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Yet another, "Phil, you rock!" thread......

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Old Jan 15, 2009 | 08:51 PM
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Yet another, "Phil, you rock!" thread......

But really, you do. Placed the order Tuesday after 11 p.m. and had the buffer, pads and supplies at my door Thursday afternoon. Thanks again for all he advice and great service. Big thumbs up to Detailers Domain.
 
Old Jan 16, 2009 | 06:50 AM
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I have to add my kudos to Phil as well. I received my shipment last week and when I opened it up I noticed there was an extra item in the box which I did not order so I emailed Phil and told him I got something I was not charged for and he replied and told me he was throwing in a free item for Christmas no charge. So not only did I get the 20% holiday offer on what I ordered but also got some free swag as well. Great job, thanks Phil.
T.
 
Old Jan 17, 2009 | 07:38 PM
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Have to agree Phil's customer service is top notch! Ordering from DD is a pleasure because you get your package so quickly which is good because I hate waiting. Not to mention the FedEx shipping number emailed to you instantly is always a nice touch. I got my CC bill this month and realized I need to seriously stay off the DD site for a while
 
Old Jan 22, 2009 | 12:12 PM
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I also agree 100%, I had mentioned to Phil that I could not wash my car due to the weather and sure enough 2 day's later I got a little care package. He sent me a No Rinse car wash bottle and a couple of polishing pads free.
Thanks Phil, I really appreciate it.
 
Old Jan 22, 2009 | 04:57 PM
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Originally Posted by TonyNJ
I also agree 100%, I had mentioned to Phil that I could not wash my car due to the weather and sure enough 2 day's later I got a little care package. He sent me a No Rinse car wash bottle and a couple of polishing pads free.
Thanks Phil, I really appreciate it.
ONR is a great product for winter
 
Old Jan 22, 2009 | 08:48 PM
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Originally Posted by Smoke7
ONR is a great product for winter
Good to know, just picked some up!
 
Old Jan 23, 2009 | 11:33 AM
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Another satisfied customer here. Phil has gone over the top with customer service. He has always been quick with responses to emails, shipping and super great to talk to on the phone.

I am coming up to my 1 yr anniversary of buying from DD and I hope Phil the best in his business so that I have many future years purchasing from DD.
 
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