leistung motorsport problem

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Old Dec 21, 2013 | 01:26 PM
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leistung motorsport problem

so after 3 months waiting and after poor customer information , the owner Martin send me an email that my items where shipped . I got very exited by boy I was wrong . A box showed up , a very small box . Inside the box as you can see from the pictures was only the intake ( I ordered intake , secondary cat and primarycat) . The intake looks aweasome they are ceramic coated with a gold wrap papper but the metallic and the plastic tubes are missing so I cant install it . The exhaust parts are missing . I send him a detailed email and I got a very short answer : I am sorry that you have so much trouble but I am sure that all the items were shiped? I responded to him with an answer on how many boxes did he send me and I even send him the photos that are attached here but no response since friday. Their website is updated so maybe they have some troubles but boy , what is my fault ? I just want what I paid for .
 
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Last edited by porschecayenne92; Dec 21, 2013 at 01:29 PM.
Old Dec 22, 2013 | 01:43 PM
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That sucks,sorry to hear that man. I was hoping to get some stuff from them as well. With all this bad feedback,not sure I want to go with them anymore.......
 
Old Dec 24, 2013 | 03:18 AM
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so from friday to know still nothing , no respond to calls or emails. And this after after 2-3 months so I am going to request paypal for a refund .

so buyers beware
 
Old Dec 24, 2013 | 02:24 PM
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That box isn't big enough to house all the parts you were supposed to get
 
Old Dec 25, 2013 | 03:45 PM
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Rob used to be on this forum. So hopefully, he can see this thread. I have been recently trying to reach out to him also for the exact part/model number for the two K&N air filters. And, he hasn't been replying my email either.

On other hand tho, he did give me a few tips and reshipped a mis-fabricated part to me while I was installing the intake. My experience was him had been so far so good except the delayed response recently. Maybe it's the holidays?
 
Old Dec 25, 2013 | 03:51 PM
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Yes but the box which was send to me was to small and secondary and primary cat is missing also their o2 sensor and gasket , even the intake which arrived was incomplete . Also they are "sure" they send me everything ?! So what someone stole some metal tubes and put them on another smaller box ?
 
Old Dec 28, 2013 | 01:39 AM
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Good news. I got an email from Rob , maybe he can find a solution
 
Old Dec 28, 2013 | 09:14 AM
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So Rob was kindly enough to ship the exhaust again . Thanks to Rob from leistung
 
Old Dec 28, 2013 | 11:07 AM
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That's great. I had really good service from Rob when I bought my 2nd cat bypass. It was fast and easy for me.
 
Old Dec 29, 2013 | 12:14 AM
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That's funny... he still hasn't replied me about my inquiries on the K&N filter model for the intake. I need to replace mine now...
 
Old Dec 30, 2013 | 12:06 PM
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Originally Posted by garukun
That's funny... he still hasn't replied me about my inquiries on the K&N filter model for the intake. I need to replace mine now...
do you need just the model name ? I can look the name in the box for you so you can directly order them from k&n ?
 
Old Jan 15, 2014 | 03:28 AM
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So again now my emails dont get response . I opened a case in paypal to get a refund becuase I didnt receive 2/3 of the items and paypal directly closed the case because 45 days have passed ? seriosly ? so know its my fault because I have been lied every week ?
 
Old Jan 15, 2014 | 04:23 AM
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I got my money back from paypal, thank god. I do have a phone number which is supposedly a cell number for rob.
 
Old Jan 15, 2014 | 04:26 AM
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I wouldn't normally post someone's cell on an open forum but the actions of leistung are less than acceptable so why not. Rob bohacs (XXX) XXX-XXXX
 

Last edited by Renaissance.Man; Jan 16, 2014 at 12:58 PM.
Old Jan 15, 2014 | 04:35 AM
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Originally Posted by Tweedy
I wouldn't normally post someone's cell on an open forum but the actions of leistung are less than acceptable so why not. Rob bohacs (XXX) XXX-XXXX

Thanks Tweedy
 

Last edited by porschecayenne92; Jan 16, 2014 at 04:09 PM.


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