Best/worst Car Dealers ???
#16
11-10-2007, 01:14 AM
well, the one thing that i got complain about Veracom (not anthony) was it took them 2 months to get my plate coz' of the vin# that was in the paperworks was wrong...it was for C230 not C320 
#17
11-10-2007, 10:14 AM
5yrs ago i walked into a dealer (in SF on VanNess), i had long hair, some camoflauge cargo shorts, and 350k to spend
i got 6 dirty looks, i got zero help! after 30mins i asked a gal for a salesperson ----
she called some larry and he then explained to me that i had to make an appointment! his tone of voice was very rude and just that of a c0ckf@g
i never went, and i never will go back there again!
i got 6 dirty looks, i got zero help! after 30mins i asked a gal for a salesperson ----
she called some larry and he then explained to me that i had to make an appointment! his tone of voice was very rude and just that of a c0ckf@g
i never went, and i never will go back there again!
#18
11-10-2007, 04:49 PM
Join Date: Apr 2007
Location: KrunkaFoRnia
Age: 47
Posts: 5,685
Rep Power: 245 
#20
11-11-2007, 07:30 PM
It seems everyone either has an amazing experience with Stevens Creek Porsche or the worst. I've bought two cars from them with absolutely no problems. Vinny is the man!
#21
11-11-2007, 09:19 PM
Join Date: Apr 2007
Location: KrunkaFoRnia
Age: 47
Posts: 5,685
Rep Power: 245 did he ever fall asleep in front of you?
#22
11-12-2007, 12:00 AM
#23
11-12-2007, 09:37 AM
My experience with Steven's Creek was with Audi - they way overfilled the oil when they changed it. Service at Rector for sundry other things was excellent.
For BMWs Sonnen was the worst, would have more problems and broken things on the car then when it was dropped off (some of the worst porters rashing wheels too). They also worked the hardest to find reasons not to cover things under warranty, would try to blame any add-on, use of the car, or it was 'normal'. Weatherford took the best care of the cars, never any damage and overall much better service then Sonnen or SF.
Haven't taken the Porsche in for service yet, will be trying the other side of the split Sonnen family and crossing my fingers...
For BMWs Sonnen was the worst, would have more problems and broken things on the car then when it was dropped off (some of the worst porters rashing wheels too). They also worked the hardest to find reasons not to cover things under warranty, would try to blame any add-on, use of the car, or it was 'normal'. Weatherford took the best care of the cars, never any damage and overall much better service then Sonnen or SF.
Haven't taken the Porsche in for service yet, will be trying the other side of the split Sonnen family and crossing my fingers...
#24
11-12-2007, 11:28 AM
Join Date: Apr 2007
Location: KrunkaFoRnia
Age: 47
Posts: 5,685
Rep Power: 245 once they over tightened all the Lugs in my A4 and i got a flat on a sunday....
it was an eff'd up experience my wifey was preggy and we were hungry and had to get towed cuz the wheels WERE NOT coming off!!!!
the next morning when i went to SC audi i was livid!!! i got a new tire and all new lugs for the cost of Free.99
#25
11-12-2007, 06:26 PM
Here's my .02 on a few recent shopping experiences----
BMW:
Peter Pan (San Mateo) = horrible, treat you like crap if they're not ignoring you.
Allison/Mt View = great sales experience, very helpful.
Porsche:
Rector (Burlingame) = horrible, treat you like crap if you're not buying something off their lot. Service dept. is not much better. Their parts dept is great, though.
Mitsubishi:
Serramonte Mitsubishi (Daly City) = horrible, sales manager we dealt with was about 21 yrs old and a total jerk.
Stevens Creek Mitsubishi = no problems (although they are owned by the same people that own Capitol Mitsu(SJ), which many people dislike)
Toyota:
City Toyota (Daly City): Horrible...beautiful facility, though. You have to go through 5 sales people to get to the closing process, and then you encounter some manager who resembles and acts like Jim Ignatowski (Taxi).
Still looking for a positive experience for a Toyota, if anyone has suggestions.
BMW:
Peter Pan (San Mateo) = horrible, treat you like crap if they're not ignoring you.
Allison/Mt View = great sales experience, very helpful.
Porsche:
Rector (Burlingame) = horrible, treat you like crap if you're not buying something off their lot. Service dept. is not much better. Their parts dept is great, though.
Mitsubishi:
Serramonte Mitsubishi (Daly City) = horrible, sales manager we dealt with was about 21 yrs old and a total jerk.
Stevens Creek Mitsubishi = no problems (although they are owned by the same people that own Capitol Mitsu(SJ), which many people dislike)
Toyota:
City Toyota (Daly City): Horrible...beautiful facility, though. You have to go through 5 sales people to get to the closing process, and then you encounter some manager who resembles and acts like Jim Ignatowski (Taxi).
Still looking for a positive experience for a Toyota, if anyone has suggestions.
#26
11-12-2007, 06:44 PM
Registered User
Join Date: Sep 2004
Location: SF Bay Area (Peninsula) / PHX
Age: 43
Posts: 2,136
Rep Power: 106
Jeff, the service director at SF BMW takes phenomenal care of my car and every M owner within 100miles whom ive referred to him. Now, if only I knew any really good local ppl in sales 
#27
11-12-2007, 10:25 PM
I have had tons of experience with service departments at various dealerships after countless blown trannies and engines in previous cars (what can I say, I rape my cars). My service advisor, John Eggeling has also made sure my car has come out as it's come in. My car is heavily modified and I've never had issues with warranty coverage there.
#28
11-12-2007, 11:38 PM
Join Date: Apr 2007
Location: KrunkaFoRnia
Age: 47
Posts: 5,685
Rep Power: 245
my recent transaction at autobahn motors (MBZ)
car arrived 4 months early
took delivery last tuesday a.m.
was also non bull**** 30 min. in
and
another 30mins at finance office!
car arrived 4 months early
took delivery last tuesday a.m.
was also non bull**** 30 min. in
and
another 30mins at finance office!
#30
11-13-2007, 09:29 AM
***
on the BMW side,
I brought my 530 to Eric Diamond at Stevens Creek BMW, he hooked me up and speaking of "hooked up" he also works with hooked on driving, he ran the start/finish for the Carlsen/Hooked on Driving track event at Thunderhill!
due to Eric being out on leave, I brought my 540 to Tommy Fong at Peter Pan BMW and had a great experience with them too.
Last edited by Brian Haske; 11-13-2007 at 10:02 AM.