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Another mObridge Review

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Old May 12, 2008 | 06:18 PM
  #31  
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Thanks sfguy. I have connected to the red/green and brown wires that were connected to the CD changer. They show a constant 12v even with the key removed from the ignition.

For the bypass switch I am assuming that when the white dot is in the switch is in the bypass mode. DO yo know if this is correct?

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Old May 12, 2008 | 06:53 PM
  #32  
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The constant 12v for your CD changer should be fine, so power is probably not causing your problems

I didn't wire in my bypass switch so I don't know which way is which. My two bypass wires are not connected and the mobridge works. Why not try both ways? :-)
 
Old May 13, 2008 | 01:29 PM
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Just a quick update. After playing around I found that the bypass switch on my Mobridge unit needed to in the on position for the PCM to detect the Mobridge. That is the white is depressed in the activated position. Somehow seemed counter-intuitive to me. It is really a simple installation once you have been through it once.

It sounds great and works well with the earlier caveats about being a CD emulator.

Thanks to everyone for their help. Scott at Mobridge got things done and when my first unit was DOA they overnight shipped a replacement unit.


Best.
 
Old May 13, 2008 | 05:36 PM
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elmel or SF Guy can you please Pm me an installer in the Bay Area I just purchase a new Cayenne GTS last week.
Thanks
 

Last edited by gmuff; May 13, 2008 at 05:41 PM.
Old May 14, 2008 | 12:35 AM
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PM sent.
 
Old May 14, 2008 | 12:43 AM
  #36  
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skshimer - glad you got it working now and that it was an easy fix :-)

By the way all, v.3.0.0 firmware appears to be up at http://www.mobridgeinc.com/support/updates. I haven't tried it yet, but will over the next few days
 
Old May 14, 2008 | 12:48 AM
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Sweet. Here's the release notes...

iPod Release Notes V 3.0.0
  1. SAAB Rear support added
  2. Memory and track retention fixed from earlier versions on fast startup
  3. BMW Random mode added. When in Random mode screen would not update correctly
  4. BMW non-mp3 number of tracks updated correctly across pages
  5. BMW mp3 improved folder browsing
  6. BMW empty window now formatted correctly
  7. Aux and audio source setting is now sticky across power downs
  8. iPod unlock mode now sticky across power downs provided iPod remains plugged in
  9. iPod pause on power down and resume on power up has now been added as a feature
  10. BMW artists and title info work around for MASK head units software issue that caused info not to be displayed correctly
  11. BMW non-idrive radio folder handling improved greatly to work around head unit software issues.
  12. Configurable discs option been added as a feature allowing the user to switch disc settings out for another Genre through the disc 6 menus.
  13. SAAB track select trigger added for folder browsing
  14. Mercedes Audio 20 was not updating number of tracks correctly on fast startup
 

Last edited by ELMEL; May 14, 2008 at 01:12 AM.
Old May 31, 2008 | 09:11 AM
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Guys,

Just bought a Cayenne GTS. I love it but I'd like it even more if I could listen to my iPod through a mObridge hookup. Could you please post or send me some info regarding where to purchase the mObridge and a good installer here in the Bay Area. I live in Benicia but I'm willing to drive anywhere within a 100 mild radius.

Thanks!

P.S. I'm sorta new to this, but what does "PM Sent" mean?
 
Old May 31, 2008 | 09:31 AM
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I am going to buy the mobridge unit and have Rector Motors in Burlingame install it. The salesman told me that they use the Tooki product but after reading all the reviews the mobridge looks best to me.
 
Old May 31, 2008 | 08:34 PM
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Thanks gmuff for the info. The Walnut Creek dealership (Michael Stead) installs Nav-TV and swear by it because they don't use the PCM to navigate the iPod. Most of their customers prefer to thumb through their own iPod. I'd probably prefer the iPod controls over the PCM as I have the iPod Touch. But I'd still rather have the mObridge interface instead of Nav-TV based on everyone's experience from this thread. I'll see if Michael Stead installs the mObridge and if not I'll take a trek over to the Peninsula. By the way, isn't the GTS great!!
 
Old May 31, 2008 | 08:53 PM
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gmuff - I was reading the GTS manual and it states that if you have the optional air suspension, you're not supposed to store anything in the rear side compartment (where the CD changer usually sits) because it can overheat. Where are you placing your mObridge unit and from where are you purchasing it? Please post your experience once you've had it installed.
 
Old Jun 1, 2008 | 08:21 PM
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Originally Posted by 5terre
Thanks gmuff for the info. The Walnut Creek dealership (Michael Stead) installs Nav-TV and swear by it because they don't use the PCM to navigate the iPod. Most of their customers prefer to thumb through their own iPod. I'd probably prefer the iPod controls over the PCM as I have the iPod Touch. But I'd still rather have the mObridge interface instead of Nav-TV based on everyone's experience from this thread. I'll see if Michael Stead installs the mObridge and if not I'll take a trek over to the Peninsula. By the way, isn't the GTS great!!
Who at Stead is telling you they like the Nav-TV? Talk to Eric in service and ask him about the mObridge.

If he doesn't help you, call Aaron Braverman at (415) 297-9206 and tell him Erik sent you.
 
Old Jun 2, 2008 | 11:06 AM
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Thumbs up

Thanks for the info, Elmel. I'll call them right away.
 
Old Jun 3, 2008 | 11:06 AM
  #44  
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Thumbs up mObridge follow-up on misc activity / issues ... and THANKS!

Originally Posted by sfguy
I got a response from Scott Nelson (head of the US operation, and in southern CA) a couple of days ago about my email requesting new firmware. Scott is snelson@mobridge-usa.com - I've usually found him pretty responsive to email, often late at night.
mObridge writes:

General Sales and Support Tips:
Hi all, Thanks for your loyal support and positive response to mObridge throughout our slow but gradual launch and entry to the U.S. market! And thanks a TON to SFGUY and countless patient others for your positive support and helping others through the install kinks.

Although Scott may be able to respond from time-to-time personally, we don't recommend emailing that personal address directly as it is not monitored by the entire Sales or Support team and could thus be subject to delays due to vacation, etc. So for sales/inquiries it's always best to consult sales@mobridge-usa.com, or for support/issues: support@mobridge-usa.com.

Since this thread hits a couple common issues, just a comment or two...

Originally Posted by skshimer
... after playing around I found that the bypass switch on my Mobridge unit needed to in the on position for the PCM to detect the Mobridge. That is the white is depressed in the activated position. Somehow seemed counter-intuitive to me. ... when my first unit was DOA they overnight shipped a replacement unit.
mObridge writes:

Replacement Units:
This was sort of last-resort handling when we can't figure things out just in the off-case that it could be the unit because we'd rather not have customers face a delay due to something that could well have been our product at fault. However, just to note, in this case, the unit was received and found not to be defective. And as a matter of record, we have only ever received (2) returned units in the U.S. (after about 1000 shipped now) so far that have been found to be legitimately faulty, and it was due to an early software problem, not actually entirely dead, just early software not functioning properly in an Audi MMI car due to a bug actually in the MMI that needed a robust workaround.

Power States/Optical:
Also, relying on observation of light coming back out of mObridge is something you really can never rely on. The system's power states will often times fool you with respect to light on the optical out side, and you would be lucky to ever catch it if you had a fiber disconnected and were looking for it. Probably the best way to know that mObridge has power is that the iPod is either charging (if it has <10% charge by iPod rules it has to come up to charge before it will react to an active accessory) OR it has the mObridge logo (although Touch and iPhone do not accept logos at this time, just show that they are attached to an accessory). And mObridge only wakes on response to a valid MOST light signal and will go to sleep about 10 sec. after that light goes away (e.g., car goes to sleep). So if, for whatever reason, the mObridge unit is not "getting light" then it would also follow that you wouldn't see the iPod charging nor the logo. Even in bypass mode, however, the iPod should charge and/or get the logo/accessory mode. But, as always, you can only look for that/rely upon it after you've followed a formal deep sleep of the vehicle (reiterated below in case this is not clear).

About the Ever-Pesky Bypass Switch:
SFGuy's and Skshimer's experiences with the bypass switch are typical - it has been historically confusing but there are changes coming to ease that pain ... Simply changing it's position (the simple equivalent of connecting or disconnecting the two wires) it will put you into some funky behaviors if the car is not allowed to go to sleep after any change in switch position.

Furthermore, whereas our early kits came with a simple two-terminal switch (which makes it easy, ON position, or dot depressed was bypass mode), some of the latest manufactured harnesses had a three terminal switch that has two sides to it, one Normally-Open (N.O.) while the other is Normally-Closed, resulting in some confusion as to what was bypass depending upon how the switch was connected. See, this gets very confusing. Even for those of us on the phone troubleshooting, resulting in several occasions where we were left scratching our heads and just shipping out replacement mObridge units.

However, voila, the switches were being wired exactly opposite. So going forward, for one, the third terminal is being snipped off these switches until a proper simple ON-OFF two-terminal switch is phased back into the supply chain.

If you want to erase any confusion from your mind, just disconnect it. And you can use a simple ON-OFF switch if you want to be sure that switch ON results in the unit going into bypass mode.

Also, future release (after v.3.0.0 Audio, see release notes under Support > Downloads > Firmware for guidance when the release [very soon, we assure you!] has the feature included) will have an improved bypass mode logic: requiring five toggles within ten seconds, no matter what position the switch starts and ends in, and an automatic reset of MOST bus to better improve recovery in and out of bypass mode. However, despite this, it is always still a good idea to let the vehicle go to sleep, which is 99% the remedy to any strange behavior after fiddling with system power/optical/units/fuses.

Letting Vehicle Naturally "Go To Sleep":
Just be sure to always follow up any change in switch position or disconnection of any MOST bus unit, or blown fuse with letting the vehicle go to sleep: shut everything off, exit vehicle, lock doors, and let the car go through it's natural power-down processes, which can take up to 10 minutes depending upon level of equipment and what processing that equipment and other vehicle systems needs to do. Do not assume that simply disconnecting power from a unit will accomplish the same thing. The entire MOST system, all units, needs to power down in concert and also needs to boot up in concert, from a so-called "fresh baseline" or equal footing, from which all of the required messaging can happen from time zero. Otherwise, some units may have all the messages they need, some may not, and things will be likely be fouled up. Some things might work correctly, some things might not, or you'd have an unexplainable glitch -- moral of the story,NATURALLY WITH THE ENTIRE SYSTEM CONNECTED AS IT SHOULD BE LET THE CAR FULLY POWER DOWN (10 MINUTES OFF AND LOCKED).

Originally Posted by 5terre
... The Walnut Creek dealership (Michael Stead) installs Nav-TV and swear by it because they don't use the PCM to navigate the iPod. Most of their customers prefer to thumb through their own iPod. I'd probably prefer the iPod controls over the PCM as I have the iPod Touch. But I'd still rather have the mObridge interface instead of Nav-TV based on everyone's experience from this thread. I'll see if Michael Stead installs the mObridge...
We concur that Michael Stead is an EXCELLENT dealership, BTW. We can tell you that Michael Stead Porsche does sell and can install mObridge. Eric Lynds or Eric Shaeffer over there can probably help you out, both very good blokes. They probably do resort to installing much more NAV-TV product at the moment because mObridge can only supply so many so quickly as we carefully ramp up production, distribution and support capabilities (again THANK YOU all so much for your patience!).

mObridge also has a "simple iPod" (unlock mode) under the CD6 menu which will allow you to browse on the iPod directly. This will stay sticky (through vehicle OFFs and ONs) as long as the Pod remains plugged in (albeit see note below about iPod Classic's own sleep issues).

A Quick Note About Latest Gen iPod (Particularly Classic) Anomalies:
Latest iPod Classics have their own sleep state problems that result in the Classic acting like it was just powered up or plugged in ... this is an Apple issue that to our knowledge has not been fixed and results in other behaviors such as:
  • >12-14 hours car off the Classic will deep sleep and thus acts to the mObridge/PCM as if a new changer magazine were inserted (start from track 1 00:00).
  • Not remembering Audiobook positions
  • And other miscellaneous undesirable behavior
To our knowledge this has not yet been fixed by Apple and we recommend consulting their own support forums and other sources online for better information about this topic specifically.

Originally Posted by 5terre
... you're not supposed to store anything in the rear side compartment (where the CD changer usually sits) because it can overheat. Where are you placing your mObridge unit and from where are you purchasing it?
Installation In Rear Of Cayenne No Longer Recommended/Endorsed, for these reasons:
  • As 5terre mentioned, potential the Air Suspension overheat/storage precaution.
  • To much opportunity for iPod to get tossed around, seems more sensitivity to vibration. Will cause occasional iPod lockup or could cause other erratic behavior. If iPod locks up, you may have to disconnect it and give it a master reset to recover it.
  • Cabling is not long enough if you wanted to, e.g., use the iPod in the center console.
  • With the new Bluetooth unit, the right rear location is too far for the run of the microphone, and the microphone lead cannot be extended (adds too much loss).
  • The further the Bluetooth unit from the user's phone, the more degradation of reception. Locating the unit up front in the dash is much better as far as not compromising reception. Also now in 996/997/Cayman/Boxster, Bluetooth should not be located under the front bonnet as this would present too much (metal) blockage and severely compromise Bluetooth reception.
ALL IN ALL, THANKS FOR YOUR SUPPORT AND FEEDBACK AND WE HOPE THIS HELPS A BIT.

All the best,

Your friends at mObridge
 
Old Jun 4, 2008 | 11:09 AM
  #45  
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Thanks for the feedback mObridge!
 


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