My HRE 841s are begining to fade to a purple color. The crappy anodized black finish that HRE uses has zero durability and I have found it is a common problem with their anodizing process.

Anyhoo ... I called Peter to ***** about it and he jumped on it right away. He got HRE to cover the problem under warranty and I am now going to have them Powder Coated Black. The problem is, I have to take the wheels off and send them to HRE. I'll wait until the Viper gets back and do it then.

DON"T GET AN ANODIZED FINISH FROM HRE ...

I just wanted to say thanks to Peter for standing behind his client and getting this fixed for me.

THANKS PETER!!!

 

Bill.....no need for all the hoopla....just doing my job. We always stand behind the client, most of the people who have ever done business with me know that.

but thanks anyways for the unsolicited post

On a side note, there actually is no warranty on HRE anodizing.

 

Just so you know, that is the nature of black anodized. When I inquired about doing my Kinesis wheels in black anodized, they warned me about the purple/green color they will turn over time. I don't think it's hre's fault...it's just the nature of black anodization...fyi

 

Big thumbs up to Peter...I've known him since he started the biz and there's no doubt that he takes care of people. Great customer service and product!

 

I couldn't speak anymore highly of your business dealings. It was a pleasure doing business with you (much like the original poster said).

 

That is one bad thing, having to send your wheels back. Oh well guess that is the price we pay for having great wheels!!

Lou

 

Just curious, what kind of product did you wash them w/?

 

Powdercoating is the only way to go.

 

Regular ol' soap and water and the car is always garaged unless I am driving it.

 

it's awesome to know that some business are still standing behind their work and products. so often is the other way around and we are almost used to it. big thumbs up for Peter....

 

another 841R owner
542Rs used to be the norm here on 6speed...I guess now its the 841Rs
Any before & after pics?

 

Way to go Peter, this is the stuff that garners new customers! When I am in the market for some new wheels I will give you a call!

 

Nice to see a high profile vendor like Wheel Experts standing behind the lines they carry like that. Class Act Peter!

 

I also had black anodized on my 847Rs and the dealer ****ed them all up using some abrassive cleaner. I wasn't aware that they would turn purple over time. Good thing I sold them I guess.

Awesome to hear that Peter got your back. There's no one better to buy wheels from than him

 

Hmmm... This makes what, my 5th set of HRE's from you Peter?

That's all I have to say. Peter gets ALL my wheel business.