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After PPI dealer offers more than what was agreed with seller. Advice needed

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Old Apr 8, 2008 | 12:43 PM
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I highly doubt the letter would do much if anything.
 
Old Apr 8, 2008 | 01:01 PM
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Just walk away from the deal. There are many more cars out there at the time.
 
Old Apr 8, 2008 | 03:01 PM
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I would walk away just based on principal.
When I do a PPI, it's contingent on the sale/agreement.
And if there was already an agreement in place, he would have to honor it.
yeah surprised to see the guy do this for 300$. that blows.

:-(
 
Old Apr 8, 2008 | 04:53 PM
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This is incredible and I completely empathize with your frustration and disappointment .

1) That dealership was completely out of line to make an offer on that car . Let them buy it , and it's up to you if you care to disclose it here as they would lose business .

2) Go out and buy a new car . Low 70's is close enough to a new car . You can call several dealerships in your area looking at the Porsche directory and ask about the prices .

3) As for the seller and his bizarre payment procedures --he's not your problem anymore . Be glad.

Yanno - I almost think they did you a favor . They deserve each other and you deserve a new car as well as a pleasant buying experience.
 
Old Apr 8, 2008 | 08:03 PM
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Your better off. Walk away knowing this guy was a tool bag, and you did everything right on your end. And if your lucky enough to see him at a traffic light,put the dumbest Kool Aid grin on your face,politely wave, then slowly extend your middle finger as he's watching you. Ahh the memories...
 
Old Apr 8, 2008 | 08:23 PM
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Write your letter to PCNA, I don't think much will come of it but it is important to "take a stand" on these issues. In my books a deal is a deal after you shake hands you conclude a deal (unless there are extreme circumstances) and the dealer acted in extreme bad faith.

Send a copy of the letter to the Top guy at the dealership and tell that you would not consider doing any business with them in future. You may be able to score a goodwill gesture from the dealer if you get a P-Car from another source.

Overall a really bad day for honest folks!
 
Old Apr 8, 2008 | 08:43 PM
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This is so outrageously unethical that it would be doubtful

that either the dealership's General Manager and/or the ownership is aware of it. Most likely it's a salesman and/or the Used Car manager that structured this deal. It should sour the owner's stomach when/if he learns of the $300 deal.

He will also realize that two people now know something dark about his business: you and the seller.

Suggest you do two things:

1) Write him a letter, mark it CONFIDENTIAL, send it by Fedex with signature required. Be professional, be accurate, take your time over several drafts. Even get some help from a good writer (too bad William F. Buckley just died, he'd LOVE this!). Simply let him know that you were disappointed to lose the car AND disappointed in his dealership that they would do such an unprofessional transaction.

Now...it's possible that he may not be happy with his people. Don't be surprised if he or the GM immediately offers you the car for your original price. Or at his price (+$300) but throws in some toys or, better yet, Porsche Certified Pre-Owned in order to make it right. (I think that's what Judge Judy would make him do).


But if he doesn't ... let's say you therefore discover that he encourages such behavior at his business and you don't even ever hear back from him. Then do this:

2). Sometime in the next 1 to 5 years you are going to buy a brand new or almost new 911 from someone else. Upon that purchase, send another Fedex envelope with a copy of your original letter, a copy of your new invoice and a note thanking him for making his showroom available to you to view options & colors but that you found his dealership's past behavior didn't warrant actually buying & servicing the car there.

________________

Revenge, to be done right, requires patience.



PS. In this case, you still won't hear from him. But you will have learned to be satisfied that you controlled the process this time.
 
Old Apr 8, 2008 | 08:45 PM
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Thx for the support

Thanks for your thoughts and support, guys. What can I say, this entire experience has left me a bit...flat and emotionally bankrupt. In one swing the seller/dealer combo took the air out of my balloon, that as of right now I seriously don't have the emotional energy to look at another Porsche add for a while... Time is the curer of all things, and I am sure my strong passion and affinity for these fine cars will lead me back the right path

You are right, I realized it too that I am the victor out of this whole occurence. Neither the seller nor the $tealer deserves my time, they do in fact deserve each other. I believe that what comes around goes around, and people get what they deserve. So hopefully that means a better deal awaits me. At this stage I may just wait out the new '09 facelift/update, or add to the budget over the course of a year and consider either the GT3 or the venerable TT.

As far as the letter to Porsche NA, I will go ahead with it. Partly to vent my frustration, but also to share what I think is a very unethical act by a dealer that prides himself on the reputation of being one of the top-25 Premier dealers in the country. I will disclose his identity to the boards even though I generally prefer to stay silent when I don't have anything good to say, but in this case people ought to know what type of outfit they are dealing with. However first I will let the Corporate Office respond and give them a chance to express their position. I too doubt they will do anything material (although a promise to buy a new car at below invoice may sooth the pain ) but at least I will have documented a very unfair and unethical behavior and will 'take a stand' as suggested above. Who knows, maybe it is not the first black dot on the dealer's CV and they will close scrutinize his ratings next year...

I'll let you guys know what I hear as a response from Porsche NA. May take a bit as they require I send in a formal (pyshical) letter, which I will do promptly.
 
Old Apr 8, 2008 | 09:01 PM
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TT Carrera --You raise some valid points yet I speculate that even if the General manager offered him that car he would still be left with a sour taste emotionally .

Dr Ferdinand -- I would not write the letter to PCNA only because it was a dealership issue of that specific dealership and there may come a time somewhere in your porsche ownership where I feel it would be best to save PCNA for when you really need them .

I honestly think they did you a favor . You basically divorced the seller, the car , and the dealership -- like a "hat trick" all in obe day.

Some view an experience like this as a set back but I think its more of a growth spurt . There are many other Porsches out there and decent folks who own or sell them . The ones you found were NOT the right ones for you . I hope that the healing time leads to to something better and I think you will be glad in the long run.

Good Luck.
 
Old Apr 8, 2008 | 09:20 PM
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If it doesn't feel right, just walk away.
 
Old Apr 8, 2008 | 10:10 PM
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I am absolutely sure that a better car and a better buying experience will come your way. Forget about trying to "educate" the dealer, Porsche management, or continuing to complain about this. You are wasting your time and will get no satisfaction, guaranteed. You've learned what you needed to about the business of buying a car. Maybe you will get a written contract in the future, maybe you will work with a more ethical seller, maybe you will avoid the dealer that exploited you...now apply it in a positive way with a positive attitude. Being happy (driving your new Porsche!) is your best revenge.
 
Old Apr 8, 2008 | 10:32 PM
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This is definitely an unfortunate situation, but in the sellers defense, it was probably more about ease of transaction (the $300 was just a bonus). As for the dealer...well that is what they do, turn cars for profit. If you are still bothered by this in a couple of days, go to www.dealerrater.com. Also, what is the name & city of this "service center"?
 
Old Apr 8, 2008 | 10:54 PM
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Don't give away any more of your time or effort towards this person or the dealership. Just let it go, lesson learned, walk away and stop.
 
Old Apr 9, 2008 | 12:51 AM
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Walk away from the seller. If he isn't treating you fair and is just too big of a hassle, i would not trust the car or the person. and... i got a feeling he will come running back after you do
 
Old Apr 9, 2008 | 05:01 AM
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Caveat Emptor
 


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