Ard, you better take a look..there might be one circling your house right now, although I prefer our Carrara White helo...I see your point and yes, when there is a safety issue or a chance that other members might be harmed there will be action taken, immediately...now, when you start talking about vendors with money keeping things quiet you lose me...as long as a member in a member/vendor dispute is made whole and that vendor steps up and quickly takes care of the matter what do you care? Like I said these are nearly always just communication problems or misunderstandings. Is it that you want the vendor exposed in any event because there was an issue even if the issue was not serious and was quickly resolved in the members favor? By the way, if there are repeated problems with a vendor, even if they are resolved privately as you suggest, there will be a question as to them remaining as a sponsor on the board...I don't see it as a problem but you are absolutely entitled to your opinion..thanks for your thoughts

 

One thing I found interesting in this thread is the ideas folks had of what it would take to "make it right". I find the concept that either WD or MrDeazy could make it right just by making Dan whole incomplete. Joe did, to some degree, admit culpability and WD, perhaps on advice of counsel, did not. For me, to make this right includes a root cause analysis of why this happened and disclosure of how the issue will be addressed in future, e.g. a new, inexperienced employee at WD made an error that somehow got passed QA and here is what we have done to rectify the issue. Without that, I cannot imagine doing business with either of the offending parties.

 

I've followed this thread with great interest, but have avoided wading into it -- mainly because almost everything that could be said, has been said. In the end, I'm a little surprised that there wasn't a deal worked out, given how close the parties seemed to be (especially on the money side of it -- which is often the hardest to close on).

For me, the one big thing that wasn't closed on is whether WD now agrees that the wheels should not have been repaired and introduced back into circulation (after the first breakage, or second breakage). If WD doesn't agree with this, I also have not seen their argument as to why they believed it was OK to fix the wheels (I know that everyone here, including other wheel experts, have stated that it's never OK). Without passing judgement on my part, it seems that WD has been completely silent on this question.

On trying to settle, I do find it somewhat odd to request that a member be banned for bringing issues out into the open as a condition of settling the dispute. There are certainly agreements that can be reached, before something is brought out into the open, about confidentiality and non disclosure. Terms of settlements often include this kind of provision. But to try and punish someone (or send a warning to others) for bringing things out into the open after the fact just doesn't make sense. Especially if it's likely that a settlement wouldn't have been reached at all had the issue not become a public issue.

On the punitive damages point, I don't believe there's really much chance of that in small claims court (I'm not sure they even consider that). I do feel for Don since he's clearly the victim here -- but legally his issues are probably more with the seller than with WD. On the other hand, if this were hazardous waste (now there's an idea! ), you could trace the responsibility all the way back to the originator.

P.S. Is there a way to subscribe to a thread without posting in it?

 

at the top of the thread you will see "thread tools" in the menu bar...one of the pull downs is "Subscribe to this thread"...if you have posted in the thread it will say "unsubscribe from this thread"

 

I registered after reading this thread..
Given that MrDeetz admitted to, at the very least, misrepresenting the extent of the issues with these wheels before the sale....
Given that WD, in performing a repair that was, at best, shoddy and ill advised....and further, initially offered to extend warranty, and later a partial refund.....

It seems both parties have publicly admitted shared culpability.

Now heres my two cents, ala jeopardy, in the form of a question.....

When WD offered a 2/3 refund of his $2100 2nd party purchase......

Where was MrDeetz's mind in not offering to at the least make payments on $700 the remaining 1/3 refund to the Buyer? Since his "poverty defense" is meaningless to his culpability in this matter....

It would seem that this overly complicated and yet unresolved matter could have been solved that easily.

 

100% agree.

But here is the question:

What is Wheel Dynamics new name?

 

CORRECT!!!! I strongly believe they will change their Name!!!

 

Just so everyone is on the same page, and all the details are out there, DO NOT BUY from Wheel Dynamics, Fast Forward Wheels, from the phone number

 

Big plus 1! I stay far away from buying used wheels, when I do I make sure I state "were there any repairs made to the wheels?" and even then the paid price needs to so that if I got beat I can just scrap them and move on.

All to many times people try to recoup money on something that they should have thrown away.

 

whatever their new name might be they will not be on this board as long as I'm around...I would strongly recommend asking about any repairs when buying used wheels as suggested above...and go one step further...inquire as to the extent of the repairs if there have been any since no one could have know the condition of the problem wheels by reading Eli's ad or Joe's ad

 

Reading through the thread, this wheel should have been dumped a long time ago before Joe or Eli were even able to get their hands on it...

 

Easy to change the company's name ........ a lot harder to change your own name.

 

I can understand a vendor wanting a forum to punish somebody that bashes their company over simple misunderstandings.
"_______ SUCKS! DON'T EVER USE THEM!" type threads are unfortunately rather common over simple communication issues on $75 parts.
But there is a big difference between a simple money/shipping issue, and a major safety issue like this thread topic.

And back to the original issue with the wheels- before Wheel Dynamics/Fast Forward Wheels got them: Could the guy that had the wheels when they cracked have taken them to the wheel manufacturer? Cracked spokes in normal use with high dollar wheels to me says something went wrong either with the original manufacturer or some later preparation. Would Kinesis possibly inspect the wheels and then replace them for free (or a big discount) if they decided it was a manufacturing defect?

My other question has to do with the original repair. The wheel spokes don't line up in the picture, which makes me wonder if the wheel spokes had to be heated soft just to try and straighten them out for the weld. And that might explain why they failed so quickly after repair.

 

Absolutely the right thing to do. It preserves the integrity of the forum and substantiates the trust between members, while simultaneously increasing the confidence level in dealing with vendors. I'm impressed. Well Done!!!!

 

Wow!!!! My father always told me, it takes a lifetime to gain respect and only one night to lose it. This is definitely the case for WD. One rule always applies, "customer is always right." Whether you like it or not. Instead of making it right with a couple thousands of dollars, they chose this path instead. What a shame. Do they not realized there are hundreds of wheel companies out there. One bad thread could cost them their business.