My wife and I would like to share our experience buying a 2009 Cayenne from Downtown LA Porsche. Our salesman, Roger M., was extremely polite, patient, professional and not pushy. He took his time answering all of our questions and if he didn’t know the answer for a particular question, he eagerly sought an answer from either a service tech or the sales manager. He spent a great deal of time discussing all of the features of the car and allowed us plenty of time to discuss things amongst ourselves. He showed respect to us as buyers. As an example, when we gave him our first offer, he didn’t act insulted or shocked like a typical salesman. The car was in need of a thorough interior cleaning and Roger promised that the car would be clean to our standards and even offered a signed promissory note (we declined, feeling that it wasn’t necessary). The car was presented after a full exterior and interior detailed with wheel(s) touch up.

The sales manager, Keni H, also possessed all of Roger’s excellent qualities. He did not feed us the typical “BS” and did not grind us on the final price. Without much negotiating, we agreed upon a price and he helped make the “deal closing” experience very pleasurable. Our final buying price was not affected by a trade in, since we did not trade in a car.

We’ve purchased several cars in the past, including an “exotic” that was well over what we paid for the Cayenne. Naivety would suggest that buying a high dollar car would warrant the red carpet treatment but that was far from the case and paled in comparison with this purchase.

I give Roger and Keni a big thumbs up and would highly recommend them.

 

Good to hear. My buddy is in the market for another Cayman S and I will definitely pass this information onto him.

 

Bought many vehicles from them.

I've had great experiences at both the DTLA Porsche dealership and DLTA Mercedes Benz dealership.