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intermediate shaft failure

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Old Jun 4, 2010 | 11:19 AM
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Originally Posted by adias
I doubt the percentages are that high. Cars manufactured after June 2006 have a different intermediate shaft support design and are supposed to hold fine.

Except for the 06 997 that was in the dealer waiting for a new engine while mine was in there getting its new engine.


I think after 05 you have less of a chance for a problem but there still exists a chance.

I don't think the % is as high as some make it out to be.


My 05 boxster with 50K miles has been perfect.
 

Last edited by buck986; Jun 4, 2010 at 11:24 AM.
Old Jun 4, 2010 | 11:35 AM
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Do third party warranty's (e.g. EZ Care, Fidelity, etc) cover this?
 
Old Jun 4, 2010 | 12:41 PM
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Originally Posted by thebland
Do third party warranty's (e.g. EZ Care, Fidelity, etc) cover this?

Like most warranties I'd say its hit or miss.
 
Old Jul 31, 2010 | 10:09 AM
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nachv

I also live in the UK and my 2002 996 C4 engine went kaput last week and my dealer has quoted IMS failure as the reason. Unlike your case, Porsche GB are refusing to contribute to the cost of the repair.

The mileage on my car is (was) only 4,000 more than yours and the car has always been serviced in accordance with the guidelines. The email I got back from their "customer services" desk sounded like it was my fault for owning a 7 yr old car and that I should have expected this catastrophic failure !!!

Did you have any kind of warranty in place or did Porsche GB contribute on a "goodwill" basis ?

Kev
 
Old Jul 31, 2010 | 07:03 PM
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Originally Posted by kevglover
nachv

I also live in the UK and my 2002 996 C4 engine went kaput last week and my dealer has quoted IMS failure as the reason. Unlike your case, Porsche GB are refusing to contribute to the cost of the repair.

The mileage on my car is (was) only 4,000 more than yours and the car has always been serviced in accordance with the guidelines. The email I got back from their "customer services" desk sounded like it was my fault for owning a 7 yr old car and that I should have expected this catastrophic failure !!!

Did you have any kind of warranty in place or did Porsche GB contribute on a "goodwill" basis ?

Kev
At the very least you should be able to get a new engine through the Porsche exchange program. In essence you should just have to pay for the install and a little premium on the re-worked engine. Your looking at a 8-10K repair here. But thats better than the 20K it could normally take.

Jason
 
Old Jul 31, 2010 | 07:06 PM
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Originally Posted by buckwheat986
Except for the 06 997 that was in the dealer waiting for a new engine while mine was in there getting its new engine.


I think after 05 you have less of a chance for a problem but there still exists a chance.

I don't think the % is as high as some make it out to be.


My 05 boxster with 50K miles has been perfect.
Buck speaks the truth. 06 and up 997's did have an upgraded IMS bearing (a beefier single row version) but the chance for bearing failure and thus IMS failure still exists. However, I have never heard of an 06 and up IMS bearing failure. This is the first I have heard that its actually happened.

Jason
 
Old Dec 10, 2012 | 10:08 PM
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Originally Posted by kevglover
nachv

I also live in the UK and my 2002 996 C4 engine went kaput last week and my dealer has quoted IMS failure as the reason. Unlike your case, Porsche GB are refusing to contribute to the cost of the repair.

The mileage on my car is (was) only 4,000 more than yours and the car has always been serviced in accordance with the guidelines. The email I got back from their "customer services" desk sounded like it was my fault for owning a 7 yr old car and that I should have expected this catastrophic failure !!!

Did you have any kind of warranty in place or did Porsche GB contribute on a "goodwill" basis ?

Kev
i have also got a 996 and i just got a letter from porsche japan saying that the intermediate shaft could fail and to bring it in for inspection. if it needs to be repaired it will be done for free. my local mechanic is bringing it there for me at this time.

i don't use the dealer for service because it is out of the way (and frankly i don't like their attitude). however, i have visited the dealer to get some programming done that my local shop couldn't do, so my name and address were on file with them. it might be worthwhile to visit your local dealer and ask if they have a bulletin on the intermediate shaft.
 
Old Dec 11, 2012 | 01:37 PM
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Just another data point. 2005 C2S with the smaller IMS. Failed 3 weeks ago @ 10k miles. I was just sitting at a stoplight when the engine died. (see https://www.6speedonline.com/forums/...s-failure.html for more info).

CNA national (aftermarket warranty I had purchased about 4 weeks prior) picked up the tab at 0 cost to me. Result? New engine in a 2005 c2s with 10k miles on the body. Basically a new car!

The most scary thing about the IMS failure is that there is little to no warning when it might give up. During my 15 minute drive prior to the IMS giving out, the engine performed like usual. From my understanding, its a rare problem (hence no recall), but my car is proof that it can happen.
 

Last edited by Jophiel; Dec 11, 2012 at 01:40 PM.
Old Dec 11, 2012 | 01:48 PM
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Originally Posted by kevglover
nachv

I also live in the UK and my 2002 996 C4 engine went kaput last week and my dealer has quoted IMS failure as the reason. Unlike your case, Porsche GB are refusing to contribute to the cost of the repair.

The mileage on my car is (was) only 4,000 more than yours and the car has always been serviced in accordance with the guidelines. The email I got back from their "customer services" desk sounded like it was my fault for owning a 7 yr old car and that I should have expected this catastrophic failure !!!

Did you have any kind of warranty in place or did Porsche GB contribute on a "goodwill" basis ?

Kev
Why would they cover a 10 year old car??
 
Old Dec 11, 2012 | 01:52 PM
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Sheez....that's a 2 yr old post....his car has not needed an oil change yet!! Lol
 
Old Dec 11, 2012 | 03:11 PM
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Originally Posted by kevglover
nachv

I also live in the UK and my 2002 996 C4 engine went kaput last week and my dealer has quoted IMS failure as the reason. Unlike your case, Porsche GB are refusing to contribute to the cost of the repair.

The mileage on my car is (was) only 4,000 more than yours and the car has always been serviced in accordance with the guidelines. The email I got back from their "customer services" desk sounded like it was my fault for owning a 7 yr old car and that I should have expected this catastrophic failure !!!

Did you have any kind of warranty in place or did Porsche GB contribute on a "goodwill" basis ?

Kev
I used to own a Triumph motorcycle and hang out on a great Triumph site. More than just a few times, an issue would be posted by someone where a Triumph dealer in the US through Triumph USA would agree with little push back to correct the problem under existing warranty. More often than not, some
poor wretch in the UK would add a post to the thread that they had the same issue while (whilst...) their own bike was under warranty, but the English dealer would not help them receive warranty relief or would simply refuse warranty coverage outright.

Based on your comments and my experience on the Triumph forum, I'd have to say dealers of any product in the UK in general and on average appear to be simply a bunch of no-help giving pinch pockets to their customers. Due to this observation as well as the thousands of traffic cameras in your country, the warm assed beer, the crappy weather, horrible dental care, and the dreaded MOT requirements, I've stricken "Merry olde England" from my list of places I'd ever want to live.

I do like the accent of a beautiful English woman, though.

Oh, and Jaffa Cakes. I do love me some Jaffa Cakes...

 

Last edited by JB in AR; Dec 11, 2012 at 08:53 PM.
Old Dec 12, 2012 | 08:32 AM
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Mine had the rattling nose at idle and the dealer is now replacing the flywheel that was coming apart. No IMS issues for my 06 so far
 
Old Dec 14, 2012 | 06:45 PM
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Originally Posted by thebland
Do third party warranty's (e.g. EZ Care, Fidelity, etc) cover this?
I would ask to see if it's covered......my aftermarket warranty said it was covered.......Lets see, not that i'm expecting or want an IMS failure......
 
Old Dec 14, 2012 | 06:48 PM
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Originally Posted by gregd
i have also got a 996 and i just got a letter from porsche japan saying that the intermediate shaft could fail and to bring it in for inspection. if it needs to be repaired it will be done for free. my local mechanic is bringing it there for me at this time.

i don't use the dealer for service because it is out of the way (and frankly i don't like their attitude). however, i have visited the dealer to get some programming done that my local shop couldn't do, so my name and address were on file with them. it might be worthwhile to visit your local dealer and ask if they have a bulletin on the intermediate shaft.
Do you have a copy of that letter that you can post......would love to see it.....
 
Old Dec 17, 2012 | 08:23 AM
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Originally Posted by kiddoutlaw
Do you have a copy of that letter that you can post......would love to see it.....
here is a link to a picture of the letter and a rough translation.
 


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