Problem with Rusnak Porsche
#152
[quote=997SFighter;1667811]Mass i didnt even realize the extent that your verbal aggression goes. Man in each one of these threads you get into some verbal conflict and throw your little 4 year old niece line. I love the fact you live in So. Cal i cant wait to see you at CC, I wonder if you'll be as rude in person. Do you just come on this site to get aggression out? Buy a dog and kick him!! I hate reading your ignorant post and just thought you should contribute in a more positive way
Get a dog and kick it? How about you develop a thicker skin instead. I think this thread has about outlived it's usefulness. Gerry
Get a dog and kick it? How about you develop a thicker skin instead. I think this thread has about outlived it's usefulness. Gerry
Last edited by Gpjli; 02-09-2008 at 07:37 AM.
#153
Haha yes sir he loves getting his 4 yr old niece involved...
#154
So I spoke to Rick and he said he would do whatever it takes to make things right even if it means the bumper needs to be replaced, he’ll see that it’s done correctly and that the job is guaranteed.
So I dropped the car off Saturday morning and should get it back hopefully early in the week. I’ll keep everyone updated as to what type of a job is done.
On a side note, golf ball hit my taillight since I live across the street from a gold course. Where is the best place to purchase the right side tail light?
So I dropped the car off Saturday morning and should get it back hopefully early in the week. I’ll keep everyone updated as to what type of a job is done.
On a side note, golf ball hit my taillight since I live across the street from a gold course. Where is the best place to purchase the right side tail light?
#155
3be for future needs go to Beverly hills Porsche.. honestly top notch there.. I CANT STAND RUSNAK.. and if Rick would like to know why he can PM me.. but the 3 porsches i own now were all bought in the last 3 months and not one from rusnak..they would have to convince the HELL OUT OF ME.. to even think of buying even a benz from them
#156
Wow, this thread should be required reading for business school students on how NOT to run a business.
Dozens of really pissed off people, tens of thousands of dollars of lost sales ... over what, $500? Incredible.
Dozens of really pissed off people, tens of thousands of dollars of lost sales ... over what, $500? Incredible.
#158
So I spoke to Rick and he said he would do whatever it takes to make things right even if it means the bumper needs to be replaced, he’ll see that it’s done correctly and that the job is guaranteed.
So I dropped the car off Saturday morning and should get it back hopefully early in the week. I’ll keep everyone updated as to what type of a job is done.
On a side note, golf ball hit my taillight since I live across the street from a gold course. Where is the best place to purchase the right side tail light?
So I dropped the car off Saturday morning and should get it back hopefully early in the week. I’ll keep everyone updated as to what type of a job is done.
On a side note, golf ball hit my taillight since I live across the street from a gold course. Where is the best place to purchase the right side tail light?
If I were to give Rick at Rusnak any advise it would be when you have a disgruntle customer before you offer to spend company money to try to please them find out first if they will be 100% satisfied. If not, keep your money and tell the customer to pound sand and take his business elsewhere.
#159
Your car is currently at an authorized Porsche dealer having work done on the front bumper and you are in need of a rear tail light and you ask where the best place is to get a new tail light? What, are you afraid Rusnak might actually make a little profit off you? I will grant that Rusnak made some mistakes in handling your situation but I’m starting to see between the lines what kind of a customer you are.
If I were to give Rick at Rusnak any advise it would be when you have a disgruntle customer before you offer to spend company money to try to please them find out first if they will be 100% satisfied. If not, keep your money and tell the customer to pound sand and take his business elsewhere.
If I were to give Rick at Rusnak any advise it would be when you have a disgruntle customer before you offer to spend company money to try to please them find out first if they will be 100% satisfied. If not, keep your money and tell the customer to pound sand and take his business elsewhere.
#160
Your car is currently at an authorized Porsche dealer having work done on the front bumper and you are in need of a rear tail light and you ask where the best place is to get a new tail light? What, are you afraid Rusnak might actually make a little profit off you? I will grant that Rusnak made some mistakes in handling your situation but I’m starting to see between the lines what kind of a customer you are.
If I were to give Rick at Rusnak any advise it would be when you have a disgruntle customer before you offer to spend company money to try to please them find out first if they will be 100% satisfied. If not, keep your money and tell the customer to pound sand and take his business elsewhere.
If I were to give Rick at Rusnak any advise it would be when you have a disgruntle customer before you offer to spend company money to try to please them find out first if they will be 100% satisfied. If not, keep your money and tell the customer to pound sand and take his business elsewhere.
#161
http://e-partssales.com/Merchant2/me...Code=997lights
Another place is Sunset Imports in Oregon. I found their price very competitive as well.
#162
Glad to hear things are working out! As far as your taillights goes, here's one from a board sponsor:
http://e-partssales.com/Merchant2/me...Code=997lights
Another place is Sunset Imports in Oregon. I found their price very competitive as well.
http://e-partssales.com/Merchant2/me...Code=997lights
Another place is Sunset Imports in Oregon. I found their price very competitive as well.
#163
You might also want to try Suncoast Porsche in Florida as they have some good prices on OEM parts. http://e-partssales.com/Merchant2/me...ode=997carrera
Good luck with your bumper repair at Rusnak, I hope they can fix it to your total satisfaction.
#165
Final Update: So I picked up my car from Rusnak today and it looks like they did a very good job. I think they realized where they made their mistake and did whatever it took to make up for it, so I would like to thank Rusnak for living up to their word. So I’m going to go ahead and give them another try. A matter of fact as I was picking up the car a friend of mine was buying a Porsche from Rusnak after telling them to give the deal a try.