 
Old Mar 26, 2009 | 10:34 PM
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I think it's great that people post about great service experiences. I just did the same re TCDesignFab that did a cornerbalance/alignment for me today. Also, Sharkwerks has been great to work with. They did a GIAC flash for me a couple years ago, but when their relationship w/ GIAC ended and I had a problem, Alex and James stepped up and took care of me. The only thing better than our great cars are the good people who do the right thing in a pinch.
 
Old Mar 26, 2009 | 11:18 PM
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Glad to hear you got it fixed. I've heard very positive things about them too. Cheers
 
Old Mar 27, 2009 | 06:01 PM
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Thanks fellas...

Thanks for the compliments guys, we really appreciate the feedback. Merlin, we will see you Monday Morning. Have a great weekend everyone.

Mike & Team Stuttgart Performance | RSS


Originally Posted by Merlin
I have my car going in on Monday for a few little things. I really enjoyed the tour of the shop.
 
Old Mar 27, 2009 | 07:06 PM
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I will try them in the future no doubt..
 
Old Mar 27, 2009 | 07:31 PM
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Thumbs up

Always nice to find great service out of a repair shop. Makes a bad situation (doling out $$$) a little easier to swallow.
 
Old Mar 27, 2009 | 08:16 PM
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That is very good customer sevice my complimets to Stuttgart Performance
 
Old Mar 29, 2009 | 05:28 PM
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I have mine going in next week. Mike seems real cool. I will let you know how it goes.
 
Old Mar 30, 2009 | 05:39 PM
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PM'ed you!

Check you PM's.


Originally Posted by 996wings
That is very good customer sevice my complimets to Stuttgart Performance
 
Old Mar 30, 2009 | 05:53 PM
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Hey Mike, Thanks again for the work, and great service!

It's great to have a shop like this a block from your house.
 
Old Mar 30, 2009 | 06:38 PM
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Merlin, you and 911GT700 beat me to the punch. Because of you two Mike can't take me until Thursday. I guess if you snooze you lose.
 


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