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Your thoughts/experience with HRE Wheels

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Old May 25, 2012 | 08:28 AM
  #16  
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Originally Posted by johnstoy
I ordered a custom set of C93's last week and can't wait for them to arrive. Lon and Tito patiently and quickly answered a few dozen emailed questions while I wavered between various options for colors and type of center cap etc.

I chose HRE because I have really liked the looks of them since I bought my car, and for their reputation for quality and excellent customer service.

Now, like Tom, I just have to wait for UPS Santa to arrive.

Cheers,
John
Waitinig with a big smile John!

Tom
 
Old May 25, 2012 | 09:43 AM
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Originally Posted by docdan
They are really a great company. Their wheels are expensive, but well worth it. I had a set of HRE C21 that I used for 4 years. After tracking the car, I noticed a tiny crack along one of the lug bolt holes. I contacted HRE and told them what happended and they requested I mail them all 4 of my wheels for furthur examination.

Much to my surprise and admiration, they informed me that they would replace all 4 of my wheels with the 4 new ones of my choosing for FREE. I chose some brand new HRE C93's finished in high gloss black and these were made custom for my widebody GT3. They shipped out to me at a total cost of ZERO DOLLARS.

This after 4 years of use. What an awesome company. This is the 4 set of HRE's I've owned in the past several years, and I will continue to buy their product.


Dan
Originally Posted by docdan
Here's the real kicker. I wasn't even the original purchaser of the wheels that cracked. They came with the car when I bought it used 4 years ago. HRE knew this and still honored them as though I was the original purchaser. That is INSANELY good customer service. Talk about standing behind a product! BTW, this all happened this past January 2012, so this is fresh information.


.
docdan, thanks for posting your story. We stand behind our product, before and after the purchase.

Originally Posted by johnstoy
I ordered a custom set of C93's last week and can't wait for them to arrive. Lon and Tito patiently and quickly answered a few dozen emailed questions while I wavered between various options for colors and type of center cap etc.

I chose HRE because I have really liked the looks of them since I bought my car, and for their reputation for quality and excellent customer service.

Now, like Tom, I just have to wait for UPS Santa to arrive.

Cheers,
John
I will try to keep you and Tommy updated with status of your wheels
 
Old May 25, 2012 | 09:56 AM
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Thank you Lon!!!
 
Old May 25, 2012 | 09:58 AM
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I was lucky enough to pick up a used set of HRE P43-R wheels a few years ago from a forum member here for a great price. One of the wheels was bent when I received them, but a local wheel specialist was able to round it without any trouble. They've survived 20k miles so far without any finish issues or other dents or any problems, and they look great!
 
Old May 25, 2012 | 08:52 PM
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They have been around for awhile that says something about the company. Wheel companies come and go and I've seen a lot of them go. I remember when HRE were cheaper. How wheel prices has gone through the roof these days. I guess you pay for quality and that is what HRE is.
 
Old May 30, 2012 | 03:50 PM
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Hre

I bought a set of P40's (brushed with light tint) for my triple-black 997.1 C4S cab 18 mos ago. They're beautifully crafted, much lighter than OEM (which you can definitely feel in acceleration) and make the car truly stand out among the sea of P-cars roaming around west Los Angeles. Pricing is rich, but the value is excellent, IMHO.
 
Old May 30, 2012 | 09:22 PM
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Originally Posted by docdan
They are really a great company. Their wheels are expensive, but well worth it. I had a set of HRE C21 that I used for 4 years. After tracking the car, I noticed a tiny crack along one of the lug bolt holes. I contacted HRE and told them what happended and they requested I mail them all 4 of my wheels for furthur examination.

Much to my surprise and admiration, they informed me that they would replace all 4 of my wheels with the 4 new ones of my choosing for FREE. I chose some brand new HRE C93's finished in high gloss black and these were made custom for my widebody GT3. They shipped out to me at a total cost of ZERO DOLLARS.

This after 4 years of use. What an awesome company. This is the 4 set of HRE's I've owned in the past several years, and I will continue to buy their product.


Dan
Stories like this explain why we absolutely LOVE working with companies like HRE. We put them on EVERY project vehicle we build, and it is the first wheel company that comes to mind for us. We might be a bit biased because we are just down the road from the HRE Factory/Headquarters haha but we truly LOVE the product and LOVE working with the people at HRE.

We actually have 501's on both our Project S4's (TAG S4 Twins) and in person, they are truly stunning. One set is in Satin Silver, and another set is in Gloss Bronze. They are amazing...

Please dont hesitate to contact us for special pricing on all HRE wheels


 
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