I have the same SA at Peter Pan and my 06 ZCP M3 is also modified. John rocks!

was just looking for this thread...shocked to find it buried away in the norcal section. This is a useful thread that should be stickied if possible. Anyway... BUMP! :D

Best -- Stead in Walnut Creek

BMCD?

Just saw this, that was raw!!! I love when people get pwned.

Ditto on that. I parked my Murci in back cuz parking in SF is horrible, walked around to the front in my t shirt and jeans. NO ONE gave me a second look. I just wandered around and looked at cars until finally someone came up and said, "Do you need help?" with a "WTF look on their face". I said yes, and explained that I had a Lambo parked in back and needed some service. Suddenly I was "worth" being in their dealership. What a crock!

Steven Creek BMW is the worst. i brought my X5 in for my brake light out and my signal light blinking too fast. I thought it was covered thru extended maintenance warranty but they said it didn't cover. They told me i had to replace the motor for signal ($300) and all back light sockets for another $300. i refused to let them replace and they wanted to charge $150 for diagnostic. I picked up the light bulk at local shop for $6 and it worked perfectly.

Not only that, they put me on the list that when i called in, i have to talk to the adviser before an appt. interesting thing, i never got a call from BMW for the survey. now i take my X5 and M3 to fremont and they've done a fantastic job on my BMW.

Just realized I have to take both my bmw 550 and my audi Q7 in for service. I live in Redwood City and reading all these threads it looks like there isn't anyone to go to that's any good???

Should I go to peter pan in san mateo or Mountain View for the bmw? If either, which service advisor?

For the audi, it looks like palo alto carlsen is closest, any service advisor in particular?

+1 for Stead. Great Service manager Eric.

Livermore Porsche Sales: Perry Eyges 510-502-0172
Service: Manny and Anthony due great work.

I just wanted to add another vote of confidence in Porsche of Stevens Creek, and especially Vinnie Milazzo. On our way to Concorso, my friend and I, who are both considering 911s for ourselves, got to the dealership about 10 minutes before closing (we'd gotten there from Sac as fast as we could after work), and Vinnie was, despite being halfway out the door, more than generous with his time. Lunch bag in hand, and probably anxious to go home, he took the time to show us various models on the lot, and invited us to come back to test out models another time. He even took us inside after closing to take our names and information, so he could let us know if what we were each looking for came to his dealership.

Sunday morning, now starting to head home, we found ourselves back on his doorstep as the dealership opened, and after my friend test drove one car, I tried out another. Vinnie showed such patience with us, while we found no patience behind the steering wheels. Both my friend and I gave the cars a good testing, to figure out if the 911 is for us, and I can't recommend going to Stevens Creek enough. Even if Vinnie hadn't been the kindest salesman I'd ever dealt with, their inventory alone would have been worth the trip.

Thanks again, Vinnie, and the folks at your place. We'll be back.

Orrie

If you take your 550 to Peter Pan, ask for Matt Carver as your Technician. He is their Z8 specialist and gets all the 'unsolvable' issues, so you should be 'lights out' on standard service.

For Porsche:

Best- Carlsen, Redwood City
Worst- Rector, Burlingame: case in point, once, when getting an oil change on my 993, they forgot to fill it up with fresh oil.........

what do you mean? they drained it and put someone's old oil back? hilarious

sorry, I should be more clear: they didnt put any new oil in my car after draining the old stuff....! :mad: