I ordered a very small item (Tow Hatch Cover with Porsche Logo) from them 12 days ago because no one else has it advertised online:

http://www.departstop.com/CayTequipPage.htm

Never got an order confirmation email from them and never heard from them about it being shipped. However, they already charged my card.

I emailed them but have not gotten a reply.

Are they a good & reliable company?

Thank you.

 

Never heard nor tried them. Did you call their 800 #? They seem ligit on a domain name lookup.
Domain name: departstop.com

Registrant Contact:
DEPARTSTOP
Dayton Emerson (dayton40@sbcglobal.net)
818-388-7197
Fax: none
30618 Passage Way Place
Agoura Hills, CA 91301
US

Administrative Contact:
DEPARTSTOP
Dayton Emerson (dayton40@sbcglobal.net)
818-388-7197
Fax: none
30618 Passage Way Place
Agoura Hills, CA 91301
US

Technical Contact:
DEPARTSTOP
Dayton Emerson (dayton40@sbcglobal.net)
818-388-7197
Fax: none
30618 Passage Way Place
Agoura Hills, CA 91301
US

 

i like the rubber matts on page 3.
http://www.departstop.com/CayInt_Pg3_Flr&Cargo_Pg1.htm
i wish they had it for 997.

 

i bot a part from Dayton at DPS. Very nice guy that's reputable.

I wouldn't be worried since you have plenty of time to chargeback the credit card. you want to call or continue to email to see what's up though.

ventuje - how did you get the registrant info?

 

Thank you for all your help, gentlemen!

Djantlive, one way is to go to this site and type in their website name:
http://www.whois.sc/

 

Very close to where I live and have done business with Dayton. If you are concerned just give him a call.

 

If departstop is the same company as dps motorsports, then you can rely on them. It's the best company I've ever shopped online. I ordered cayenne clear side markers, they've sent me the 06 model ones, and I didn't realize until last week. It's been 45 days that I've ordered them. I gave them a call and they sent UPS here and paid for the return shipment and sent me the 08 ones for free. No other company would do that.

 

djantlive, just goto register.com and do a "whois" lookup. You'll get all that info from there. They are in fact the same co. as dps-motorsports. They own that domain too.

 

I worked with Dayton from Depart Stop in the past. Great guy. Very reputable.

-Andreas

 

Still have not heard back since I emiled them on Monday.
Business must be so good to keep them so busy...

 

Update: Still have not got the item, yet. Everytime I emailed him, he told me 'it's due Monday, it's due next day'.. Emailed him again yesterday and still no response.

I'm now asking for the refund... can't believe they would charge me at the point of purchase and take so long to ship. The customer service is way beyond me, too.

Good thing it's just a very small purchase...

 

i have delt with them great deals !

turbo S kit for 4200 dealer MSRP is 5700.00

 

Don't know what's going on at Departstop (DPS). Dayton sells some of my parts on E-bay and has been pretty reliable in the past. I also placed an order with him a month ago and when I call him he keeps telling me it will be in tomorrow and now he won't return my e-mails! I called the dealer for the same parts and they can get them in 2 days. He must be having some problems.

 

hmm- sounds like a good business going bad.