Over the past several months I have been toying with the idea of doing some paint correction work on my Porsche. After quite a bit of research I decided upon Griots Garage products for a number of reasons. I realized that some of their products can be purchased at local auto parts stores and I was able to get a few things. I was also able to find a few things on Amazon which was great to get super fast shipping with my Prime Membership. For the remainder of the items that I needed, I placed an order online with Griots Garage. WHAT A HUGE MISTAKE that was!!!!

I placed my online orders from both Amazon and Griot’s on Thursday, May 10th. The items that I ordered from Amazon arrived on Saturday and Sunday. Awesome. Then I looked at my shipping information from Griot’s and realized they use the absolute cheapest and slowest shipping method possible. My order is not scheduled to arrive at my house until Monday, May 21st. Keep in mind that Griot’s processed my order quickly and shipped on Friday, May 11th. They shipped via FedEx Smartpost which apparently takes 10 days to get from Indiana to Colorado.

In this Amazon world, this just seems completely unacceptable.

What makes me even more frustrating is Griot’s shipping terms. If you spend $59 or more they include shipping (via FedEx Smartpost apparently) for free. The only other option I had at the time of my $120 order was to spend $49 for 2 day shipping. There is no option from them between $0 for 11 days and $49 for 2 days. $49 for shipping of some lightweight stuff seemed excessively high so I didn’t take that option.

Fantastic products, but apparently this company hasn’t realized it’s 2018 yet.

If you decide to order directly from Griots….either be prepared to wait an insanely long time, or pay their excessively over-priced charges for faster shipping.

All in all, I’m wishing I would have just used a different set of products and maybe I just should.

 

Sorry to hear about that. I have often considered buying from Griot's but have always found their prices tp be set for those with way more zeros in the bank than me. I make good money and support my family, but I have money because I do not waste it. When companies charge crazy shipping fees, I shop elsewhere. Thanks for the heads up.

 

I don’t know which products you ordered from who but some liquid compounds fall under hazardous goods classifications and shipping costs soar.

 

I've never been impressed with Griots. I do, however, love their 3" random orbital, which is solid, smooth, and works exceptionally well. Great for polishing glass.

For detailing supplies, I have been a fan of Optimum or Chemical Guys. Chemical Guys have been knocking it out of the park lately, and almost all of their line is available via Amazon Prime.
CATTMAN