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Old Jul 11, 2008 | 10:28 AM
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Gemballa USA

Who has ever worked directly with them?
Anyone have a contact for somone they preferred working with?

I ask this because after 2 phone calls from me to them, no response. Getting frustrated with them not returning my phone calls about wanting them to do a few mods to my car. Almost considering going elsewhere.

Any suggestions?
Thanks.
 
Old Jul 11, 2008 | 10:37 AM
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What mods are you looking for?
 
Old Jul 11, 2008 | 10:58 AM
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steering wheel with shifters, pedals, ***** and a few others.

nothing performance at the moment, at least I don't think. I am still waiting for them to actually give me a call to give me recomendations and suggestions.
I looked through their cataloge they sent me, but since I don't have a turbo.... I am just thinking exhaust and a few other mods are all I am able to do...

I have my guy at Porsche, researching Fabspeed and a few others that they work directly with to see what is available and doable.
 
Old Jul 11, 2008 | 12:08 PM
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This steering wheel?
 
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Old Jul 11, 2008 | 12:43 PM
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yes but in my colors
 
Old Jul 11, 2008 | 12:48 PM
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Old Jul 11, 2008 | 12:51 PM
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Originally Posted by Jace
Who has ever worked directly with them?
Anyone have a contact for somone they preferred working with?

Gemballa usa = 1 guy. if u can find him...
 
Old Jul 11, 2008 | 03:18 PM
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Originally Posted by 20C4S
Gemballa usa = 1 guy. if u can find him...
Good luck. It can be an infuriating process. Check with FVD (board sponsor) in Florida, they sometimes have some Gemballa items.
 
Old Jul 11, 2008 | 03:23 PM
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The guy's name is Heinz and he runs his business out of his house in Malibu from what ppl tell me.

He sells a few things here and there on ebay as well so might want to check there.
 
Old Jul 11, 2008 | 08:54 PM
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I remember Heinz! I have no idea what type of pull he has with Gemballa. But it is amazing how he is the sole seller of Gemballa in the U.S.! He must be related to them.
 
Old Jul 11, 2008 | 09:04 PM
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Keep calling. He will eventually pick up. It can be infuriating. I deal with him on a semi regular basis. It is never exactly easy. All that being said, his repsonse to email seems to be a bit better so you may want to try and give that a shot.
 
Old Jul 11, 2008 | 09:37 PM
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Be patient. Though phone calls seem to be more effective than emails.
 
Old Jul 12, 2008 | 02:48 PM
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You guys must want Gembella pretty bad. If his customer service is so poor, why reward him with more business?
 
Old Jul 12, 2008 | 03:50 PM
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can't be to harsh, he just had a family member pass within the past few days, very understandable.
I will definetly be sympathetic to that no questions asked.
We spoke and he will call Monday.
 

Last edited by Jace; Jul 12, 2008 at 05:35 PM.
Old Jul 13, 2008 | 11:25 AM
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gemballa usa are the worst. I can help you to get these parts through some friends
 

Last edited by cayenne_ksa; Jul 13, 2008 at 04:15 PM.


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