Took my 2007 Continental GT to the dealer for an oil change. The next morning the car was sitting on the front two tires and there was no power seat memory, etc. I started the car and the suspension raised the front to the normal ride position. I moved the front seat to the extreme positions to allow it to reset itself. I also put on the factory trickle charger. The next day the car was sitting on the two front tires again. This has never happened before. The car had recently been sitting for 6 months and the suspension was still normal. What could have happened during service that could have caused this. Is there a reset I should be looking to do? Any suggestions would be appreciated.

 

it would be very surprising that both shock absorbers broke at the exact same time, It may happens but.....

must be the pressure pump.or one of the lines is leaking...back to the dealer I'm afraid

 

If I had to guess, I would say the air bags in the shocks are dryrotted and when raised on the hoist, the bags extended beyond their normal range of motion and small cracks developed. And you may only have one bad air bag (shock), but sometimes the cars will drop the other side to try and keep the car level.

Not really the dealers fault, it would have happened anywhere. Just part of getting old.

 

Could this happen if you lift the car without putting it in "jack mode"? I would agree that it does sound funny that both went at the same time. Every once in a while my drivers side front kind of hangs down but it is never both sides and when I start driving the car more often it goes away which is probably unusual as well.

 

Not sure what caused your problem but I got my 04 suspensions done yesterday. Right side was hanging low. Perhaps get the dealer to check for any leaks.

 

GTS...do you still have the 2007...how has it been service wise since suspension issue...how did you resolve it...JimB