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Calling All Mercedes Specialists! GMP Performance is Hiring!
GMP Performance is looking for a passionate automotive enthusiast for a full-time Sales Representative position. We are looking to expand our team and are accepting applications for the following position:
- Brand Specialist for Mercedes Vehicles
We specialize in performance upgrades for German (Audi, BMW, Mercedes, Porsche and VW) vehicles and offer a rare opportunity to work in an industry where passion and devotion for automobiles can be part of your everyday career. We have been in business since 1975 and located in a 14,000sq/ft building with a warehouse, showroom/offices and shop area. We are looking to expand our online and local presence and are seeking a highly motivated candidate that can blend a desire to succeed with a willingness to take care of our customers.
This position requires an automotive background, knowledge of the performance & replacement parts marketplace and at least two years experience in a Performance or Repair shop. Our sales representatives handle walk-in customers but the majority of the conversations are had via email and over the phone. Our ideal candidate for the position must have excellent verbal and written communication skills with a proven ability work in a fast paced team environment.
Job Duties
Answer incoming phone calls and emails in a timely manner with courteous and informative responses.
Interact with walk-in customers
Record and update customer records with Microsoft Outlook
Create, update and maintain appointment schedules for installations.
Process Orders into Quickbooks Enterprise
Maintain contact with vendors for related orders
Assist in data-entry, website maintenance and forum activity.
Requirements
Excellent oral and written communication skills
Professional phone etiquette
Ability to function independently and multi-task
Organization and diligence in following-up with all tasks are extremely important to success.
Professional appearance and positive attitude are a must.
A humble demeanor with the ability to listen to customer.
An understanding that it is more important to listen than to know everything about anything,
Problem solving skills with the ability to give an honest answer or creative solution.
CUSTOMER SERVICE
A clean driver record and background check is also mandatory.
This is a full time opportunity and pay is a draw with commission based on both overall sales and profit %. We pay the draw every two weeks via direct deposit and the commission is calculated and paid monthly. Health insurance is paid for full-time employees after 90 days and dental insurance is available.