Aston Martin DB7, DB9, DBS, Vantage V8, Vanquish, and Classic models

Lloyds doesn't know how to make Aston mats.

Thread Tools
 
Rate Thread
 
Old Aug 14, 2017 | 04:00 PM
  #1  
HabitualOffender's Avatar
Thread Starter
|
Registered User
5 Year Member
Joined: Jun 2016
Posts: 1,508
From: South Jersey
Rep Power: 76
HabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to all
Lloyds doesn't know how to make Aston mats.

I thought they were supposed to be really good? Don't believe the hype. Unfortunately I did and ordered a set thru CARID for $93. As you can clearly see, they put and inside corner where it's supposed to be a clean curve, which after looking at every other mat maker, they seem to be the only one that thinks this is how the mat should be cut, and finished.









After going thru CARID customer service explaining that my passenger mat was cut and finished incorrectly, having to jump thru all the hoops of taking 8 different pictures they requested, 3 different times [hence the different picture sizes], this is their final reply -


We appreciate the pictures provided. The mats are designed in this way and are not considered to be defective. I apologize for the inconvenience.

Since they are made to order and not returnable, we would like to offer $15 Gift Certificate and $10.00 partial refund as an apology for any inconvenience.

Please let us know whether you agree to get the Gift Certificate code and the refund back to your account.



To which I gave them the option of accepting the return or dealing with a chargeback from my card for delivering incorrect cut, finished, and fitting mats and that they could shove their $10 refund into a dark place. If this is post sale support I would highly recommend avoiding CARID for anything.

My question is, am I being TOO picky? Of course I'm being picky, I love my Aston, but, would you be happy with this? Or am I just being overly ****? I'd probably get just as worked up if they were for a VW.

I'll order thru another company that actually shows a picture of the mats, with smooth curve there of course, and you can look for these in the classified if anybody is interested. At least they can cut a drivers mat right, which means they're right 1/2 the time......
 
Old Aug 14, 2017 | 05:09 PM
  #2  
blue2000s's Avatar
Registered User
Joined: Oct 2006
Posts: 984
From: Issaquah, WA
Rep Power: 61
blue2000s is a jewel in the roughblue2000s is a jewel in the roughblue2000s is a jewel in the rough
Wayyy too picky.
 
Old Aug 14, 2017 | 05:30 PM
  #3  
HabitualOffender's Avatar
Thread Starter
|
Registered User
5 Year Member
Joined: Jun 2016
Posts: 1,508
From: South Jersey
Rep Power: 76
HabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to all
I can accept that, you should see me going thru stacks of guitars at the distributor, but that's what's kept business strong for 20 years, my customers know they'll never see the crap I weed out.

Here are samples of other mats you can find on ebay, notice none of them have an inside corner there, all smooth curve [some a little smoother than others]. Not that they're all the same by any means.



left drive
 
Old Aug 14, 2017 | 10:36 PM
  #4  
speedracer800's Avatar
Registered User
15 Year Member
Joined: Jun 2010
Posts: 800
From: Lake Geneva, WI
Rep Power: 52
speedracer800 is a glorious beacon of lightspeedracer800 is a glorious beacon of lightspeedracer800 is a glorious beacon of lightspeedracer800 is a glorious beacon of lightspeedracer800 is a glorious beacon of light
Originally Posted by HabitualOffender
I thought they were supposed to be really good? Don't believe the hype. Unfortunately I did and ordered a set thru CARID for $93. As you can clearly see, they put and inside corner where it's supposed to be a clean curve, which after looking at every other mat maker, they seem to be the only one that thinks this is how the mat should be cut, and finished.









After going thru CARID customer service explaining that my passenger mat was cut and finished incorrectly, having to jump thru all the hoops of taking 8 different pictures they requested, 3 different times [hence the different picture sizes], this is their final reply -


We appreciate the pictures provided. The mats are designed in this way and are not considered to be defective. I apologize for the inconvenience.

Since they are made to order and not returnable, we would like to offer $15 Gift Certificate and $10.00 partial refund as an apology for any inconvenience.

Please let us know whether you agree to get the Gift Certificate code and the refund back to your account.



To which I gave them the option of accepting the return or dealing with a chargeback from my card for delivering incorrect cut, finished, and fitting mats and that they could shove their $10 refund into a dark place. If this is post sale support I would highly recommend avoiding CARID for anything.

My question is, am I being TOO picky? Of course I'm being picky, I love my Aston, but, would you be happy with this? Or am I just being overly ****? I'd probably get just as worked up if they were for a VW.

I'll order thru another company that actually shows a picture of the mats, with smooth curve there of course, and you can look for these in the classified if anybody is interested. At least they can cut a drivers mat right, which means they're right 1/2 the time......
I got mats from them too.. Same problem you have. You're not being too picky.. They suck. :/
 
Old Aug 14, 2017 | 10:42 PM
  #5  
HabitualOffender's Avatar
Thread Starter
|
Registered User
5 Year Member
Joined: Jun 2016
Posts: 1,508
From: South Jersey
Rep Power: 76
HabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to all
Originally Posted by speedracer800
I got mats from them too.. Same problem you have. You're not being too picky.. They suck. :/
I thought at least somebody here would see this as an annoying fault. We'll use the finest waxes, protectants, PPF, final rinse with deionized water, and the list goes on, but an ill fitting mat is ok?

Did you order from somebody else or just suck it up and live with it?
 
Old Aug 14, 2017 | 10:48 PM
  #6  
speedracer800's Avatar
Registered User
15 Year Member
Joined: Jun 2010
Posts: 800
From: Lake Geneva, WI
Rep Power: 52
speedracer800 is a glorious beacon of lightspeedracer800 is a glorious beacon of lightspeedracer800 is a glorious beacon of lightspeedracer800 is a glorious beacon of lightspeedracer800 is a glorious beacon of light
Originally Posted by HabitualOffender
I thought at least somebody here would see this as an annoying fault. We'll use the finest waxes, protectants, PPF, final rinse with deionized water, and the list goes on, but an ill fitting mat is ok?

Did you order from somebody else or just suck it up and live with it?
Agreed.. And these mats annoy me every time I get in my car. Looking for a better option currently. Leaning towards the exotic care brand that others have posted about here.. Perhaps with the diamond stitching but Waiting to make some other decisions on future custom upholstery work I'm planning.
 
Old Aug 14, 2017 | 11:01 PM
  #7  
HabitualOffender's Avatar
Thread Starter
|
Registered User
5 Year Member
Joined: Jun 2016
Posts: 1,508
From: South Jersey
Rep Power: 76
HabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to all
These won't stay in the car. They'll either take the return or they'll be sitting in the classifieds cheap. Maybe Blue2000 will buy them?

I'm leaning toward the ones on ebay

http://www.ebay.com/itm/282426607929...84.m1438.l2649

I got samples and they're a hair thinner, right about the thickness of the factory carpets, and look dead on to the factory material. They also show a picture of the cut that shows they at least know that's supposed to be a curve and not an inside corner. I was on the verge of ordering but got sidetracked with the "superior" Lloyds hype. ;/
 
Old Aug 15, 2017 | 12:22 AM
  #8  
GDay2's Avatar
Registered User
Joined: May 2014
Posts: 191
From: Austria
Rep Power: 22
GDay2 is a jewel in the roughGDay2 is a jewel in the roughGDay2 is a jewel in the rough
I had my experience with carid as well, IIRC about $200 postage&packaging to Austria for some little switches worth $ 60 or so. I cancelled the order and they accepted that, which I appreciated.
 
Old Aug 15, 2017 | 08:55 PM
  #9  
Aldv's Avatar
Registered User
Joined: Feb 2017
Posts: 507
From: South Jersey
Rep Power: 40
Aldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud of
Hi H-O..I bought the Aston Martin logo ones a month ago off eBay for my 09. The fit is good and looks nice in the car. Of course, the cost was around 260 with freight from California..

​​​​​​Good luck...I wish you well.
​​​​​
 
Old Aug 15, 2017 | 09:01 PM
  #10  
Aldv's Avatar
Registered User
Joined: Feb 2017
Posts: 507
From: South Jersey
Rep Power: 40
Aldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud of
Forgot to mention my car came with Lloyds mats the pile was still good and about 3/4 thick...I guess bought to protect the AM pad...which is still in perfect shape...I guess the quality of their work and material has dropped...

I changed as I wanted the Aston emblem...
 
Old Aug 15, 2017 | 09:05 PM
  #11  
HabitualOffender's Avatar
Thread Starter
|
Registered User
5 Year Member
Joined: Jun 2016
Posts: 1,508
From: South Jersey
Rep Power: 76
HabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to all
I like those but I'm just not the logo mat kinda guy, I like the clean look, although I have the tee shirt of course

Originally Posted by GDay2
I had my experience with carid as well, IIRC about $200 postage&packaging to Austria for some little switches worth $ 60 or so. I cancelled the order and they accepted that, which I appreciated.
Most companies have no clue when it comes to international shipping, which I do alot of. Mail - will always be the most cost effective option. Registered parcel under a pound to pretty much anywhere is around $40. Express mail under 4 pounds insured up to $200 now - $65-75. Small thin items under $5.
 
Old Aug 15, 2017 | 09:20 PM
  #12  
Aldv's Avatar
Registered User
Joined: Feb 2017
Posts: 507
From: South Jersey
Rep Power: 40
Aldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud of
Hey...H-O...I understand. That is why I am keeping my old mats so I can change out when I feel bored with my new ones...lol
 
Old Aug 15, 2017 | 09:33 PM
  #13  
HabitualOffender's Avatar
Thread Starter
|
Registered User
5 Year Member
Joined: Jun 2016
Posts: 1,508
From: South Jersey
Rep Power: 76
HabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to all
Missed the followup, you have Lloyds and the passenger mat doesn't have that inside corner?
 
Old Aug 15, 2017 | 09:39 PM
  #14  
Aldv's Avatar
Registered User
Joined: Feb 2017
Posts: 507
From: South Jersey
Rep Power: 40
Aldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud ofAldv has much to be proud of
I will check when I get home... currently working in Alabama...but older mats great fit that were bought by original owner I bet in 09-10 as no wear at all on the original AM pad and carpet...
 
Old Aug 15, 2017 | 09:45 PM
  #15  
HabitualOffender's Avatar
Thread Starter
|
Registered User
5 Year Member
Joined: Jun 2016
Posts: 1,508
From: South Jersey
Rep Power: 76
HabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to allHabitualOffender is a name known to all
I knew, but it never really registered that the carpets were not mats and maybe I should protect them. The carpet is mint but the pad has a a little more scuffing than when it had 5700 on it.
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -6. The time now is 12:04 AM.